Automatically sync product engagement data into customer health scores and trigger success workflows from behavioral insights. Stop manually exporting cohorts, copying usage stats into spreadsheets, and chasing down product adoption metrics for your CS team.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
Automatically push Amplitude feature usage events and engagement scores directly into Totango health attributes. Keep CS teams informed on which customers are adopting new features without manual exports or weekly reporting cycles.
Monitor Amplitude retention cohorts and automatically launch Totango success plays when specific customer segments show declining activity. Route the right playbook to CSMs before churn signals become critical.
Push Totango lifecycle stages, health scores, and renewal dates into Amplitude as user properties. Enable product teams to analyze feature usage patterns by customer health tier and identify what drives successful outcomes.
When CSMs log touchpoints in Totango, automatically enrich them with relevant Amplitude metrics—recent feature usage, session frequency, and engagement trends. Give every customer conversation full behavioral context without switching tools.
Detect when Amplitude users cross usage milestones or hit feature limits, then automatically trigger Totango expansion plays. Route qualified expansion opportunities to the right CSM based on account ownership and health status.
Combine Amplitude product analytics with Totango customer attributes to build unified reports showing how feature adoption correlates with health scores, renewal rates, and expansion revenue. No more reconciling data across platforms in spreadsheets.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize Amplitude and Totango with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird understands both Amplitude's event taxonomy and behavioral cohorts alongside Totango's health attributes and success play triggers—so your product data flows directly into customer success workflows.
Redbird maps Amplitude event properties, user attributes, and cohort definitions to Totango account fields, health rules, and campaign triggers automatically. Our AI interprets retention curves, engagement scores, and funnel metrics from Amplitude, then structures them as actionable health indicators in Totango. No need to build custom field mappings or write transformation logic—just connect your tools and define what success looks like.
faster than exporting Amplitude cohorts and manually updating Totango health scores
Redbird can pull from Amplitude and Totango simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Amplitude or Totango.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from Amplitude into Totango, or from Totango back into Amplitude. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start automations from any behavioral event in Amplitude or customer milestone in Totango—Redbird handles the context and routing.
Fires when a user qualifies for a specific retention cohort segment based on engagement patterns.
Triggers when a user or account crosses a defined usage threshold for a specific feature.
Activates when a user's behavioral engagement score increases or decreases beyond set limits.
Build a new cohort in Amplitude based on customer attributes or success play participation from Totango.
Add or modify user-level attributes in Amplitude with customer health data, lifecycle stage, or account metadata.
Enrich Amplitude events with Totango customer segments, health tiers, or renewal status for deeper analysis.
Fires when a customer's health score falls into at-risk or critical ranges requiring intervention.
Triggers when an account transitions to a new lifecycle stage like onboarding, adoption, or renewal.
Activates when a customer completes a success play sequence or automated touchpoint campaign.
Push product usage metrics from Amplitude directly into Totango health score calculations and custom attributes.
Automatically trigger targeted success plays or CSM workflows based on behavioral signals from Amplitude.
Log enriched touchpoint records in Totango that include relevant product engagement context from Amplitude.
Start syncing product behavior into customer success workflows in minutes. Redbird connects Amplitude and Totango so your CS team always has the product context they need.