Connect Salesforce Commerce Cloud and
SAP with AI

Redbird AI syncs orders, inventory, and customer data between your commerce platform and ERP in real time. Stop manually reconciling order data across systems, chasing inventory discrepancies, or waiting days for financial close after major sales events.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Sync commerce orders to SAP as sales orders and update fulfillment status

Automatically create SAP sales orders when Salesforce Commerce Cloud orders are placed, mapping commerce line items to SAP material masters. Update order status in Commerce Cloud when SAP marks items as shipped or invoiced, keeping customers informed without manual data entry.

Push SAP inventory levels to Commerce Cloud for real-time product availability

Keep storefronts in sync with actual warehouse stock by flowing SAP inventory positions to Commerce Cloud ATP rules. Prevent overselling during flash sales and automatically mark products as out-of-stock when SAP warehouses hit reorder points.

Create SAP customer master records from new Commerce Cloud shopper profiles

When new customers complete their first purchase in Commerce Cloud, automatically provision SAP customer master data with billing addresses, tax classifications, and payment terms. Enrich records with commerce behavior data like customer lifetime value and preferred categories for better AR management.

Reconcile daily commerce revenue with SAP financial postings and flag discrepancies

Compare Salesforce Commerce Cloud transaction totals against SAP FI revenue postings each night. Generate detailed variance reports showing payment gateway fees, refunds, and promotional discounts, alerting finance teams to any mismatches that require investigation before month-end close.

Alert procurement teams when Commerce Cloud product demand spikes beyond SAP forecasts

Monitor real-time Commerce Cloud conversion rates and order volumes against SAP demand planning forecasts. Trigger alerts to procurement when specific SKUs are trending 30% above forecast, enabling faster purchase order creation before stockouts occur.

Update Commerce Cloud pricing when SAP cost changes affect margin thresholds

When SAP material costs increase and push gross margins below target thresholds, automatically adjust corresponding Commerce Cloud price books. Maintain pricing rules and promotional logic while ensuring every SKU meets minimum margin requirements set in SAP controlling.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Salesforce Commerce Cloud and SAP with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird AI understands both Salesforce Commerce Cloud's catalog structures and SAP's complex ERP schemas, automatically mapping between commerce entities and financial documents without custom code.

AI that speaks both commerce and ERP

Redbird learns your Commerce Cloud product hierarchy, price books, and order schemas alongside SAP material masters, cost centers, and document types. Our AI automatically maps commerce line items to SAP SD sales order line items, matches customer profiles to debtor master records, and translates promotional discounts into SAP pricing conditions. When your catalog structure or SAP org changes, Redbird adapts mappings without breaking workflows.

Commerce catalog ↔ SAP material master
Order line items ↔ SD sales documents
Customer profiles ↔ debtor masters
Revenue postings ↔ FI GL accounts
10×

faster order-to-cash cycles compared to nightly batch EDI feeds

No custom BAPI development, middleware configuration, or SAP PI/PO setup required

Auto-generated reports

Redbird can pull from Salesforce Commerce Cloud and SAP simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Salesforce Commerce Cloud or SAP.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Salesforce Commerce Cloud into SAP, or from SAP back into Salesforce Commerce Cloud. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any commerce event or ERP transaction, flowing data in either direction based on your business logic.

Salesforce Commerce Cloud
Triggers & Actions
Trigger

Order placed

Fires when a customer completes checkout and a new order is created in Commerce Cloud.

Trigger

Inventory threshold crossed

Triggers when available-to-promise inventory for a SKU drops below a specified level.

Trigger

Price book updated

Fires when pricing rules or product prices change in any Commerce Cloud price book.

Action

Update order status

Change order fulfillment status and add shipment tracking information to existing orders.

Action

Adjust product inventory

Modify ATP inventory levels for specific SKUs across sites and warehouses.

Action

Create customer profile

Provision new shopper accounts with billing addresses, preferences, and customer groups.

SAP
Triggers & Actions
Trigger

Sales order created

Fires when a new SD sales order document is posted in SAP, regardless of source channel.

Trigger

Goods issue posted

Triggers when inventory movement is recorded for outbound shipments in SAP WM or EWM.

Trigger

Material cost changed

Fires when standard cost or moving average price is updated in SAP material master data.

Action

Create sales order

Generate new SD sales order documents with line items, pricing conditions, and delivery schedules.

Action

Update customer master

Modify debtor master records with new addresses, payment terms, or credit limits.

Action

Post FI document

Create financial accounting documents posting to specific GL accounts and cost centers.

Salesforce Commerce Cloud
+
SAP

Ready to connect your stack?

See how Redbird AI eliminates the gap between your commerce platform and ERP. Sync orders, inventory, and financials in real time without custom integration code or middleware.

Get started → Book a demo