Connect AppsFlyer and
Intercom with AI

Sync mobile attribution data directly into customer support conversations. Stop manually looking up which campaign brought in a user, copying install data between platforms, or wondering why certain cohorts have higher support volumes.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Enrich Intercom user profiles with AppsFlyer attribution and campaign source data

Automatically sync install attribution, media source, campaign name, and LTV data from AppsFlyer to Intercom user profiles. Support agents see exactly which campaign brought in each user without switching tools. Update profiles in real-time as attribution data is finalized.

Trigger targeted Intercom messages based on high-value acquisition channels identified in AppsFlyer

Identify users acquired through premium channels or campaigns with high ROAS in AppsFlyer, then automatically trigger personalized onboarding sequences in Intercom. Create different messaging flows for organic vs. paid users, or segment by media source for tailored in-app guidance.

Send Intercom conversation tags and support ticket data back to AppsFlyer for cohort analysis

Push support interaction data from Intercom back to AppsFlyer as custom events to analyze support volume by acquisition source. Identify which campaigns or channels drive users who need more help, correlate CSAT scores with media source, and calculate true cost-per-quality-user.

Alert support teams in Intercom when users from fraud-flagged campaigns engage

When AppsFlyer detects install fraud or suspicious activity patterns, automatically tag affected user profiles in Intercom and notify support teams. Flag conversations from potentially fraudulent sources for additional verification before offering credits or refunds.

Build AppsFlyer retargeting audiences from Intercom conversation and churn indicators

Identify users who submitted cancellation requests, reported bugs, or went silent in Intercom, then sync these cohorts to AppsFlyer as custom audiences. Launch retargeting campaigns to at-risk users or exclude recently churned customers from acquisition spend.

Generate weekly reports comparing support volume and CSAT by acquisition channel

Combine AppsFlyer attribution data with Intercom conversation metrics to automatically generate reports showing support ticket volume, resolution time, and satisfaction scores broken down by media source and campaign. Identify acquisition channels that drive high-maintenance users and adjust bidding accordingly.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize AppsFlyer and Intercom with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird AI understands both AppsFlyer's attribution events and Intercom's user object structure, so you can connect mobile install data with support conversations without custom scripts.

AI that speaks both attribution and customer messaging

Redbird natively understands AppsFlyer's install events, media source taxonomies, postback schemas, and cohort structures. It also knows Intercom's user attributes, conversation metadata, tag hierarchies, and event tracking format. Our AI automatically maps attribution fields to user profiles, handles attribution window logic, resolves duplicate user identities across systems, and keeps campaign data in sync as AppsFlyer updates attribution models.

Install attribution mapping
Media source normalization
User identity resolution
Custom event schemas
10×

faster than building custom webhooks to sync AppsFlyer attribution into Intercom profiles

No API documentation diving, postback URL configuration, or custom field mapping needed

Auto-generated reports

Redbird can pull from AppsFlyer and Intercom simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either AppsFlyer or Intercom.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from AppsFlyer into Intercom, or from Intercom back into AppsFlyer. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start from any attribution event in AppsFlyer or support interaction in Intercom, then automate what happens next across your stack.

AppsFlyer
Triggers & Actions
Trigger

New install attributed

Fires when AppsFlyer successfully attributes a new app install to a specific media source and campaign.

Trigger

Fraud detection flagged

Triggers when AppsFlyer's fraud detection system identifies suspicious install or engagement activity.

Trigger

In-app event recorded

Activates when a user completes a tracked conversion event like purchase, signup, or level completion.

Action

Send custom event

Push custom event data from other tools back into AppsFlyer for unified attribution analysis.

Action

Update user LTV value

Write calculated lifetime value metrics back to AppsFlyer user profiles from downstream revenue systems.

Action

Create audience segment

Build and update custom audience segments in AppsFlyer for retargeting based on multi-platform behavior.

Intercom
Triggers & Actions
Trigger

New conversation started

Fires when a user initiates a new support conversation via chat, email, or in-app messaging.

Trigger

Conversation tagged

Triggers when a support agent or automation applies a specific tag to categorize a conversation.

Trigger

User unsubscribed

Activates when a user opts out of messaging or marks themselves as unsubscribed from Intercom communications.

Action

Update user attributes

Write custom attributes to Intercom user profiles from attribution, analytics, or product data sources.

Action

Send targeted message

Trigger automated in-app messages or email campaigns to specific users based on external events or data.

Action

Add user to segment

Automatically assign users to Intercom segments for targeted messaging based on cross-platform behavior patterns.

AppsFlyer
+
Intercom

Ready to connect your stack?

Sync AppsFlyer attribution data with Intercom support conversations in minutes. Stop manually enriching user profiles and start understanding which acquisition channels drive your best and most challenging customers.

Get started → Book a demo