Automate the flow between customer success data and sales intelligence. Stop manually enriching account records, copy-pasting org charts into QBR decks, and hunting for expansion contacts across systems. Redbird AI keeps Gainsight health scores informed by real-time firmographic changes and ZoomInfo updated with product usage signals.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
When a customer health score drops in Gainsight, automatically pull current org chart, key contacts, and recent hiring activity from ZoomInfo. Surface executive changes or team restructuring that might explain churn risk and inform save plays.
Before scheduled QBRs, pull latest executive bios, company news, funding events, and technographic data from ZoomInfo into Gainsight timeline. Give CSMs complete context without manual research before every customer meeting.
When customers hit key product milestones or usage thresholds in Gainsight, update ZoomInfo custom fields to trigger targeted ABM campaigns. Turn customer success data into marketing signals for upsell and cross-sell motions.
Monitor headcount growth, new office openings, or funding rounds in ZoomInfo and automatically create expansion opportunities in Gainsight. Launch targeted success plays when customer companies show signs of scale.
When ZoomInfo detects new executives or decision-makers at customer accounts, automatically add them to Gainsight contact records and trigger relationship-building plays. Never miss key stakeholder changes that impact renewals.
Surface ZoomInfo intent data showing customers researching competitive solutions directly in Gainsight timelines. Create automated alerts and risk mitigation plays when buying signals indicate potential churn risk.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize Gainsight and ZoomInfo with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird understands Gainsight's customer lifecycle objects and ZoomInfo's intelligence schemas—so enrichment, contact matching, and account-level workflows happen without custom field mapping or middleware sprawl.
Redbird maps Gainsight Companies, CTAs, and Success Plans to ZoomInfo account profiles, contacts, and intent topics automatically. Match customers across systems using domain intelligence, not just email. Update health score attributes with firmographic changes, sync buying committee structures to relationship maps, and enrich timeline entries with technographic context—all without building custom objects or managing API rate limits.
faster account enrichment compared to manual ZoomInfo lookups and CSV imports
Redbird can pull from Gainsight and ZoomInfo simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Gainsight or ZoomInfo.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from Gainsight into ZoomInfo, or from ZoomInfo back into Gainsight. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start from any customer lifecycle event in Gainsight or intelligence signal in ZoomInfo—then automate cross-platform workflows that keep teams aligned.
Trigger workflows when customer health scores increase, decrease, or cross critical thresholds in Gainsight.
Fire automations when customers enter renewal windows or specific days-to-renewal milestones.
Start processes when new Calls to Action are created for risk mitigation, expansion, or onboarding plays.
Write firmographic, technographic, or intent data from ZoomInfo into Gainsight Company object attributes.
Log stakeholder changes, funding events, or competitive intent signals as Timeline entries for CSM visibility.
Insert new decision-makers or stakeholders discovered in ZoomInfo as contacts in Gainsight customer records.
Trigger workflows when ZoomInfo identifies intent activity on relevant topics for existing customer accounts.
Fire automations when ZoomInfo detects changes to employee count, revenue, funding, or office locations.
Start processes when ZoomInfo identifies C-level or VP-level hires at customer or target accounts.
Insert Gainsight customers showing expansion signals into ZoomInfo account lists for ABM campaign targeting.
Write product usage milestones, health scores, or engagement data from Gainsight into ZoomInfo contact fields.
Apply customer lifecycle stage, product adoption tier, or renewal status labels to ZoomInfo company records.
See how Redbird AI syncs Gainsight and ZoomInfo in minutes—no API wrangling, no field mapping spreadsheets, no maintenance overhead. Just intelligent automation between your CS platform and sales intelligence data.