Automate the flow between digital experience insights and customer engagement. Stop manually connecting UX friction to social sentiment, exporting session data for support teams, or guessing which campaigns drive meaningful product engagement.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
When FullStory detects rage clicks or session frustration, automatically create Sprinklr cases tagged with session replay URLs and user context. Support agents see exactly what went wrong before customers complain publicly.
When Sprinklr tracks a conversion from social campaigns, pull the user's FullStory session history to see their complete product journey. Understand which campaign messaging led to genuine engagement versus bounce-heavy traffic.
When FullStory identifies users encountering specific checkout errors or abandoned flows, automatically queue personalized Sprinklr social messages or retargeting audiences. Close the loop between UX problems and marketing response.
Automatically export FullStory segments of users who dropped off at critical funnel stages into Sprinklr's campaign management. Target social ads and content specifically to users who experienced documented friction points.
When Sprinklr captures negative sentiment or support requests, enrich those conversations with the user's recent FullStory session data. Support and product teams see behavioral context alongside the complaint.
Combine Sprinklr's campaign attribution data with FullStory's scroll depth, time on page, and interaction metrics. Generate reports showing which social campaigns drive actual product engagement versus vanity traffic.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize FullStory and Sprinklr with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird's AI understands FullStory's behavioral event schemas and Sprinklr's unified customer profile structure — so you can connect experience analytics to engagement workflows without custom integration work.
Redbird automatically maps FullStory's session replay URLs, event properties, user segments, and friction metrics to Sprinklr's case management, audience targeting, and conversation routing systems. The AI understands how to attach session context to support tickets, translate UX segments into marketing audiences, and enrich social interactions with behavioral data. No need to manually configure field mappings between frustration signals and engagement actions.
faster than building custom webhooks between session analytics and engagement platforms
Redbird can pull from FullStory and Sprinklr simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either FullStory or Sprinklr.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from FullStory into Sprinklr, or from Sprinklr back into FullStory. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start from any user behavior in FullStory or any customer interaction in Sprinklr — then automate what happens next.
Fires when a user exhibits rage clicking behavior on specific elements or pages.
Triggers when a user drops off during a defined conversion funnel at specific steps.
Fires when a segment meets threshold criteria based on behavioral patterns or events.
Push a FullStory segment with session URLs and behavioral properties to external systems.
Append metadata from other systems to specific FullStory sessions for cross-platform analysis.
Write behavioral events back into FullStory from external engagement or conversion data.
Fires when Sprinklr's AI identifies negative sentiment in social mentions or conversations.
Triggers when a new customer service case is opened across any connected channel.
Fires when Sprinklr attributes a conversion event to a specific social campaign or touchpoint.
Open a Sprinklr support case with attached context, tags, and external data from other systems.
Add or remove users from Sprinklr audience targeting segments based on external behavioral data.
Attach contextual information to ongoing Sprinklr conversations for agent visibility without customer exposure.
Sync FullStory session insights with Sprinklr engagement workflows in minutes. Stop losing the context between how users behave and how you respond to them across channels.