Connect Coupa and
FullStory with AI

Automatically sync procurement and spend data with digital experience analytics. Stop manually exporting purchase order data to understand supplier portal UX, or copying invoice metrics to measure checkout friction. Redbird connects your business spend platform with session intelligence.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Enrich FullStory sessions with Coupa customer segment and spend tier data

Automatically append procurement relationship data to session recordings—tag sessions with customer spend tier, supplier status, or contract type. Analyze how high-value suppliers navigate your portal differently than occasional buyers. Understand UX patterns by spend category without manual data joins.

Alert procurement when rage clicks occur during invoice submission workflows

Trigger notifications to AP teams when FullStory detects friction in supplier invoice upload flows—rage clicks, form abandonment, or repeated submission attempts. Route alerts with session replay links directly to procurement ops. Reduce supplier support tickets by catching UX issues in real-time.

Sync purchase order creation events to FullStory for conversion funnel analysis

Push completed PO data from Coupa into FullStory as custom events—analyze the full journey from portal login to order submission. Measure time-to-purchase by supplier type, identify drop-off points in requisition flows, and quantify the revenue impact of catalog search UX issues.

Generate spend analytics reports enriched with supplier portal engagement metrics

Combine Coupa spend data with FullStory session metrics—average session duration, pages viewed per supplier, catalog interactions before purchase. Report on which suppliers struggle with self-service portals and correlate portal UX quality with on-time payment rates and order accuracy.

Automatically flag invoice disputes when FullStory detects confusion patterns during AP portal use

Monitor supplier behavior in invoice submission flows for signals of confusion—extended time on approval status pages, repeated clicks on help icons, or form field errors. Create Coupa tasks for AP review when behavioral patterns suggest potential disputes or payment issues before suppliers contact support.

Capture failed expense submission attempts with session context into Coupa case records

When employees abandon expense reports in FullStory-tracked workflows, automatically log structured records in Coupa with session replay links and error context. Give finance teams visibility into why expense submissions fail—whether policy confusion, receipt upload issues, or approval flow problems.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Coupa and FullStory with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands both Coupa's procurement data model and FullStory's behavioral event schema—so you can connect spend management with digital experience intelligence without custom code.

AI that speaks procurement and behavioral analytics

Redbird maps Coupa objects—purchase orders, suppliers, invoices, requisitions, spend categories—to FullStory session data, custom events, and user properties. Our AI handles schema translation between transactional spend records and behavioral event streams, matching supplier IDs to session users, syncing order statuses as custom events, and enriching session segments with contract tiers. No need to build custom ETL or manually map procurement hierarchies to analytics properties.

Purchase order events
Supplier session enrichment
Invoice workflow metrics
Spend tier segmentation
10×

faster than exporting Coupa data and manually uploading to FullStory dashboards

No CSV exports, no custom event instrumentation, no data engineering backlog

Auto-generated reports

Redbird can pull from Coupa and FullStory simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Coupa or FullStory.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Coupa into FullStory, or from FullStory back into Coupa. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any procurement event in Coupa or any behavioral pattern in FullStory—Redbird handles the rest.

Coupa
Triggers & Actions
Trigger

Purchase order submitted

Fires when a new PO is created and routed for approval in Coupa.

Trigger

Invoice approved

Triggers when supplier invoice passes AP review and enters payment queue.

Trigger

Supplier onboarded

Fires when a new supplier completes registration and is activated in Coupa.

Action

Create expense report task

Generate a follow-up task or case in Coupa for expense policy review.

Action

Update supplier record

Append custom fields or notes to supplier profiles with behavioral insights.

Action

Tag purchase order

Add classification tags or metadata to PO records based on session context.

FullStory
Triggers & Actions
Trigger

Rage click detected

Fires when FullStory identifies repeated frustrated clicks on a single element.

Trigger

Checkout flow abandoned

Triggers when users exit procurement catalog or requisition flows without completing.

Trigger

Form submission failed

Fires when invoice upload, expense entry, or supplier forms encounter validation errors.

Action

Create custom event

Push Coupa transaction milestones into FullStory as trackable conversion events.

Action

Update user properties

Enrich FullStory user profiles with spend tier, supplier status, or contract metadata.

Action

Add session tag

Tag session recordings with Coupa identifiers like PO number, supplier ID, or spend category.

Coupa
+
FullStory

Ready to connect your stack?

See how Redbird connects Coupa with FullStory in minutes—no custom code, no data engineering required. Start enriching procurement analytics with behavioral insights today.

Get started → Book a demo