Sync call transcripts with session behavior automatically. Stop manually connecting what customers say in sales calls with how they actually use your product. Redbird AI closes the feedback loop between conversation insights and digital experience data.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
When Fireflies captures a sales or customer success call, extract key pain points, feature requests, and use case details. Automatically attach these insights to the matching user profile in FullStory so product teams see verbatim customer feedback alongside session replays.
When FullStory identifies rage clicks, error events, or abandoned flows for high-value users, automatically create a task or Slack alert to schedule a customer interview. Capture these calls in Fireflies to understand the 'why' behind UX friction points.
Parse Fireflies transcripts for specific feature mentions, competitor comparisons, or integration requests. Automatically tag corresponding FullStory sessions with these topics so product teams can watch how users interact with current alternatives or workarounds.
Before scheduled calls in Fireflies, pull recent FullStory session data for that account—rage clicks, feature adoption, drop-off points. Surface this behavioral context so sales and CS reps enter calls knowing exactly where users are struggling or finding value.
Analyze Fireflies transcripts to extract recurring objections, questions, or concerns by segment. Cross-reference with FullStory conversion and friction metrics to quantify how often feedback themes correlate with drop-off or poor engagement. Generate actionable reports for product and marketing.
When a customer call is recorded in Fireflies, identify the account and automatically link to their recent FullStory sessions. Create a unified archive where teams can review what was said in the call alongside exactly what the user experienced in-product before or after.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize Fireflies and FullStory with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird understands both conversational intelligence and behavioral analytics—parsing Fireflies transcripts for semantic meaning while navigating FullStory's event streams, user properties, and session metadata.
Redbird parses Fireflies transcript schemas—speaker labels, sentiment scores, action items, talk time ratios—and maps them to FullStory's session data, custom events, user attributes, and funnel stages. Our AI identifies matching accounts across systems, extracts thematic insights from unstructured call notes, and enriches session context with verbatim customer feedback. No manual tagging or custom field mapping required.
faster than manually tagging sessions with call insights or building custom data pipelines
Redbird can pull from Fireflies and FullStory simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Fireflies or FullStory.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from Fireflies into FullStory, or from FullStory back into Fireflies. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start automations from any call recording in Fireflies or any user behavior pattern in FullStory—no code required.
Trigger when Fireflies finishes transcribing a sales call, CS check-in, or customer interview.
Trigger when Fireflies identifies a follow-up task, feature request, or commitment in a call transcript.
Trigger when a competitor name, feature request, or pain point keyword appears in a call transcript.
Attach AI-generated call summaries, key quotes, or sentiment analysis to Fireflies for team review.
Label Fireflies recordings with tags derived from FullStory session data—like 'Experienced checkout friction' or 'High feature adoption'.
Write structured data from FullStory sessions back into Fireflies custom fields for filtering and reporting.
Trigger when FullStory captures repeated frustrated clicks or error interactions from a user session.
Trigger when a high-value user abandons checkout, onboarding, or other critical flows tracked in FullStory.
Trigger on specific product events like feature adoption, trial activation, or integration setup captured by FullStory.
Enrich FullStory user profiles with call sentiment, quoted feedback, or feature requests from Fireflies transcripts.
Apply tags to FullStory sessions based on topics extracted from corresponding Fireflies calls—like 'Pricing concern' or 'Integration question'.
Build FullStory user segments based on who participated in Fireflies calls, enabling cohort analysis of spoken feedback vs. product behavior.
Sync Fireflies call intelligence with FullStory behavioral data to unify what customers say and do. Redbird AI handles the integration so your team can focus on acting on insights, not chasing them across tools.