Connect Braze and
Salesforce Marketing Cloud with AI

Sync engagement data, unify audience segments, and orchestrate campaigns across both platforms without manual exports or duplicate work. Redbird AI keeps Braze and Salesforce Marketing Cloud aligned so your teams can focus on strategy, not data wrangling.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Sync Braze engagement events to Marketing Cloud Data Extensions for journey personalization

Automatically push Braze in-app and push engagement events into Marketing Cloud Data Extensions. Enrich journey builder decision splits with cross-channel behavior. Keep customer profiles unified without CSV uploads or API scripting.

Mirror Marketing Cloud subscriber suppression lists back to Braze for compliance alignment

Sync unsubscribe, bounce, and suppression records from Marketing Cloud to Braze subscription groups. Ensure compliance across both platforms automatically. Prevent messaging mismatches that damage deliverability and trust.

Enrich Braze user profiles with Marketing Cloud Einstein engagement scores and predictive attributes

Pull Einstein scoring, predicted churn risk, and engagement tier attributes from Marketing Cloud into Braze custom attributes. Power mobile-first lifecycle campaigns with predictive intelligence. Update profiles continuously as scores refresh.

Archive Braze campaign performance metrics to Marketing Cloud for unified attribution reporting

Consolidate Braze campaign sends, opens, clicks, and conversions into Marketing Cloud reporting tables. Build unified dashboards that span email, mobile, and in-app channels. Stop reconciling metrics across separate analytics exports.

Sync Marketing Cloud journey entry and exit events to Braze for cross-platform orchestration

Trigger Braze Canvas flows when users enter or complete Marketing Cloud journeys. Coordinate email nurture sequences with mobile push campaigns. Maintain message sequencing and frequency rules across platforms without manual coordination.

Alert teams when Braze and Marketing Cloud audience segment counts diverge beyond threshold

Monitor equivalent segments across both platforms and flag discrepancies that indicate sync issues or data quality problems. Get Slack or email alerts with specific segment IDs and delta counts. Catch integration drift before campaigns launch to wrong audiences.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Braze and Salesforce Marketing Cloud with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands Braze user attributes, Canvas events, and campaign structures alongside Marketing Cloud Data Extensions, journey builder schemas, and Contact Builder relationships.

AI that maps engagement schemas across both platforms

Redbird automatically reconciles Braze custom attributes with Marketing Cloud Data Extension fields, matches Canvas step completions to journey activity events, and aligns subscription groups with publication lists. Our AI understands how engagement events, user identifiers, and campaign metadata differ between platforms — so you don't need to write field mapping documentation or maintain transformation scripts. Changes to either platform's data model are detected and adapted automatically.

Canvas events → Journey activities
Custom attributes → DE fields
Subscription groups → Publication lists
Campaign analytics → Send tracking
10×

faster than building custom API integrations between Braze and Marketing Cloud

No API credentials management, webhook configuration, or data transformation code required

Auto-generated reports

Redbird can pull from Braze and Salesforce Marketing Cloud simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Braze or Salesforce Marketing Cloud.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Braze into Salesforce Marketing Cloud, or from Salesforce Marketing Cloud back into Braze. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any campaign launch, user behavior event, or data change in either Braze or Salesforce Marketing Cloud.

Braze
Triggers & Actions
Trigger

Canvas step completed

Trigger when a user completes a specific Canvas step or entire flow.

Trigger

Campaign sent or opened

Fire when a Braze campaign is sent, opened, or clicked by users.

Trigger

Custom event tracked

Trigger on any custom event tracked through the Braze SDK or API.

Action

Update user attributes

Write or update custom attributes on Braze user profiles.

Action

Add users to segment

Programmatically add users to Braze segments or subscription groups.

Action

Trigger Canvas entry

Enroll users into a Braze Canvas flow based on external events.

Salesforce Marketing Cloud
Triggers & Actions
Trigger

Journey activity executed

Trigger when a contact enters, exits, or completes a journey activity.

Trigger

Email sent or engagement event

Fire on email send, open, click, bounce, or unsubscribe events.

Trigger

Data Extension row updated

Trigger when rows are added or modified in specified Data Extensions.

Action

Upsert to Data Extension

Add or update rows in Marketing Cloud Data Extensions with external data.

Action

Update Contact Builder attributes

Write attributes to unified contact records in Contact Builder.

Action

Add to publication list

Subscribe contacts to email lists or update suppression status.

Braze
+
Salesforce Marketing Cloud

Ready to connect your stack?

Stop manually syncing data between Braze and Salesforce Marketing Cloud. Redbird keeps your engagement platforms aligned so you can orchestrate seamless cross-channel experiences.

Get started → Book a demo