Connect Salesforce Commerce Cloud and
Workday with AI

Automate the flow of commerce data into workforce planning and financial reporting. Stop manually exporting revenue numbers, customer service headcount needs, and operational metrics between your e-commerce platform and ERP system. Redbird AI keeps Salesforce Commerce Cloud and Workday in sync so your finance and HR teams work from the same source of truth.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Sync commerce revenue data to Workday financial planning and budgeting

Automatically push daily, weekly, or monthly revenue totals from Salesforce Commerce Cloud into Workday financial management. Finance teams get real-time commerce performance feeding into budget forecasts and variance analysis without manual data exports or spreadsheet consolidation.

Update customer support headcount models based on order volume trends

Flow order volume, customer inquiry rates, and seasonal traffic patterns from Commerce Cloud into Workday workforce planning. HR and operations teams can model staffing needs and initiate hiring requisitions based on actual commerce demand, not outdated projections.

Enrich Commerce Cloud employee records with Workday HR data for audit trails

Pull current employee status, department assignments, and termination dates from Workday into Salesforce Commerce Cloud admin and approval workflows. Ensure only active, authorized employees can modify pricing rules, promotions, or product catalogs with up-to-date HR verification.

Generate executive reports combining commerce performance with labor cost data

Merge Salesforce Commerce Cloud revenue, conversion rates, and GMV metrics with Workday payroll, headcount, and cost center data. Leadership gets unified P&L visibility showing how commerce team spending correlates with revenue performance.

Alert finance teams when commerce commission thresholds trigger bonus payouts

Monitor Salesforce Commerce Cloud sales performance against commission plan targets and automatically notify Workday payroll teams when thresholds are met. Streamline variable compensation processing by connecting revenue achievement directly to payroll workflows.

Sync new hire data from Workday to provision Commerce Cloud user accounts

Automatically create Salesforce Commerce Cloud user accounts when new merchandising, marketing, or e-commerce team members are onboarded in Workday. Provision appropriate roles and permissions based on department, job code, and manager assignments without manual IT requests.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Salesforce Commerce Cloud and Workday with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird AI understands both Salesforce Commerce Cloud's order, catalog, and customer data models and Workday's financial, HR, and organizational structures—no custom mapping required.

AI that speaks commerce and ERP natively

Redbird automatically maps Commerce Cloud order objects, site revenue totals, and customer service metrics to Workday's financial actuals, cost centers, and workforce planning dimensions. The AI understands how commerce performance data feeds financial reporting periods, how GMV and revenue recognition tie to budget line items, and how operational volumes drive headcount planning. Changes to catalog organization, site structures, or Workday org hierarchies are detected and handled automatically.

Order & revenue object mapping
Cost center & department alignment
Multi-site commerce aggregation
Financial period reconciliation
10×

faster than exporting commerce data and rebuilding financial reports manually

No CSV exports, pivot tables, or monthly reconciliation meetings between e-commerce, finance, and HR teams

Auto-generated reports

Redbird can pull from Salesforce Commerce Cloud and Workday simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Salesforce Commerce Cloud or Workday.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Salesforce Commerce Cloud into Workday, or from Workday back into Salesforce Commerce Cloud. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any event in Salesforce Commerce Cloud or Workday—from order completion to headcount changes.

Salesforce Commerce Cloud
Triggers & Actions
Trigger

Order completed

Trigger when a customer order is successfully placed and payment is captured in Commerce Cloud.

Trigger

Daily revenue threshold reached

Trigger when site or category revenue exceeds a defined threshold within a 24-hour period.

Trigger

Product inventory below threshold

Trigger when product stock levels fall below reorder points across distribution centers.

Action

Update product catalog pricing

Modify product prices, promotional pricing, or price book entries programmatically.

Action

Create or update customer record

Add new customer profiles or update existing customer attributes and segments.

Action

Adjust promotion or coupon rules

Enable, disable, or modify promotion eligibility and discount rules based on business logic.

Workday
Triggers & Actions
Trigger

Employee hired or terminated

Trigger when a new employee is onboarded or an existing employee's status changes to terminated.

Trigger

Compensation change approved

Trigger when salary adjustments, bonuses, or commission plan changes are finalized in Workday.

Trigger

Budget or forecast updated

Trigger when finance teams publish new budget versions or update financial forecasts for departments.

Action

Create or update employee record

Add new hires or update employee information including org assignment and compensation.

Action

Log financial actuals or journal entry

Post revenue, expense, or adjustment entries into Workday financial management ledgers.

Action

Update headcount plan or requisition

Modify workforce planning models or create new hiring requisitions based on demand signals.

Salesforce Commerce Cloud
+
Workday

Ready to connect your stack?

See how Redbird AI connects Salesforce Commerce Cloud and Workday to eliminate manual data transfers between your commerce operations and finance and HR systems.

Get started → Book a demo