Sync product analytics directly into customer health scores and CS workflows. Stop manually exporting PostHog usage data to assess account health, or building custom scripts to pipe behavioral signals into Gainsight plays.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
Automatically pull event volumes, active user counts, and feature flag adoption from PostHog into Gainsight health score calculations. Keep health scores current with real product engagement data without manual exports or spreadsheet reconciliation.
Monitor PostHog session frequency, feature usage decline, or funnel drop-offs and automatically launch Gainsight plays for at-risk accounts. CSMs get notified the moment behavioral signals suggest intervention is needed, not days later during a manual review.
Push account status, renewal dates, ARR bands, and customer segment data from Gainsight into PostHog user properties. Analyze product behavior by customer maturity, risk level, or commercial value without maintaining duplicate datasets.
Automatically compile feature usage trends, session recordings of key workflows, and A/B test outcomes from PostHog alongside Gainsight health scores and support ticket volumes. CSMs get complete customer narratives without toggling between platforms or manual data gathering.
When Gainsight identifies churn risk or low health scores, automatically deploy PostHog surveys to those specific users requesting feedback. Capture voice-of-customer insights exactly when retention is threatened, feeding responses back to CS teams.
Capture which A/B test variants each account saw, what features were enabled via flags, and which cohorts they belonged to as timeline entries in Gainsight. Give CSMs full context on product experience during renewal conversations and QBRs.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize Gainsight and PostHog with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird understands both Gainsight's customer success data model and PostHog's event schemas, so you can connect health scores with behavioral analytics without transformation layers.
Redbird maps PostHog event properties, user attributes, and session metadata directly to Gainsight health score measures, CTA fields, and timeline entries. It recognizes how feature flag states correspond to account segments, translates funnel conversion metrics into customer health indicators, and knows which PostHog cohorts should trigger CS plays. No need to flatten event streams or manually define field mappings between behavioral analytics and success platforms.
faster than building custom ETL scripts to sync PostHog events into Gainsight health scores
Redbird can pull from Gainsight and PostHog simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Gainsight or PostHog.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from Gainsight into PostHog, or from PostHog back into Gainsight. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start from any event in Gainsight or PostHog and automate what happens next across your entire customer success and product analytics stack.
Fires when an account's calculated health score falls into yellow or red territory.
Triggers when a contract renewal is within a specified time window.
Detects when a new call-to-action is assigned or an existing one changes status.
Write new values to specific health score components or custom measures.
Log product usage milestones or behavioral insights to the customer timeline.
Initiate automated playbooks for onboarding, adoption, renewal, or risk mitigation.
Fires when a user or organization exceeds or falls below a defined event count.
Detects when a feature flag is enabled, disabled, or changed for a user or group.
Triggers when completion rate for a defined funnel falls below baseline.
Write customer success attributes like segment, health status, or lifecycle stage to PostHog users.
Deploy targeted surveys to specific users or cohorts based on Gainsight conditions.
Add users to behavioral cohorts based on customer success data like risk level or account tier.
Stop manually bridging the gap between customer success workflows and product analytics. Connect Gainsight and PostHog with Redbird AI and let behavioral data drive retention automatically.