Automatically sync survey responses with digital behavior data to close the feedback loop. Stop manually matching respondent IDs to session recordings, exporting CSVs to cross-reference sentiment with clickstreams, or chasing down why survey scores don't match what users actually do.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
When a survey response comes in, match the respondent to their FullStory user ID and append their most recent session replay URL directly into Forsta response data. Researchers can instantly watch what users did before they gave feedback.
When FullStory captures rage clicks, dead clicks, or JavaScript errors, automatically send respondent details to Forsta and trigger a contextual survey. Capture feedback at the exact moment of friction, not days later.
When survey responses close in Forsta, push NPS scores, CSAT ratings, and sentiment classifications into FullStory as custom user properties. Segment session replays by satisfaction level and filter heatmaps by promoters vs detractors.
When a user tagged as a detractor in Forsta starts a checkout flow or views pricing in FullStory, send an alert to Slack or email. Prioritize at-risk customers showing purchase intent for immediate follow-up.
For every completed survey in Forsta, pull the respondent's last 30 days of FullStory session metrics—pages visited, features used, errors encountered. Append this behavioral context to research datasets for richer analysis.
When you define a new audience segment in Forsta based on survey responses or research criteria, automatically create a matching user segment in FullStory. Instantly filter session replays and funnels by research-defined cohorts.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize Forsta and FullStory with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird understands Forsta's survey schemas, response data structures, and panel metadata alongside FullStory's session events, custom properties, and user identification model.
Redbird parses Forsta's response payloads—question variables, answer codes, matrix grids, open-ended verbatims—and maps them to FullStory's user properties, custom events, and segment definitions. It handles respondent ID matching across platforms, transforms satisfaction scales into FullStory-compatible formats, and routes session replay URLs back into Forsta's response tables. No manual field mapping, no CSV exports, no hoping IDs line up.
faster than exporting survey data and manually cross-referencing with session recordings
Redbird can pull from Forsta and FullStory simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Forsta or FullStory.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from Forsta into FullStory, or from FullStory back into Forsta. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start automations from survey completions, new responses, or behavioral events—and update either system instantly.
Fires when a respondent completes a survey in Forsta.
Fires when a new respondent is added to a Forsta panel or audience.
Fires when a satisfaction metric question is answered in a survey.
Write a new response row into a Forsta survey dataset.
Append custom fields or attributes to an existing Forsta panel member.
Send a survey invitation to a specific respondent or segment in Forsta.
Fires when FullStory captures multiple rapid clicks on an unresponsive element.
Fires when a user exits a tracked funnel without completing.
Fires when FullStory logs a JavaScript error or click on a non-interactive element.
Attach a custom attribute to a FullStory user profile.
Define a new behavioral segment in FullStory based on external criteria.
Record a custom event in FullStory's session timeline for a specific user.
Sync Forsta survey data with FullStory behavioral insights in minutes. Stop manually connecting feedback to user sessions—let Redbird close the loop automatically.