Connect HubSpot and
Salesforce Commerce Cloud with AI

Sync customer data, order history, and product engagement between your CRM and commerce platform automatically. Stop manually exporting order lists, reconciling customer records across systems, or building custom integrations to keep marketing and commerce teams aligned.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Sync Commerce Cloud customers and order history to HubSpot contacts

Automatically create or update HubSpot contacts when customers place orders in Commerce Cloud. Sync lifetime value, order count, product preferences, and purchase dates to power segmentation and lifecycle campaigns without manual data imports.

Enrich Commerce Cloud customer profiles with HubSpot engagement and lead source data

Push HubSpot contact properties, lifecycle stage, lead source attribution, and email engagement scores into Commerce Cloud customer records. Give merchandising teams visibility into marketing touchpoints and campaign performance to personalize commerce experiences.

Create HubSpot deals from high-value Commerce Cloud orders for B2B follow-up

Trigger HubSpot deal creation when Commerce Cloud orders exceed a threshold or meet specific criteria. Automatically assign deals to sales reps, populate product details, and set follow-up tasks for strategic account management and expansion opportunities.

Update Commerce Cloud customer segments based on HubSpot list membership

Sync HubSpot static and active list membership to Commerce Cloud customer groups and segments. Enable personalized promotions, product recommendations, and merchandising rules based on marketing personas, campaign engagement, or nurture track position.

Alert sales teams in HubSpot when high-intent customers abandon carts

Monitor Commerce Cloud cart abandonment events for known customers and create HubSpot tasks or notifications for sales reps. Include cart contents, customer value tier, and browsing history to enable personalized outreach at the right moment.

Generate unified customer revenue reports combining HubSpot deals and Commerce Cloud orders

Merge deal pipeline data from HubSpot with actual purchase history from Commerce Cloud into consolidated revenue dashboards. Track full customer journey from marketing touch to closed deal to repeat purchases without spreadsheet reconciliation.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize HubSpot and Salesforce Commerce Cloud with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird AI understands both HubSpot's contact and deal structures and Commerce Cloud's customer, order, and product catalog schemas—so your data syncs intelligently without custom field mapping.

AI that speaks both CRM and commerce

Redbird automatically maps Commerce Cloud customer attributes, order line items, and product SKUs to HubSpot contact properties, timeline events, and custom objects. It recognizes deal stages, lifecycle stages, customer segments, pricing tiers, and promotional metadata across both platforms. When schemas change or new custom fields are added, Redbird adapts without breaking your workflows—no developer intervention required.

Contact ↔ Customer matching
Order line item sync
Product catalog enrichment
Custom property mapping
10×

faster than building Commerce Cloud–HubSpot sync with APIs and middleware

No custom integration code, webhook listeners, or field mapping configuration files

Auto-generated reports

Redbird can pull from HubSpot and Salesforce Commerce Cloud simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either HubSpot or Salesforce Commerce Cloud.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from HubSpot into Salesforce Commerce Cloud, or from Salesforce Commerce Cloud back into HubSpot. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any customer, order, or engagement event in either HubSpot or Salesforce Commerce Cloud.

HubSpot
Triggers & Actions
Trigger

Contact enters list or workflow

Trigger when a HubSpot contact joins a static list, active list, or marketing workflow enrollment.

Trigger

Deal stage changes

Fire when a deal moves to a new pipeline stage or closes won/lost in HubSpot.

Trigger

Contact property updated

Detect changes to lifecycle stage, lead score, persona, or any custom contact property in HubSpot.

Action

Create or update contact

Add new contacts or update existing records with customer data, order history, and product preferences.

Action

Create deal with line items

Generate deals in HubSpot pipelines with associated products, quantities, and revenue from commerce orders.

Action

Add contact to list

Enroll HubSpot contacts in static lists for segmentation, nurture campaigns, or suppression based on commerce behavior.

Salesforce Commerce Cloud
Triggers & Actions
Trigger

Order placed or updated

Trigger when a new order is created or an existing order status changes in Commerce Cloud.

Trigger

Cart abandoned

Fire when a registered customer leaves items in cart without completing purchase for a specified duration.

Trigger

Customer account created

Detect new customer registrations or profile updates in Commerce Cloud storefronts.

Action

Update customer profile

Sync marketing data, lead source, lifecycle stage, and engagement scores to Commerce Cloud customer records.

Action

Add customer to segment

Assign customers to Commerce Cloud segments and groups for personalized promotions and merchandising rules.

Action

Create promotion or coupon

Generate targeted promotional codes or apply pricing rules based on HubSpot campaign membership or customer tier.

HubSpot
+
Salesforce Commerce Cloud

Ready to connect your stack?

Stop reconciling customer data between HubSpot and Commerce Cloud manually. Redbird AI syncs your CRM and commerce platform automatically—so marketing, sales, and merchandising teams always work from the same customer truth.

Get started → Book a demo