Connect Salesforce Commerce Cloud and
SharePoint with AI

Redbird AI syncs your e-commerce catalog, order data, and customer documentation between Salesforce Commerce Cloud and SharePoint automatically. Stop manually exporting product specs, copying order records to document libraries, or chasing down commerce reports across systems.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Sync product catalog documentation and specs to SharePoint document libraries

Automatically push product descriptions, technical specifications, and catalog metadata from Commerce Cloud to organized SharePoint folders. Keep merchandising teams, partners, and internal stakeholders working from the latest product information without manual exports.

Archive completed order documentation and fulfillment records to SharePoint

Send order confirmations, invoices, shipping documents, and transaction records from Commerce Cloud to structured SharePoint libraries. Create searchable archives organized by date, customer, or order type for compliance and customer service reference.

Generate weekly commerce performance reports and publish to SharePoint sites

Pull sales data, conversion metrics, and merchandising performance from Commerce Cloud, format into executive summaries, and publish to SharePoint team sites or intranet pages. Ensure stakeholders see updated commerce insights without manual report compilation.

Update Commerce Cloud product descriptions from approved SharePoint content

When marketing or content teams finalize product copy in SharePoint with approval workflows, automatically sync the approved descriptions back to Commerce Cloud product records. Eliminate copy-paste errors and keep storefronts updated with reviewed content.

Create Commerce Cloud promotions from campaign briefs stored in SharePoint

When promotional campaign documents reach approval status in SharePoint, extract campaign parameters and automatically configure corresponding promotions, pricing rules, or merchandising campaigns in Commerce Cloud. Bridge marketing planning with commerce execution.

Alert teams in SharePoint when Commerce Cloud inventory thresholds are breached

Monitor inventory levels, product availability, or fulfillment issues in Commerce Cloud and post structured alerts to relevant SharePoint team sites or document libraries. Keep operations and merchandising teams informed without constant platform monitoring.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Salesforce Commerce Cloud and SharePoint with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands Salesforce Commerce Cloud's product catalogs, order structures, and merchandising data alongside SharePoint's document libraries, metadata schemas, and content approval workflows.

AI that understands commerce catalogs and enterprise content structures

Redbird maps Commerce Cloud product attributes, category hierarchies, pricing rules, and order objects to SharePoint's document libraries, content types, metadata columns, and folder structures. The platform recognizes which commerce fields belong in which document properties, how to organize catalog exports by category or brand, and when to trigger document workflows based on commerce events. It handles Commerce Cloud's B2C and B2B catalog variations alongside SharePoint's version control and approval states.

Product catalog schemas
Order object structures
SharePoint content types
Document metadata mapping
10×

faster than building custom SFTP exports and SharePoint upload scripts

No developer time spent on Commerce Cloud API authentication, data transformation logic, or SharePoint REST API integration.

Auto-generated reports

Redbird can pull from Salesforce Commerce Cloud and SharePoint simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Salesforce Commerce Cloud or SharePoint.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Salesforce Commerce Cloud into SharePoint, or from SharePoint back into Salesforce Commerce Cloud. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any commerce event or document workflow across Salesforce Commerce Cloud and SharePoint.

Salesforce Commerce Cloud
Triggers & Actions
Trigger

Product added or updated

Fires when a product is created, modified, or catalog attributes change in Commerce Cloud.

Trigger

Order placed or status changed

Triggers when new orders are created or order status updates occur in the commerce platform.

Trigger

Inventory threshold reached

Activates when product inventory levels cross specified thresholds or go out of stock.

Action

Create or update product

Add new products or modify existing product attributes, descriptions, and catalog assignments.

Action

Update promotion or pricing rule

Configure promotional campaigns, discount rules, or dynamic pricing parameters.

Action

Add order note or custom attribute

Append documentation, tracking information, or custom metadata to order records.

SharePoint
Triggers & Actions
Trigger

Document uploaded or modified

Fires when files are added to libraries or existing documents are updated in SharePoint.

Trigger

Approval workflow completed

Triggers when document approval workflows reach approved or rejected status.

Trigger

Metadata field updated

Activates when specific document properties or metadata columns change values.

Action

Upload file to library

Create new documents in specified SharePoint libraries with proper folder organization.

Action

Update document metadata

Modify document properties, content type fields, or custom metadata columns.

Action

Create list item or announcement

Add entries to SharePoint lists or post updates to team site pages and announcement boards.

Salesforce Commerce Cloud
+
SharePoint

Ready to connect your stack?

Stop manually syncing commerce data and documentation between Salesforce Commerce Cloud and SharePoint. Let Redbird AI handle the automation so your teams can focus on growing the business.

Get started → Book a demo