Connect FullStory and
SPINS with AI

Sync digital experience insights with CPG retail performance data automatically. Stop manually exporting session analytics and retail sales reports to understand how online behavior connects to in-store results. Redbird AI keeps your ecommerce UX data and retail scan data flowing in both directions.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Enrich retail sales reports with ecommerce behavioral insights from session data

Automatically append FullStory session metrics—cart abandonment rates, product page engagement, feature usage—to SPINS retail performance data for each SKU. Surface which products experiencing in-store sales declines also have digital UX friction. Create unified CPG performance dashboards that span online and offline channels.

Alert product teams when high-selling SKUs show UX degradation patterns

Monitor FullStory rage clicks, error events, and conversion drops for products flagged as top performers in SPINS retail data. Trigger alerts when session quality metrics decline for SKUs with strong store velocity. Protect revenue by identifying digital friction before it impacts omnichannel sales.

Sync new product launch performance from retail to digital analytics segments

When SPINS data shows a new SKU hitting distribution or velocity milestones, automatically create corresponding product cohorts and funnels in FullStory. Track how awareness and interest in newly launched retail products translates to online engagement. Measure digital-to-physical product discovery patterns.

Generate weekly reports comparing digital engagement with retail sales trends by category

Combine FullStory category page analytics—scroll depth, filter usage, product impressions—with SPINS category performance data from natural and specialty channels. Build automated reports showing correlation between online browsing behavior and in-store purchase patterns. Identify categories where digital experience improvements could drive retail velocity.

Archive session replay links for SKUs showing unusual retail performance anomalies

When SPINS flags sudden sales drops or spikes for specific products, automatically capture and tag relevant FullStory session replays showing customer interactions with those SKUs online. Build a library of behavioral evidence tied to retail performance events. Enable cross-functional teams to investigate omnichannel performance shifts with session-level detail.

Automate competitive UX benchmarking triggered by market share changes in SPINS

When SPINS detects market share shifts in your brand's categories, trigger FullStory analysis of competitor website session patterns and feature comparisons. Automatically segment sessions by users who viewed competitor products. Connect retail market dynamics to digital experience differentiation opportunities.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize FullStory and SPINS with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird AI understands both FullStory's event streams and session data structures and SPINS' retail scan hierarchies—from UPC-level behavioral metrics to category performance rollups.

AI that speaks session analytics and CPG retail data fluently

Redbird automatically maps FullStory user segments, custom events, and conversion funnels to SPINS product hierarchies, retail account structures, and time-series sales data. The AI understands how to join session-level engagement metrics with UPC scan data, match product SKUs across systems, and align digital event timestamps with retail reporting periods. No need to build custom ETL for session replays, behavioral cohorts, or category-level aggregations—Redbird handles the schema translation between digital experience intelligence and retail performance analytics.

Session event mapping
UPC/SKU matching
Category hierarchy alignment
Omnichannel metric joins
10×

faster than exporting FullStory segments and manually matching to SPINS retail data

No CSV exports, no manual SKU lookups, no pivot tables to align digital sessions with retail scan periods

Auto-generated reports

Redbird can pull from FullStory and SPINS simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either FullStory or SPINS.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from FullStory into SPINS, or from SPINS back into FullStory. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start from any session event in FullStory or any retail performance change in SPINS—Redbird handles the rest.

FullStory
Triggers & Actions
Trigger

Session rage click threshold exceeded

Fires when rage click count on specific pages or product elements surpasses defined limits.

Trigger

Conversion funnel drop-off detected

Triggers when abandonment rate for checkout or product flows exceeds baseline by set percentage.

Trigger

New user segment created

Activates when analysts define new behavioral cohorts based on session properties or event patterns.

Action

Create tagged session segment

Build new user segments in FullStory based on external data like retail product performance tiers.

Action

Export session event data

Pull session-level behavioral metrics, custom events, and user properties for analysis workflows.

Action

Update custom event properties

Enrich FullStory events with external attributes like retail velocity tier or distribution status.

SPINS
Triggers & Actions
Trigger

SKU sales velocity change detected

Fires when product sales rate in natural/specialty channels exceeds threshold increase or decrease.

Trigger

New product distribution milestone

Triggers when SKU reaches target store count or enters new retail accounts in tracked channels.

Trigger

Category market share shift

Activates when brand or competitor category share moves beyond defined variance in reporting period.

Action

Pull retail sales performance data

Extract SPINS scan data for specific SKUs, categories, or retail accounts to enrich analytics workflows.

Action

Export category trend reports

Generate time-series performance data for natural/organic categories across retail channel segments.

Action

Query market share metrics

Retrieve competitive positioning and share-of-shelf data for brands within specific CPG categories.

FullStory
+
SPINS

Ready to connect your stack?

See how Redbird AI syncs FullStory session intelligence with SPINS retail performance data—connecting digital experience insights to in-store CPG results without the manual export grind.

Get started → Book a demo