Automatically sync payment events, subscription data, and revenue metrics from Stripe into Totango to power customer health scores and lifecycle workflows. Stop manually exporting transaction data or building custom pipelines to keep your customer success team informed.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
When a customer starts a paid subscription in Stripe, automatically create or update their Totango profile with subscription tier, MRR, and start date. Customer success teams see new accounts immediately without manual data entry or CSV uploads.
Automatically flag customers in Totango when Stripe detects failed payments, chargebacks, or dispute events. CS teams can proactively reach out before churn happens, turning payment issues into retention opportunities.
Continuously sync subscription value changes, upgrades, and add-ons from Stripe to update ARR/MRR fields in Totango. Customer success managers always see accurate revenue data when prioritizing accounts for renewal or upsell outreach.
Automatically launch personalized success workflows in Totango when Stripe revenue thresholds are crossed—like first $10K spend or annual renewal. Scale your white-glove engagement without manual account monitoring.
Write customer health scores, churn risk flags, and NPS data from Totango back to Stripe customer metadata. Finance and RevOps teams can segment revenue reports by customer health without switching platforms.
Automatically build reports that analyze retention rates, expansion revenue, and LTV by customer segment, health score, or success program enrollment. See how CS activities impact revenue performance without manual data merges in spreadsheets.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize Stripe and Totango with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird understands both Stripe's payment and subscription schemas and Totango's customer success data model, so you can build workflows that actually match how your teams work.
Redbird natively interprets Stripe's subscription objects, invoice line items, MRR calculations, and payment event webhooks. It maps these automatically to Totango's account attributes, health score components, touchpoint histories, and success play triggers. No need to manually match field names or write transformation logic for revenue recognition, plan changes, or billing cycles. The AI handles normalization between Stripe's developer-first API structure and Totango's customer success framework.
faster than building custom webhooks and ETL scripts to sync payment data into customer success workflows
Redbird can pull from Stripe and Totango simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Stripe or Totango.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from Stripe into Totango, or from Totango back into Stripe. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start automations from any payment event in Stripe or customer success signal in Totango, and take action in either system.
Fires when a customer starts a new subscription in Stripe, including trial or paid plans.
Triggers when Stripe detects a failed charge, declined card, or insufficient funds event.
Activates when a customer changes their plan tier or adds/removes subscription items.
Write custom fields to Stripe subscription records, like health scores or CS owner names.
Automatically add promotional discounts to subscriptions based on customer success program triggers.
Add one-time charges or credits to upcoming invoices in Stripe.
Fires when a customer's health score in Totango falls into at-risk or red zone categories.
Triggers when a customer finishes an automated onboarding, renewal, or upsell workflow in Totango.
Activates when a customer enters their renewal window based on Totango lifecycle tracking.
Write revenue data, subscription tier, or payment status fields to Totango customer profiles.
Start automated touchpoint campaigns or lifecycle workflows in Totango based on payment events.
Log interactions or milestones in customer timelines when Stripe events occur.
See how Redbird AI can sync Stripe payment data with Totango customer success workflows in minutes. Stop building custom integrations and start automating retention strategies with real-time revenue intelligence.