Connect Azure Synapse and
Sprinklr with AI

Sync social media performance, engagement metrics, and customer sentiment data directly into your enterprise data warehouse. Stop manually exporting CSVs from Sprinklr and writing custom scripts to load social analytics into Azure Synapse.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Sync Sprinklr social engagement metrics into Azure Synapse for unified reporting

Automatically flow post performance, engagement rates, reach, and impressions from Sprinklr into your data warehouse tables. Join social metrics with CRM, sales, and product data for complete customer journey analysis. Keep your analytics layer updated without API rate limit headaches.

Push Azure Synapse customer segments to Sprinklr for targeted social campaigns

Query your warehouse for high-value customer segments, recent purchasers, or churn-risk profiles and sync them to Sprinklr audience lists. Enable social and marketing teams to target campaigns based on actual behavioral data. Update audiences daily as warehouse data refreshes.

Load Sprinklr sentiment analysis and brand mentions into data lake tables

Capture real-time social listening data, competitor mentions, and sentiment scores from Sprinklr into Azure Synapse for long-term trend analysis. Build historical sentiment datasets that integrate with sales cycles, product launches, and market events. Power executive dashboards with social health metrics.

Alert social teams when Azure Synapse detects anomalies in customer behavior

Run automated SQL queries on warehouse data to identify sudden drops in product usage, support ticket spikes, or retention issues. Trigger Sprinklr notifications to social care teams so they can proactively engage affected customer segments. Close the loop between analytics and customer experience.

Generate Power BI social performance reports with enriched Sprinklr and CRM data

Combine Sprinklr campaign metrics with revenue data, customer lifetime value, and product usage from Azure Synapse. Automate weekly or monthly report generation showing social ROI tied to business outcomes. Eliminate manual data gathering across platforms for executive reporting.

Archive Sprinklr message history and customer conversations to Azure Synapse compliance tables

Automatically sync customer service interactions, social DMs, and comment threads from Sprinklr into warehouse archive tables. Maintain compliance-ready records of all customer communications with proper timestamps and metadata. Enable legal and compliance teams to query historical conversation data.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Azure Synapse and Sprinklr with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird AI understands both Azure Synapse's analytical schemas and Sprinklr's social media data structures, so you can automate workflows between your data warehouse and customer experience platform without custom code.

AI that speaks SQL and social media metrics

Redbird maps Sprinklr's engagement metrics, sentiment scores, message threads, and campaign performance to your Azure Synapse fact and dimension tables. It handles nested JSON from Sprinklr APIs, flattens social listening data into queryable warehouse structures, and maintains proper grain for time-series analysis. Whether you're syncing post-level metrics or aggregated campaign KPIs, Redbird preserves data fidelity and joins across your unified customer view.

Sprinklr engagement metrics → Synapse fact tables
Sentiment & listening data normalization
Warehouse segments → Sprinklr audiences
SQL query results → Sprinklr notifications
10×

faster than building Azure Data Factory pipelines with Sprinklr API connectors

No need to write JSON parsing logic, handle API pagination, or maintain schema mapping documentation

Auto-generated reports

Redbird can pull from Azure Synapse and Sprinklr simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Azure Synapse or Sprinklr.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Azure Synapse into Sprinklr, or from Sprinklr back into Azure Synapse. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any event in Azure Synapse or Sprinklr — from completed queries to published posts.

Azure Synapse
Triggers & Actions
Trigger

SQL query completes

Start a workflow when a scheduled Synapse query finishes running on your warehouse data.

Trigger

Pipeline execution finishes

Trigger actions when an integration pipeline or Spark job completes in Azure Synapse.

Trigger

Data threshold crossed

Monitor warehouse tables and trigger when metrics exceed defined thresholds or anomalies appear.

Action

Write rows to warehouse table

Insert or upsert data from Sprinklr into dedicated or serverless SQL pool tables.

Action

Execute SQL query

Run parameterized queries on your Synapse warehouse to extract segments or calculate metrics.

Action

Update data lake files

Write Sprinklr data to Parquet or Delta format in your Azure Data Lake for historical archives.

Sprinklr
Triggers & Actions
Trigger

Post published

Start workflows when content goes live across any connected social channel in Sprinklr.

Trigger

Engagement threshold reached

Trigger actions when posts hit defined engagement levels or sentiment scores change significantly.

Trigger

New message received

Respond when customers send messages or comments that require data enrichment from your warehouse.

Action

Create or update audience

Sync customer segments from Azure Synapse into Sprinklr audience lists for campaign targeting.

Action

Send notification to team

Alert social care or marketing teams in Sprinklr when warehouse data flags important events.

Action

Add tags to messages

Enrich Sprinklr conversations with classifications or priorities based on customer data from Synapse.

Azure Synapse
+
Sprinklr

Ready to connect your stack?

Stop building custom pipelines to sync social data into your warehouse. Redbird connects Azure Synapse and Sprinklr so your analytics and social teams work from the same unified data.

Get started → Book a demo