Connect Braze and
Gong with AI

Sync sales conversation insights into your lifecycle campaigns and route marketing engagement signals back to revenue teams. Stop manually exporting deal context from Gong or guessing which accounts are hot based on campaign clicks alone.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Enrich Braze user profiles with deal stage and health scores from Gong calls

Automatically update user attributes in Braze when Gong detects changes in deal stage, risk level, or engagement quality. Trigger different nurture flows based on actual conversation signals instead of just demographic data or email opens.

Send high-intent campaign engagement alerts to sales reps in Gong context

When a user from an active deal clicks a pricing email or visits key product pages, add engagement context directly to their Gong account record. Sales reps see marketing signals alongside call transcripts without switching tools.

Segment Braze campaigns by competitor mentions and objection patterns from Gong

Create dynamic segments in Braze based on which competitors were mentioned in sales calls or which objections surfaced most frequently. Target messaging that directly addresses the concerns Gong captured in real conversations.

Trigger post-demo nurture sequences in Braze when Gong detects successful calls

When Gong identifies a demo with positive sentiment or strong next-step commitment, automatically enroll that contact in a tailored follow-up sequence. Time your messaging based on actual conversation outcomes, not just calendar events.

Route Braze unsubscribe and engagement drop signals to Gong account timelines

Surface marketing engagement changes—unsubscribes, sudden drop in opens, or campaign fatigue—directly in Gong's account view. Give sales visibility into customer sentiment shifts before their next call.

Build weekly pipeline health reports combining Gong conversation data and Braze engagement metrics

Automatically generate reports that layer sales interaction quality from Gong with lifecycle campaign performance from Braze. See which deals have strong call signals but weak email engagement, or vice versa, to prioritize follow-up strategies.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Braze and Gong with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird AI understands both Braze's behavioral event schemas and custom attributes alongside Gong's conversation intelligence data model—no manual field mapping or CSV exports required.

AI that speaks both marketing automation and revenue intelligence

Redbird maps Gong's deal stages, sentiment scores, competitor mentions, and call outcomes to Braze user attributes and segment logic automatically. It understands how to translate conversation signals into actionable campaign triggers and knows which Braze custom events should flow back into Gong's account context. The AI handles nested behavioral data, user identifiers across systems, and real-time event streaming without custom code.

Gong call transcripts → Braze user attributes
Braze Canvas step events → Gong timeline updates
Deal health scores → dynamic segment criteria
Campaign engagement → sales context enrichment
10×

faster than building point-to-point webhooks between Gong API and Braze REST endpoints

No custom API scripting, webhook debugging, or middleware infrastructure to maintain

Auto-generated reports

Redbird can pull from Braze and Gong simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Braze or Gong.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Braze into Gong, or from Gong back into Braze. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start workflows from any campaign event in Braze or conversation signal in Gong—Redbird handles the rest.

Braze
Triggers & Actions
Trigger

Campaign sent

Trigger when a user receives a specific email, push, or in-app message campaign.

Trigger

Canvas step entered

Detect when a user progresses to a specific step in a multi-channel Canvas journey.

Trigger

Subscription status changed

Fire when a user unsubscribes, re-subscribes, or updates channel preferences.

Action

Update user attribute

Write custom attributes or nested data to a user profile in Braze.

Action

Add user to segment

Dynamically assign users to behavioral or CRM-based segments for targeting.

Action

Track custom event

Log a custom behavioral event to trigger Canvas journeys or update engagement scoring.

Gong
Triggers & Actions
Trigger

Call completed

Trigger when a sales call or demo is recorded and transcribed in Gong.

Trigger

Deal stage changed

Detect when a deal moves forward, stalls, or is marked at risk based on conversation analysis.

Trigger

Competitor mentioned

Fire when Gong identifies a specific competitor name in call transcripts or emails.

Action

Add note to account

Append engagement context or marketing milestones to a Gong account timeline.

Action

Update call metadata

Write custom fields or tags to a recorded call for filtering and reporting.

Action

Create coaching moment

Flag a specific call or interaction for manager review based on external signals.

Braze
+
Gong

Ready to connect your stack?

Sync Braze and Gong in minutes—no API docs, no custom scripts. Just intelligent automation that understands both systems from day one.

Get started → Book a demo