Connect Gong and Outlook with AI

Redbird AI syncs conversation intelligence from Gong directly into Outlook workflows. Stop manually forwarding deal insights, copying call notes into emails, or chasing down recorded meetings — automate the flow between sales intelligence and team communication.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Send deal risk alerts to account executives via Outlook when conversation signals change

Monitor deal health scores and buyer engagement patterns in Gong. When risk indicators surface — like reduced champion involvement or competitor mentions — automatically trigger personalized email alerts to the account owner with context and next steps.

Create Outlook calendar events with Gong recording links after every sales call

When a call or demo is recorded and transcribed in Gong, automatically add a follow-up calendar event to the rep's Outlook with the recording link, key moments, and action items extracted from the conversation. Ensures every call has a scheduled follow-up with context.

Route weekly coaching digests from Gong to sales managers via Outlook

Aggregate coaching opportunities, talk-listen ratios, and objection handling patterns across the team. Send a formatted email digest to managers every Monday with specific call examples and improvement areas, eliminating manual dashboard reviews.

Capture email engagement signals from Outlook and enrich Gong deal timelines

Track when prospects open, forward, or reply to proposal emails sent via Outlook. Push this engagement data back to Gong to build a complete interaction timeline alongside call and meeting intelligence for more accurate forecasting.

Sync Outlook meeting attendees and outcomes back to Gong conversation records

When external meetings are scheduled in Outlook, automatically update Gong with participant details, meeting outcomes noted in calendar entries, and related email threads. Keeps revenue intelligence complete even for non-recorded interactions.

Send competitor mention alerts to product and marketing via Outlook when detected in calls

When Gong identifies specific competitor names or product comparisons during sales conversations, trigger immediate email notifications to product marketing with call snippets, context, and frequency data. Turn conversation intelligence into competitive intelligence.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Gong and Outlook with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands both Gong's conversation intelligence data model and Outlook's communication structure — so you can automate workflows without mapping schemas or building custom connectors.

AI that reads revenue intelligence and email infrastructure

Redbird's AI natively understands Gong's call transcripts, deal health scores, tracker alerts, and participant metadata alongside Outlook's email headers, calendar events, contact relationships, and folder structures. It maps conversation signals to communication workflows automatically — matching Gong call participants to Outlook contacts, extracting action items into meeting invites, and routing insights based on email distribution lists. No need to manually configure field mappings between conversation analytics and email routing logic.

Call transcripts & email threading
Deal health scores & calendar priority
Tracker alerts & inbox routing
Participant mapping & contact sync
10×

faster than exporting Gong insights and manually drafting summary emails

No CSV exports, no copy-pasting call notes, no manual distribution lists

Auto-generated reports

Redbird can pull from Gong and Outlook simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Gong or Outlook.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Gong into Outlook, or from Outlook back into Gong. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any sales conversation event in Gong or communication activity in Outlook — Redbird handles the routing and data transformation.

Gong
Triggers & Actions
Trigger

Call recorded and transcribed

Fires when a new sales call or demo is recorded, transcribed, and processed in Gong.

Trigger

Deal health score changes

Fires when a deal's health score crosses a threshold or shifts risk category based on conversation signals.

Trigger

Tracker keyword detected

Fires when specific keywords, competitors, or phrases are mentioned during a call.

Action

Create call summary note

Add structured notes, outcomes, or custom metadata to an existing Gong call record.

Action

Update deal engagement data

Push external engagement signals or email activity into Gong's deal timeline.

Action

Tag call with custom label

Apply custom tags or categories to calls based on external workflow logic or email context.

Outlook
Triggers & Actions
Trigger

Email received from prospect

Fires when an email arrives from a contact matching specific criteria, domain, or folder.

Trigger

Meeting accepted or declined

Fires when a calendar invitee responds to a meeting request with acceptance or declination.

Trigger

Email opened or link clicked

Fires when a tracked email is opened or a link within the message is clicked by the recipient.

Action

Send formatted email

Send an email from a specified account with dynamic content, attachments, and custom formatting.

Action

Create calendar event

Add a new meeting or reminder to a user's Outlook calendar with attendees and details.

Action

Update contact properties

Modify contact details, add notes, or update custom fields in Outlook contacts.

Gong
+
Outlook

Ready to connect your stack?

Connect Gong and Outlook with Redbird AI to automate sales intelligence workflows and eliminate manual communication overhead. Built for revenue teams who need conversation insights flowing directly into their inbox.

Get started → Book a demo