Connect Magento and
Salesforce Marketing Cloud with AI

Sync customer profiles, order history, and product data from Magento directly into Salesforce Marketing Cloud. Stop manually exporting CSVs, rebuilding audiences, and chasing down purchase data for triggered campaigns.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Sync new Magento customers to Marketing Cloud subscriber lists automatically

When a customer creates an account or completes their first purchase in Magento, instantly add them to the appropriate Marketing Cloud subscriber list with order history, product preferences, and customer attributes. Eliminate batch imports and ensure new customers enter nurture journeys immediately.

Trigger abandoned cart email journeys with real-time Magento cart data

Automatically send Magento cart abandonment events to Marketing Cloud with complete product details, pricing, and customer segments. Launch personalized abandoned cart journeys with accurate product images and dynamic pricing without manual data export.

Update customer profiles in Marketing Cloud when Magento order status changes

When orders are shipped, delivered, or refunded in Magento, push status updates to Marketing Cloud customer records. Keep lifecycle stage, purchase frequency, and customer value attributes current for accurate segmentation and journey branching.

Build post-purchase email series based on Magento product categories and attributes

Flow detailed product catalog data from Magento to Marketing Cloud data extensions, including categories, SKUs, and custom attributes. Enable marketing teams to build sophisticated cross-sell and replenishment campaigns based on actual product taxonomy and purchase behavior.

Sync Marketing Cloud email engagement back to Magento customer attributes

Push email open rates, click behavior, and journey milestones from Marketing Cloud back to Magento customer records. Enable merchandising teams to personalize on-site experiences based on email engagement and campaign response history.

Alert marketing ops when high-value customer segments shift in Magento

Monitor Magento for changes in VIP customer status, loyalty tier movements, or lifetime value thresholds. Automatically notify Marketing Cloud teams and trigger audience refreshes to keep high-value segments accurate for exclusive campaigns and offers.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Magento and Salesforce Marketing Cloud with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird AI understands both Magento's complex multi-store customer and order structures and Marketing Cloud's data extension schemas, so your teams can automate cross-platform workflows without middleware engineering.

AI that speaks Magento order schemas and Marketing Cloud data extensions

Redbird automatically maps Magento customer attributes, order line items, and product catalog fields to Marketing Cloud subscriber attributes and data extensions. Our AI understands multi-store setups, custom customer groups, and configurable product structures in Magento, then translates them into the relational data model Marketing Cloud expects. No need to manually configure field mappings for SKUs, product variants, shipping addresses, or custom attributes — Redbird handles the transformation logic between Adobe Commerce and Salesforce's marketing platform.

Customer attribute mapping
Order line item normalization
Product catalog sync
Multi-store segmentation
10×

faster than building custom Magento-Marketing Cloud ETL pipelines

No middleware layer, custom API development, or manual data extension configuration required

Auto-generated reports

Redbird can pull from Magento and Salesforce Marketing Cloud simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Magento or Salesforce Marketing Cloud.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Magento into Salesforce Marketing Cloud, or from Salesforce Marketing Cloud back into Magento. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any customer, order, or catalog event in Magento, or any campaign and journey activity in Marketing Cloud.

Magento
Triggers & Actions
Trigger

New customer account created

Fires when a customer registers a new account in any Magento store.

Trigger

Order status changed

Triggers when an order moves to shipped, completed, refunded, or cancelled status.

Trigger

Cart abandoned

Fires when a logged-in customer adds items to cart but doesn't complete checkout within a set time.

Action

Update customer attribute

Modify custom customer attributes, loyalty status, or segmentation flags in Magento.

Action

Tag customer with segment

Add customers to specific Magento customer groups based on Marketing Cloud behavior.

Action

Create product catalog feed

Export filtered product data from Magento with categories, attributes, and pricing.

Salesforce Marketing Cloud
Triggers & Actions
Trigger

Email opened or clicked

Fires when a subscriber opens an email or clicks a tracked link in any Marketing Cloud send.

Trigger

Journey milestone reached

Triggers when a contact reaches a specific decision split or activity in a Journey Builder flow.

Trigger

Subscriber unsubscribed

Fires when a contact opts out of a publication list or updates communication preferences.

Action

Add subscriber to list

Insert or update a subscriber in a Marketing Cloud publication list with custom attributes.

Action

Update data extension row

Write or upsert records to any Marketing Cloud data extension with order or customer data.

Action

Trigger journey entry

Inject a contact into a specific Journey Builder flow with event data from Magento.

Magento
+
Salesforce Marketing Cloud

Ready to connect your stack?

Stop building and maintaining custom integrations between Magento and Salesforce Marketing Cloud. Let Redbird's AI handle the data transformation, syncing, and workflow automation so your team can focus on personalization and growth.

Get started → Book a demo