Connect Magento and
Outlook with AI

Automate order notifications, customer communication, and sales alerts between your enterprise e-commerce platform and email system. Stop manually copying order details into emails, tracking high-value purchases in spreadsheets, or missing critical inventory alerts.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Send automated order confirmation and shipping updates via Outlook

When orders are placed or status changes in Magento, automatically send formatted emails through Outlook with order details, tracking numbers, and customer information. Maintain branded communication while keeping all correspondence in your corporate email system for compliance and tracking.

Alert sales team to high-value orders and VIP customer purchases

Trigger Outlook emails to account managers when enterprise customers place orders above threshold amounts or when repeat buyers return. Include customer history, order details, and upsell recommendations so teams can follow up immediately with personalized outreach.

Notify operations team of inventory thresholds and stock-outs

Send real-time Outlook alerts when product inventory falls below reorder points or when popular items sell out across store views. Route notifications to the right team members based on product category, warehouse location, or supplier relationships.

Generate daily sales and performance reports to executive inboxes

Automatically compile Magento sales data, conversion metrics, and top-performing products into formatted email reports sent via Outlook. Schedule daily, weekly, or monthly summaries that track revenue by channel, region, or customer segment without manual data pulls.

Create Magento customer accounts from new client email introductions

When sales reps receive emails from new enterprise prospects in Outlook, automatically create customer accounts in Magento with contact details and account notes. Accelerate B2B onboarding by pre-populating customer data before the first order is placed.

Escalate customer service issues from Outlook to order management

When support emails in Outlook mention order numbers or shipping problems, automatically flag those orders in Magento, add customer service notes, and create hold statuses. Connect email-based customer complaints directly to fulfillment workflows for faster resolution.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Magento and Outlook with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird AI understands Magento's complex order structures, multi-store catalogs, and customer segments alongside Outlook's email workflows, calendar events, and contact management.

AI that reads your e-commerce and email data structures

Redbird maps Magento entities like orders, invoices, shipments, customers, and product catalogs to Outlook messages, contacts, and calendar events without custom field mapping. The AI understands order line items, pricing rules, shipping addresses, and customer attributes, then formats them into readable emails or extracts data from message bodies back into Magento fields. Changes to your Magento schema or custom attributes are automatically detected and incorporated into active workflows.

Order & invoice data
Customer segments
Product catalogs
Email formatting
10×

faster than building custom Magento-Outlook integrations with webhooks

No custom PHP extensions, Microsoft Graph API configuration, or middleware servers required

Auto-generated reports

Redbird can pull from Magento and Outlook simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Magento or Outlook.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Magento into Outlook, or from Outlook back into Magento. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any order event in Magento or incoming email in Outlook, then take action across both systems.

Magento
Triggers & Actions
Trigger

New order placed

Fires when a customer completes checkout and a new order is created in any store view.

Trigger

Order status changed

Triggers when order status updates to processing, shipped, complete, canceled, or custom statuses.

Trigger

Inventory level threshold reached

Fires when product stock quantity falls below defined minimum or reaches zero availability.

Action

Update order status

Change order state and add status history comments with timestamps and user attribution.

Action

Create customer account

Add new customer with contact details, account attributes, and assign to customer groups.

Action

Add order note

Append internal or customer-visible notes to order records for tracking and communication.

Outlook
Triggers & Actions
Trigger

Email received

Fires when new messages arrive in specific mailboxes, folders, or from designated sender addresses.

Trigger

Email with attachment received

Triggers when messages contain attachments like purchase orders, invoices, or product sheets.

Trigger

Email flagged or categorized

Fires when users mark messages with flags, importance levels, or assign to specific categories.

Action

Send email

Compose and send formatted emails from corporate mailboxes with attachments and HTML templates.

Action

Create calendar event

Schedule meetings or reminders with attendees, locations, and agenda details from e-commerce data.

Action

Update contact

Add or modify Outlook contacts with customer information, addresses, and custom fields from Magento.

Magento
+
Outlook

Ready to connect your stack?

Automate order notifications, customer alerts, and sales reporting between Magento and Outlook. Start building workflows that eliminate manual email tasks and keep your team informed in real-time.

Get started → Book a demo