Connect Amazon Seller Central and
Braze with AI

Sync Amazon purchase data, order status, and inventory signals directly into Braze for personalized customer engagement. Stop manually exporting CSVs or building custom ETL pipelines to bridge your marketplace and marketing stack.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Trigger post-purchase campaigns based on Amazon order fulfillment status

Automatically sync order data and fulfillment events from Amazon Seller Central to Braze user profiles. Trigger personalized email and push campaigns when orders ship, deliver, or encounter delays. Keep customers informed without manual intervention.

Build replenishment campaigns using Amazon purchase history and product metadata

Flow purchase history, product categories, and order frequency from Seller Central into Braze as custom attributes. Segment customers by product type and trigger timely replenishment messages based on typical consumption cycles. Drive repeat purchases automatically.

Alert customers about back-in-stock products based on inventory velocity

Monitor inventory levels and restock events in Amazon Seller Central, then trigger Braze campaigns to users who viewed or abandoned products. Send real-time notifications when popular items return to stock to capture demand.

Sync return and refund data to suppress irrelevant marketing messages

Automatically update Braze user profiles when Amazon orders are returned or refunded. Exclude recently returned customers from upsell campaigns and trigger win-back flows tailored to their experience.

Enrich Amazon customer profiles with Braze engagement and campaign response data

Push email open rates, campaign engagement scores, and channel preferences from Braze back into your Amazon analytics pipeline. Connect marketing performance to sales velocity and lifetime value for better attribution.

Generate daily reports on Amazon sales performance segmented by Braze campaign exposure

Combine Amazon order data with Braze campaign interaction history to analyze which lifecycle campaigns drive the highest GMV and repeat purchase rates. Automatically deliver performance summaries to Slack or email without building custom dashboards.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Amazon Seller Central and Braze with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird AI understands Amazon Seller Central's order structures, inventory feeds, and performance metrics alongside Braze's event schemas, user attributes, and campaign triggers.

AI that understands marketplace and engagement platform data models

Redbird maps Amazon's order line items, SKU attributes, fulfillment statuses, and account health metrics to Braze's user profiles, custom events, and segment criteria. Our AI handles nested product catalogs, multi-channel fulfillment states, and time-sensitive inventory signals without rigid field mapping. Transform marketplace transactional data into actionable customer engagement triggers across email, push, and in-app channels.

Order and fulfillment events
Product catalog attributes
Inventory and restock signals
Return and refund handling
10×

faster than exporting CSVs and uploading to Braze manually

No custom API scripts, S3 buckets, or middleware platforms required

Auto-generated reports

Redbird can pull from Amazon Seller Central and Braze simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Amazon Seller Central or Braze.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Amazon Seller Central into Braze, or from Braze back into Amazon Seller Central. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start from any order, inventory, or customer event in Amazon Seller Central, or trigger actions from Braze campaign interactions.

Amazon Seller Central
Triggers & Actions
Trigger

Order placed

Fires when a new order is received in Amazon Seller Central with customer and product details.

Trigger

Order shipped

Triggers when an order's fulfillment status changes to shipped with tracking information.

Trigger

Inventory below threshold

Activates when SKU stock levels fall below defined thresholds or go out of stock.

Action

Fetch order details

Retrieve full order information including line items, pricing, and fulfillment method.

Action

Get product listing data

Pull product metadata, categories, pricing, and performance metrics for specific ASINs.

Action

Query sales reports

Extract sales, traffic, and conversion data for specified date ranges and product sets.

Braze
Triggers & Actions
Trigger

Campaign sent

Fires when a user receives an email, push, or in-app message from a Braze campaign.

Trigger

Email opened

Triggers when a user opens an email sent through Braze with campaign and variant details.

Trigger

Custom event tracked

Activates when a specific user behavior event is logged in Braze, such as product view or cart abandonment.

Action

Update user attributes

Write custom attributes to Braze user profiles including purchase history and product preferences.

Action

Track purchase event

Log purchase events with product details, revenue, and order metadata for campaign triggering.

Action

Add user to segment

Assign users to specific segments or update segment criteria based on Amazon activity.

Amazon Seller Central
+
Braze

Ready to connect your stack?

Sync Amazon Seller Central and Braze in minutes. Turn marketplace transactions into personalized customer journeys without building custom integrations.

Get started → Book a demo