Automate the flow between product analytics and customer success. Stop manually exporting user behavior data to update health scores, trigger CS plays, or identify at-risk accounts. Redbird syncs event data, engagement metrics, and feature adoption insights between Mixpanel and Totango automatically.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
When users reach adoption milestones in Mixpanel, update their Totango health score and engagement dimensions in real time. Redbird maps event properties to custom health attributes, calculates rolling averages, and ensures CS teams see current product usage without manual exports.
Monitor Mixpanel funnel completion rates by account and automatically launch Totango success plays when drop-off patterns indicate risk. Redbird identifies which customers are stalling at specific product steps and kicks off targeted outreach campaigns.
Track session frequency, feature usage depth, and active user counts in Mixpanel, then create Totango tasks when engagement drops week-over-week for enterprise customers. Redbird calculates trend lines and flags deteriorating patterns before they impact renewal.
Pull customer segment, renewal date, and success program enrollment from Totango into Mixpanel for more sophisticated behavioral analysis. Redbird syncs account metadata so product teams can filter analytics by CS context and build stage-specific retention reports.
Automatically compile account-level feature usage summaries that cross-reference Totango health tiers and customer cohorts. Redbird joins event volumes, unique user counts, and adoption percentages with CS segments to show which customer types are actually using new features.
When critical activation events fire in Mixpanel—first successful workflow, integration connected, team invited—log corresponding touchpoints in Totango and advance onboarding campaigns. Redbird ensures the CS timeline reflects actual product progress without duplicate data entry.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize Mixpanel and Totango with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird understands Mixpanel's event schema and properties alongside Totango's health dimensions and account hierarchies, so you can automate the entire handoff between product analytics and customer success.
Redbird maps Mixpanel event properties to Totango custom attributes without hardcoded field matching. It calculates aggregations like 30-day active users or weekly feature adoption rates from raw events, then writes them to the correct health dimensions. When account structures differ between systems, Redbird reconciles company IDs, user emails, and workspace mappings automatically. It handles nested event properties, cohort definitions, and success play conditions in plain language.
faster than building custom Mixpanel-to-Totango exports and ETL scripts
Redbird can pull from Mixpanel and Totango simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Mixpanel or Totango.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from Mixpanel into Totango, or from Totango back into Mixpanel. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start workflows from any Mixpanel event or Totango account change, then take action across both platforms with full context.
Fires when a user or account reaches the final step of a defined Mixpanel funnel.
Triggers when event volume for a specific feature falls below a set rate over a time window.
Activates when a user or account enters a specified Mixpanel behavioral cohort.
Send a new event to Mixpanel with custom properties and user identifiers.
Modify user-level attributes in Mixpanel, including custom dimensions and identifiers.
Programmatically add users to existing Mixpanel cohorts for segmentation and targeting.
Fires when an account's overall health score moves between configured risk levels.
Triggers when an account enters or finishes an automated CS campaign or lifecycle program.
Activates when an account reaches a specified number of days before contract renewal.
Modify custom health dimensions or engagement scores for a specific customer account.
Generate a new action item assigned to the account owner with context and priority.
Enroll an account in a targeted CS campaign or touchpoint sequence based on conditions.
Sync Mixpanel product behavior to Totango customer health automatically. Stop rebuilding the same exports and start acting on engagement data in real time.