Automatically sync product analytics into customer health scores and lifecycle workflows. Stop manually exporting engagement data, copying usage metrics into spreadsheets, and updating CS records one account at a time.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
Monitor retention cohorts in Amplitude and update customer health scores in Gainsight when accounts move between segments. Flag at-risk customers based on declining engagement patterns without manual data pulls.
Watch feature adoption metrics in Amplitude and automatically launch customer success plays when usage dips below target levels. Route the right CSM playbook based on product behavior signals, not lagging CRM data.
Surface key product moments—first activation, feature milestones, experiment participation—directly in Gainsight customer timelines. Give CSMs visibility into what users actually do in-product during QBR prep.
Identify behavioral churn indicators from Amplitude cohort analysis and create automated alerts in Gainsight. Surface engagement drop-offs, session frequency decline, and feature abandonment before renewal conversations start.
Push renewal outcomes and expansion opportunities from Gainsight into Amplitude for product analytics teams. Correlate product usage patterns with revenue outcomes to identify which features drive retention and expansion.
Pull account details from Gainsight and enrich with behavioral analytics from Amplitude to build comprehensive QBR decks. Automate the monthly process of matching customer lists with engagement data across multiple exports.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize Amplitude and Gainsight with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird understands Amplitude's event taxonomies, behavioral cohorts, and metric definitions alongside Gainsight's health score models, lifecycle stages, and customer hierarchies.
Redbird maps Amplitude user IDs and account-level rollups to Gainsight company objects and relationship hierarchies without custom field mapping. Our AI understands how event properties translate to scorecard factors, which cohort definitions indicate health risk, and how engagement metrics should weight across different customer segments. When retention signals change in Amplitude, Redbird knows exactly which Gainsight health score components to update and which CS plays to trigger.
faster than exporting CSVs, matching account IDs, and manually updating health scores
Redbird can pull from Amplitude and Gainsight simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Amplitude or Gainsight.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from Amplitude into Gainsight, or from Gainsight back into Amplitude. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start from any product behavior change in Amplitude or customer lifecycle event in Gainsight to automate how product and CS teams work together.
Trigger when users move between retention, engagement, or custom behavioral segments.
Detect when account-level feature usage crosses defined adoption thresholds.
Fire when A/B test results meet confidence intervals for feature variants.
Log CS activities or offline events back into Amplitude event streams.
Enrich user profiles with customer success data like health scores or renewal dates.
Dynamically update behavioral segments based on Gainsight lifecycle stages.
Trigger when overall health or individual scorecard measures move between green, yellow, or red.
Fire when renewal or expansion opportunities progress through pipeline stages.
Detect when new calls-to-action or success plan items are assigned to accounts.
Push product engagement metrics directly into health score calculations.
Log product milestones, feature launches, or usage patterns in customer timelines.
Automatically trigger playbooks and workflows based on product behavior signals.
Stop copying product data into customer success tools manually. Let Redbird sync Amplitude analytics into Gainsight health scores and workflows automatically.