Connect Totango and
ZoomInfo with AI

Sync customer health data with account intelligence automatically. Stop manually updating contact lists, enriching customer records, or cross-referencing expansion signals between your customer success platform and sales intelligence data.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Enrich at-risk accounts with verified stakeholder contacts for intervention

When Totango flags accounts with declining health scores, automatically pull current executive and decision-maker contacts from ZoomInfo. Surface the right people to re-engage struggling accounts before churn risk escalates.

Trigger upsell outreach when healthy accounts show technographic expansion signals

Identify high-health customers in Totango and monitor their ZoomInfo technographic profiles for infrastructure changes or hiring patterns that indicate expansion readiness. Route qualified expansion opportunities to account teams with full context.

Update ZoomInfo intent data when customers engage with product features

Push feature adoption milestones and product engagement data from Totango back to ZoomInfo to enhance your account intelligence. Build more accurate buyer intent models based on actual customer behavior patterns.

Auto-segment renewal pipeline by company firmographic and technographic fit

Combine Totango renewal data with ZoomInfo firmographics to prioritize renewal efforts by company size, tech stack compatibility, and strategic value. Focus CS resources on high-value renewals with the strongest retention indicators.

Flag new buying committee members when org charts change mid-lifecycle

Monitor ZoomInfo for personnel changes at customer accounts and automatically update Totango stakeholder relationships. Ensure CS teams know when champions leave or new decision-makers join critical accounts.

Build lookalike prospect lists from your healthiest customer segments

Identify common firmographic and technographic patterns across Totango's highest-health accounts. Use those profiles to generate targeted prospect lists in ZoomInfo matching your best customer characteristics.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Totango and ZoomInfo with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands both Totango's customer health models and ZoomInfo's account intelligence schemas, so you can merge success metrics with market data without manual mapping.

AI that speaks both customer success metrics and B2B intelligence

Redbird natively understands Totango's health score components, lifecycle stages, success plan structures, and engagement touchpoints alongside ZoomInfo's firmographic fields, technographic attributes, intent signals, and org chart hierarchies. Map customer segments to account attributes, sync stakeholder relationships with verified contacts, and connect product adoption patterns to buying signals without building custom field mappings or writing transformation logic.

Health score thresholds
Account hierarchies
Technographic profiles
Lifecycle stage mapping
10×

faster than exporting Totango segments, cross-referencing ZoomInfo data, and manually updating records

No CSV exports, no manual contact lookups, no spreadsheet reconciliation between systems

Auto-generated reports

Redbird can pull from Totango and ZoomInfo simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Totango or ZoomInfo.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Totango into ZoomInfo, or from ZoomInfo back into Totango. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any customer success event in Totango or intelligence signal in ZoomInfo.

Totango
Triggers & Actions
Trigger

Health score drops below threshold

Trigger when an account's health score falls into at-risk territory or crosses custom thresholds.

Trigger

Account enters lifecycle stage

Fire when customers move into onboarding, adoption, renewal, or expansion stages.

Trigger

Success play completes or stalls

Detect when automated success programs finish successfully or stop progressing.

Action

Update account attributes

Write firmographic, technographic, or contact data into custom Totango account fields.

Action

Create or update success play

Initiate targeted success programs or modify existing plays based on external signals.

Action

Add account to segment

Dynamically assign accounts to strategic segments based on enriched intelligence data.

ZoomInfo
Triggers & Actions
Trigger

Intent signal detected

Fire when ZoomInfo identifies buying intent or research activity for specific topics or competitors.

Trigger

Contact or org chart changes

Trigger when job changes, promotions, or new hires occur at tracked accounts.

Trigger

Technographic profile updates

Detect when companies add, remove, or change technology in their stack.

Action

Enrich account record

Update company profiles with employee count, revenue data, industry classification, and tech stack.

Action

Add contacts to account

Append verified decision-maker and stakeholder contacts to existing customer records.

Action

Create saved search or list

Build dynamic prospect lists based on customer success patterns and account attributes.

Totango
+
ZoomInfo

Ready to connect your stack?

Stop switching between Totango and ZoomInfo to manage customer intelligence. Redbird syncs customer health with account data so your teams work from a single source of truth.

Get started → Book a demo