Connect Adobe Analytics and
Salesforce Commerce Cloud with AI

Sync behavioral insights from Adobe Analytics directly into Salesforce Commerce Cloud to power personalization and merchandising decisions. Stop manually exporting segments, rebuilding reports, or reconciling conversion data across platforms.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Sync Adobe Analytics segments to Commerce Cloud for behavioral personalization

Automatically push high-value behavioral segments from Adobe Analytics into Salesforce Commerce Cloud shopper profiles. Enable merchandising teams to trigger personalized product recommendations and promotions based on browsing patterns, cart abandonment signals, and engagement scores without engineering requests.

Enrich Commerce Cloud order data with multi-touch attribution from Adobe Analytics

Match completed orders in Salesforce Commerce Cloud to customer journey data in Adobe Analytics to calculate true channel attribution. Automatically append first-touch, last-touch, and multi-touch attribution values to order records so revenue teams understand which campaigns actually drive conversions.

Send Commerce Cloud product catalog changes back to Adobe Analytics for event tracking

Automatically update custom eVars and product dimensions in Adobe Analytics whenever product attributes, pricing, or availability changes in Salesforce Commerce Cloud. Keep analytics tracking aligned with live merchandising without manual tag updates or delayed data warehouse syncs.

Alert merchandising teams when high-bounce product pages are detected in Adobe Analytics

Monitor bounce rates and exit rates by product SKU in Adobe Analytics and trigger notifications when pages underperform. Route alerts directly into Commerce Cloud merchandising workflows with specific product IDs, so teams can quickly adjust copy, imagery, or pricing rules.

Build automated conversion funnel reports combining Adobe Analytics behavior with Commerce Cloud transactions

Generate weekly executive reports that map Adobe Analytics session data, funnel drop-offs, and campaign sources to actual Commerce Cloud order values and fulfillment metrics. Stop rebuilding cross-platform dashboards manually every time leadership asks for unified e-commerce performance insights.

Capture abandoned cart events from Commerce Cloud and create retargeting audiences in Adobe Analytics

Automatically send cart abandonment events from Salesforce Commerce Cloud into Adobe Analytics as custom events with full product and session context. Build retargeting segments in Analytics based on cart value, product category, and abandonment timing for activation across paid media channels.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Adobe Analytics and Salesforce Commerce Cloud with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird AI understands both Adobe Analytics reporting structures and Salesforce Commerce Cloud's product, order, and shopper data models to automate insights that require deep platform knowledge.

AI that speaks both Adobe Analytics dimensions and Commerce Cloud commerce schemas

Redbird automatically maps Adobe Analytics props, eVars, custom events, and calculated metrics to Salesforce Commerce Cloud shopper profiles, product catalog attributes, and order objects. No need to manually configure field mappings or write custom transformation logic for behavioral segment exports. The AI handles dimension matching, data type conversion, and identity resolution across Analytics visitor IDs and Commerce Cloud customer records so your workflows just work.

Adobe Analytics eVars & custom events
Commerce Cloud shopper profiles
Product catalog attributes
Order and transaction objects
10×

faster than building custom ETL pipelines between Adobe Analytics and Commerce Cloud APIs

No middleware services, custom scripts, or manual segment exports to SFTP needed

Auto-generated reports

Redbird can pull from Adobe Analytics and Salesforce Commerce Cloud simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Adobe Analytics or Salesforce Commerce Cloud.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Adobe Analytics into Salesforce Commerce Cloud, or from Salesforce Commerce Cloud back into Adobe Analytics. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any behavioral event in Adobe Analytics or commerce activity in Salesforce Commerce Cloud.

Adobe Analytics
Triggers & Actions
Trigger

Segment membership changes

When a visitor enters or exits a behavioral segment based on engagement rules or calculated metrics.

Trigger

Conversion event fires

When a specific success event like purchase, sign-up, or lead submission is tracked.

Trigger

Anomaly detected in traffic or conversion rates

When Adobe Analytics anomaly detection flags unusual patterns in key metrics by segment or channel.

Action

Export segment to data warehouse

Push a list of visitor IDs matching segment criteria with full dimension attributes to external systems.

Action

Update custom eVar or prop values

Write new classification values or update custom dimension mappings via API for tracking changes.

Action

Create calculated metric or segment definition

Programmatically define new segments or metrics based on automation logic or external triggers.

Salesforce Commerce Cloud
Triggers & Actions
Trigger

Order placed or status updated

When a new order is completed or changes status in the fulfillment workflow.

Trigger

Cart abandoned

When a shopper adds items to cart but doesn't complete checkout within a defined timeframe.

Trigger

Product catalog updated

When product attributes, pricing, inventory levels, or availability change in the catalog.

Action

Update shopper profile attributes

Write custom attributes to customer profiles based on behavioral data or external segment membership.

Action

Trigger personalized promotion or recommendation

Activate merchandising rules or product recommendations for specific shoppers based on automation criteria.

Action

Create or update customer group assignment

Assign shoppers to pricing groups, VIP tiers, or marketing segments within Commerce Cloud.

Adobe Analytics
+
Salesforce Commerce Cloud

Ready to connect your stack?

Stop manually syncing behavioral data between Adobe Analytics and Salesforce Commerce Cloud. Let Redbird AI automate the insights that drive personalization and revenue attribution.

Get started → Book a demo