Connect Braze and
Heap with AI

Sync behavioral data from Heap into Braze segments and send campaign engagement events back to Heap for complete journey analysis. Stop manually exporting CSVs, rebuilding audiences in multiple systems, and losing context between marketing touchpoints and product behavior.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Sync Heap behavioral segments into Braze for targeted lifecycle campaigns

Automatically sync user segments built from Heap interaction data into Braze as custom attributes or segment memberships. Users who complete specific product flows or hit conversion milestones instantly become targetable in Braze campaigns without manual list uploads.

Push Braze campaign engagement events back to Heap for full funnel analysis

Send email opens, push clicks, and in-app message interactions from Braze into Heap as custom events. Analyze how campaign touchpoints influence downstream product behavior, conversion paths, and retention cohorts in a single analytics view.

Enrich Braze user profiles with Heap session and engagement metrics

Automatically update Braze custom attributes with Heap-calculated metrics like session count, feature adoption scores, days since last active session, or product engagement intensity. Enable behavior-based message personalization and suppression rules without engineering work.

Trigger Braze campaigns when users reach product milestones detected in Heap

Fire Braze Canvas journeys or campaign entries when Heap detects specific behavioral patterns—users abandoning checkout flows, power users crossing usage thresholds, or dormant accounts showing re-engagement signals. Close the loop between product signals and messaging orchestration in real time.

Build daily campaign performance reports merging Braze sends with Heap conversions

Automatically generate reports that tie Braze campaign metrics to downstream Heap conversion events and retention cohorts. Show which message variants drove actual product adoption, feature usage, or revenue actions instead of just engagement rates.

Alert teams when campaign recipients show friction patterns in Heap analytics

Monitor users who received specific Braze campaigns and flag when Heap detects elevated drop-off rates, error interactions, or abandonment behaviors. Surface campaign-driven traffic that's hitting product friction before retention impacts compound.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Braze and Heap with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands Braze's campaign structure, Canvas flows, and user profile schemas alongside Heap's auto-captured event taxonomy and behavioral segment definitions—mapping engagement signals to product analytics context automatically.

AI that reads Braze campaigns and Heap event schemas together

Redbird parses Braze custom attributes, Canvas entry conditions, segment filters, and campaign variant performance alongside Heap's autocaptured events, retroactive funnel definitions, and behavioral cohort logic. It maps campaign interaction events to product journey stages, translates Heap segment criteria into Braze-compatible attribute updates, and handles schema drift when either platform adds new event properties or user fields. No manual field mapping or brittle integration maintenance.

Braze Canvas & campaign metadata
Heap autocaptured event taxonomy
Custom attribute synchronization
Behavioral segment translation
10×

faster than building custom ETL pipelines between Braze and Heap

No webhook configuration, event schema documentation, or custom middleware code required

Auto-generated reports

Redbird can pull from Braze and Heap simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Braze or Heap.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Braze into Heap, or from Heap back into Braze. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start workflows from any Braze campaign event or Heap behavioral signal and automate actions across both platforms.

Braze
Triggers & Actions
Trigger

Campaign sent or delivered

Fires when Braze sends an email, push, SMS, or in-app message to a user or cohort.

Trigger

User enters or exits Canvas flow

Triggers when a user begins a Canvas journey, completes a path, or exits based on conversion criteria.

Trigger

Message interaction event recorded

Fires on email opens, link clicks, push taps, or in-app message button interactions.

Action

Update user custom attributes

Write or update custom attribute values on Braze user profiles from external data sources.

Action

Add user to segment or remove from audience

Modify segment membership or suppression lists based on external behavioral signals or data conditions.

Action

Trigger Canvas entry or campaign send

Programmatically enter users into Canvas flows or fire one-off campaign sends based on external events.

Heap
Triggers & Actions
Trigger

User completes conversion funnel or event sequence

Fires when Heap detects a user completing a defined funnel, multi-step flow, or behavioral milestone.

Trigger

Session activity threshold crossed

Triggers when users hit session count, engagement time, or interaction frequency benchmarks in Heap.

Trigger

User joins behavioral segment

Fires when Heap assigns a user to a segment based on retroactive event analysis or interaction patterns.

Action

Create custom event from external data

Send campaign engagement, CRM updates, or offline events into Heap as custom events for unified analysis.

Action

Update user properties or metadata

Enrich Heap user profiles with attributes from Braze, CRM systems, or data warehouses for deeper segmentation.

Action

Sync segment membership to external tools

Export Heap-defined behavioral segments to activation platforms, data warehouses, or marketing systems.

Braze
+
Heap

Ready to connect your stack?

Stop losing context between campaign touchpoints and product behavior. Redbird syncs Braze and Heap automatically so your growth and product teams work from the same behavioral truth.

Get started → Book a demo