Connect Gong and
Salesforce Marketing Cloud with AI

Sync revenue intelligence from sales conversations directly into marketing campaigns and customer journeys. Stop manually exporting call insights, copying deal signals into spreadsheets, or losing critical buyer context between sales and marketing teams.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Enrich Marketing Cloud contacts with Gong call sentiment and engagement scores

Automatically update customer profiles in Marketing Cloud with sentiment analysis, talk ratios, and engagement metrics from Gong calls. Enable marketing to segment and personalize based on actual sales conversation quality, not just activity counts.

Trigger nurture campaigns when deals go cold based on Gong conversation signals

Monitor Gong for declining engagement scores, missed follow-ups, or negative sentiment shifts. Automatically enroll contacts into re-engagement journeys in Marketing Cloud to warm up stalled opportunities before they're lost.

Sync competitor mentions from Gong calls into Marketing Cloud audience segments

Capture when prospects mention competitors during sales calls and create dynamic Marketing Cloud segments. Launch targeted competitive displacement campaigns with messaging that addresses specific concerns surfaced in real conversations.

Alert sales when marketing campaign engagement spikes for deals at risk

Track Marketing Cloud engagement data for contacts in Gong's at-risk deals. Notify account owners when high-intent behaviors occur so they can leverage marketing momentum in their next sales conversation.

Build custom conversion reports combining Gong pipeline data with Marketing Cloud attribution

Merge conversation intelligence metrics from Gong with Marketing Cloud journey performance and attribution data. Generate unified reports showing which campaigns drive the highest-quality pipeline based on actual sales call outcomes.

Capture objection patterns from Gong and auto-update email content in Marketing Cloud

Analyze recurring objections surfaced across Gong sales calls and identify knowledge gaps. Automatically update email content blocks and journey messaging in Marketing Cloud to proactively address common buyer concerns.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Gong and Salesforce Marketing Cloud with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands both Gong's conversation intelligence schema and Marketing Cloud's data extension structure, so you can connect sales insights to marketing execution without middleware or custom code.

AI that speaks both revenue intelligence and marketing automation

Redbird maps Gong's call transcripts, sentiment scores, topic trackers, and deal health metrics to Marketing Cloud's contact records, data extensions, and journey builder attributes. Our AI handles schema mismatches between Gong's interaction-based data model and Marketing Cloud's contact-centric architecture. No need to build custom field mappings or write SQL to bridge conversation intelligence with campaign orchestration.

Call sentiment → contact attributes
Deal stages → journey triggers
Competitor mentions → segment filters
Engagement scores → personalization rules
10×

faster than building custom APIs between Gong's revenue intelligence platform and Marketing Cloud's REST APIs

No Heroku functions, no MuleSoft middleware, no custom SOAP integrations

Auto-generated reports

Redbird can pull from Gong and Salesforce Marketing Cloud simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Gong or Salesforce Marketing Cloud.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Gong into Salesforce Marketing Cloud, or from Salesforce Marketing Cloud back into Gong. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any sales conversation signal in Gong or any marketing engagement event in Salesforce Marketing Cloud.

Gong
Triggers & Actions
Trigger

Call completed and transcribed

Fires when a new sales call recording is processed and transcript is available in Gong.

Trigger

Deal health score changes

Triggers when Gong's AI detects a shift in deal risk level based on conversation patterns.

Trigger

Competitor mentioned in call

Fires when Gong's topic tracker identifies a specific competitor mentioned during a sales conversation.

Action

Create call summary note

Add a structured note or summary to a Gong call with key takeaways or follow-up items.

Action

Update custom call tracker

Set values for custom trackers or scorecards on Gong calls based on external data signals.

Action

Tag call with campaign source

Apply tags to Gong calls to track which marketing campaigns or sources drove the conversation.

Salesforce Marketing Cloud
Triggers & Actions
Trigger

Email sent from journey

Fires when Marketing Cloud sends an email as part of a Journey Builder automation.

Trigger

Contact unsubscribes or opts out

Triggers when a contact updates their subscription preferences or unsubscribes from communications.

Trigger

Journey goal completed

Fires when a contact reaches a defined goal or conversion point within a Marketing Cloud journey.

Action

Update contact attributes in data extension

Modify field values for a contact record in a specific Marketing Cloud data extension.

Action

Inject contact into journey

Add a contact to a Journey Builder automation at a specific entry point or decision split.

Action

Create or update contact in All Contacts

Add new contacts or update existing contact records in Marketing Cloud's unified contact model.

Gong
+
Salesforce Marketing Cloud

Ready to connect your stack?

Sync Gong conversation intelligence with Salesforce Marketing Cloud campaigns in minutes. Close the loop between what buyers say in sales calls and how marketing engages them across channels.

Get started → Book a demo