Connect Salesforce Commerce Cloud and
Trello with AI

Stop manually creating Trello cards for order issues, inventory alerts, and merchandising tasks. Redbird AI syncs your commerce events with your project boards automatically, so your operations and marketing teams stay aligned without copying data between systems.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Create Trello cards for high-value abandoned carts requiring sales follow-up

When a customer abandons a cart above a certain threshold, automatically create a Trello card with cart details, product information, and customer contact data. Sales teams can prioritize outreach directly from their workflow boards without checking Commerce Cloud dashboards.

Alert merchandising teams when inventory falls below reorder thresholds

Monitor product inventory levels and automatically create Trello cards when stock reaches critical levels. Include SKU details, current inventory count, and sales velocity to help merchandising teams prioritize reorder decisions.

Track order fulfillment exceptions and customer service escalations

When orders encounter fulfillment errors, shipping delays, or payment issues, create Trello cards assigned to the appropriate support team. Each card includes order details, customer history, and error context for faster resolution without manual data entry.

Manage promotion deployment workflows with automated Commerce Cloud updates

When marketing moves a Trello card to 'Ready to Launch' for promotional campaigns, automatically update pricing rules, merchandising settings, or product visibility in Commerce Cloud. Keep campaign timelines synchronized across planning and execution systems.

Generate weekly product performance review cards with sales analytics

Create Trello cards each week with product category performance metrics, trending SKUs, and underperforming items from Commerce Cloud. Merchandising teams can review and assign optimization tasks without building custom reports.

Coordinate catalog updates by syncing product launch checklists to Commerce Cloud

Track product launch preparation in Trello, then automatically publish products, update catalog data, and activate search visibility in Commerce Cloud when cards reach completion. Ensure launch readiness across teams without manual coordination.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Salesforce Commerce Cloud and Trello with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands both Salesforce Commerce Cloud's complex product catalogs, order structures, and customer data alongside Trello's board hierarchies, card metadata, and workflow states.

AI that understands commerce operations and project workflows

Redbird maps Commerce Cloud's product catalogs, order management schemas, inventory data, and customer segments to Trello's boards, lists, cards, and custom fields without manual configuration. The platform recognizes commerce events like order state changes, inventory updates, and cart abandonment, then intelligently structures this data into actionable Trello cards with relevant context. When workflows move in reverse, Redbird translates Trello card updates into appropriate Commerce Cloud operations—whether updating product attributes, triggering promotions, or managing catalog visibility.

Order schemas
Product catalogs
Board structures
Custom field mapping
10×

faster than building custom middleware between Commerce Cloud and Trello

No API wrapper development, custom scripts, or manual webhook configuration required

Auto-generated reports

Redbird can pull from Salesforce Commerce Cloud and Trello simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Salesforce Commerce Cloud or Trello.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Salesforce Commerce Cloud into Trello, or from Trello back into Salesforce Commerce Cloud. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any commerce event or project update, then take action across both platforms with full context.

Salesforce Commerce Cloud
Triggers & Actions
Trigger

Order status change

Trigger when orders move between states like pending, processing, shipped, or cancelled.

Trigger

Inventory threshold reached

Trigger when product inventory falls below or rises above specified levels.

Trigger

High-value cart abandoned

Trigger when customers leave carts above a certain value without completing purchase.

Action

Update product attributes

Modify product descriptions, pricing, categories, or custom attributes in the catalog.

Action

Activate or deactivate promotions

Enable promotional pricing rules, discount codes, or merchandising campaigns.

Action

Change product visibility

Update search visibility, category placement, or online/offline status for products.

Trello
Triggers & Actions
Trigger

Card moved to list

Trigger when cards move between lists like 'To Do,' 'In Progress,' or 'Ready to Launch.'

Trigger

Card assigned to member

Trigger when team members are assigned to specific cards or tasks.

Trigger

Due date approaching

Trigger when card due dates reach specified time windows or pass deadlines.

Action

Create card with attachments

Generate new cards with descriptions, labels, members, and file attachments from commerce data.

Action

Update card custom fields

Modify custom field values with order details, product metrics, or customer information.

Action

Add comment to card

Post comments with status updates, alerts, or data summaries from Commerce Cloud events.

Salesforce Commerce Cloud
+
Trello

Ready to connect your stack?

Connect Salesforce Commerce Cloud and Trello in minutes. Let Redbird AI handle the data mapping, transformations, and workflow automation so your commerce and operations teams stay synchronized.

Get started → Book a demo