Connect FullStory and
Outlook with AI

Redbird AI syncs FullStory session insights and behavioral data directly into Outlook. Stop manually copying session URLs, exporting friction reports, or slacking screenshots—automatically route UX intelligence to the right stakeholders via email.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Send session replay links to product managers when rage clicks spike

Detect when rage click events exceed thresholds on key pages and automatically email session recording URLs to product owners. Include click map data and affected user segments so teams can prioritize fixes without digging through FullStory.

Email weekly UX friction reports to executive stakeholders

Compile scroll depth, abandonment rates, and error click data from FullStory into formatted email summaries. Automatically send to leadership every Monday with trend analysis and session links for top issues impacting conversion.

Notify support team when users hit checkout errors with session context

Trigger emails to support managers when FullStory captures checkout flow errors or form field struggles. Include the session replay URL, user browser details, and exact error sequence so support can proactively reach out.

Route high-value user session replays to account managers automatically

When enterprise accounts exhibit friction in onboarding flows, send session recordings directly to their assigned account manager's inbox. Include behavioral metrics, feature adoption gaps, and retention risk indicators for timely intervention.

Create calendar events for UX review sessions when conversion drops detected

Monitor funnel abandonment rates and automatically schedule Outlook calendar meetings with design and product teams when metrics breach thresholds. Include FullStory dashboard links and affected page URLs in meeting notes.

Log feature release feedback requests by emailing users who exhibited friction

After deploying new features, identify users who struggled with updated flows in FullStory and generate personalized feedback request emails. Track responses in Outlook and link back to original session data for qualitative analysis.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize FullStory and Outlook with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands FullStory's event taxonomy and session metadata alongside Outlook's email routing, calendar scheduling, and contact management structures—no manual mapping required.

AI that speaks FullStory session data and Outlook message formats

Redbird's AI interprets FullStory's behavioral event streams—rage clicks, dead clicks, scroll depth percentages, error captures—and transforms them into actionable Outlook communications. Automatically format session replay URLs with context, embed heatmap insights into HTML emails, and route alerts based on user segments or page properties. The AI understands both FullStory's custom event schemas and Outlook's recipient lists, threading rules, and calendar availability to deliver the right insight to the right person at the right time.

Session event schemas
Behavioral metric thresholds
Email routing logic
Calendar scheduling rules
10×

faster than exporting FullStory CSVs and manually drafting stakeholder emails

No more screenshot tools, manual session link sharing, or copy-pasting behavioral metrics into email templates

Auto-generated reports

Redbird can pull from FullStory and Outlook simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either FullStory or Outlook.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from FullStory into Outlook, or from Outlook back into FullStory. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any FullStory behavioral event or Outlook email activity—Redbird connects the workflows your team actually needs.

FullStory
Triggers & Actions
Trigger

Rage click threshold exceeded

Fires when rage click events on a specific page or element surpass your defined limit within a time window.

Trigger

High-value user session with error

Detects when users matching revenue or account tier criteria encounter JavaScript errors or failed interactions.

Trigger

Conversion funnel abandonment spike

Triggers when drop-off rates in defined funnels exceed baseline by a specified percentage.

Action

Retrieve session replay URL

Fetches the direct playback link for a specific session ID to embed in communications or reports.

Action

Export segment behavioral metrics

Pulls aggregated click maps, scroll depth, and engagement data for a defined user segment over a date range.

Action

Tag session with follow-up flag

Applies custom tags to FullStory sessions to mark them for review, escalation, or analysis workflows.

Outlook
Triggers & Actions
Trigger

Email received from specific domain

Fires when an email arrives from a defined sender domain, useful for capturing customer feedback or support requests.

Trigger

Calendar event created with keyword

Detects when meetings containing specific terms like 'UX review' or 'product demo' are scheduled.

Trigger

Reply received to automated report

Triggers when recipients respond to automated FullStory insight emails, capturing stakeholder engagement.

Action

Send formatted HTML email

Composes and sends emails with embedded session links, metrics tables, and heatmap images to specified recipients.

Action

Create calendar meeting invite

Schedules Outlook meetings with attendees, agenda items, and FullStory dashboard links attached to meeting notes.

Action

Add contact to distribution list

Appends email addresses to specific Outlook groups for ongoing reporting or alert routing based on FullStory criteria.

FullStory
+
Outlook

Ready to connect your stack?

Start routing FullStory session insights directly into Outlook inboxes and calendars. Redbird AI handles the complexity so your team gets UX intelligence exactly when and where they need it.

Get started → Book a demo