Stop manually exporting cohorts and switching between tools to understand why users need help. Redbird AI syncs behavioral data from Amplitude to Intercom and surfaces product context in support conversations, so your teams can act on what users actually do.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
When Amplitude identifies users in at-risk retention cohorts, automatically sync them to Intercom segments. Trigger onboarding sequences or re-engagement campaigns based on actual product usage patterns without manual CSV uploads.
Surface Amplitude event data directly in Intercom conversation threads. Support agents see which features users have adopted, last active sessions, and experiment variants without toggling between platforms.
Pull Intercom conversation data into Amplitude to analyze support patterns across cohorts. Identify which lifecycle stages or feature adoption levels correlate with higher ticket volume and lower CSAT scores.
When power users or champion accounts open support tickets mentioning key features, trigger alerts to product teams in Slack or email. Include conversation context and recent behavioral data from Amplitude for immediate triage.
When users in active A/B experiments start support conversations, tag tickets with variant details from Amplitude. Measure support load and issue types across test groups to catch negative experiment impacts early.
After Intercom tickets are resolved, track whether users re-engage with the feature in question. Push completion events back to Amplitude to measure true resolution effectiveness beyond CSAT surveys.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize Amplitude and Intercom with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird understands Amplitude's behavioral event schemas and Intercom's user attributes, conversation metadata, and messaging segments—so you can connect product analytics to customer conversations without custom API work.
Redbird reads Amplitude's cohort definitions, event properties, and user properties alongside Intercom's segment criteria, tag structures, and custom attributes. It translates retention metrics, lifecycle stages, and feature adoption flags into Intercom-compatible user segments. When schemas change or new events are instrumented, Redbird adapts mappings without rebuilding integrations from scratch.
faster than exporting CSVs and manually uploading cohorts to Intercom
Redbird can pull from Amplitude and Intercom simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Amplitude or Intercom.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from Amplitude into Intercom, or from Intercom back into Amplitude. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start workflows from product behavior in Amplitude or customer conversations in Intercom—Redbird handles the context between systems.
Fires when a user moves into an at-risk, promising, or champion retention segment based on engagement patterns.
Triggers when a user completes a key feature adoption event or reaches a usage threshold you define.
Activates when a user is enrolled in an A/B test and assigned to a specific variant group.
Automatically add or remove users from Intercom segments based on behavioral criteria from Amplitude.
Sync lifecycle stage, feature adoption flags, engagement scores, or custom properties to Intercom user profiles.
Apply tags to support conversations indicating which experiment variant or cohort the user belongs to.
Fires when a user starts a new conversation via live chat, in-app messaging, or email support.
Activates when a conversation is tagged with feature names, issue types, or priority labels by agents or automation.
Triggers when a customer rates their support experience, allowing you to correlate satisfaction with product behavior.
Log ticket opened, resolved, or escalated events as behavioral data in Amplitude for cohort analysis.
Set Amplitude user properties based on support volume, last contact date, or conversation sentiment scores.
Archive conversation metadata, resolution time, and topic tags alongside behavioral data for unified reporting.
Sync Amplitude cohorts with Intercom segments and enrich support conversations with product behavior. See what your teams can automate when analytics and messaging talk to each other.