Redbird AI syncs product usage, billing events, and customer attributes from Snowflake directly into Totango health scores and success plays. Stop exporting CSVs, writing custom scripts, or waiting on engineering to keep your CS team working from complete data.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
Push feature adoption, session frequency, and usage volume metrics from your data warehouse directly into Totango's health calculation engine. Redbird maps event tables to health attributes and keeps scores current as usage changes. CS teams see real product behavior without manual data exports.
Pull ARR, MRR, payment history, and contract details from your analytics warehouse into each Totango account profile. Redbird understands your revenue schema and maps financial metrics to CS workflows. Success managers get complete account context without switching to billing dashboards.
Automatically launch onboarding campaigns, renewal sequences, or intervention workflows when warehouse queries detect usage drops, milestone completions, or adoption thresholds. Redbird monitors your event data and fires Totango plays based on behavioral signals. CS outreach happens in real-time as customer behavior shifts.
Sync customer health grades, engagement scores, and lifecycle stage updates from Totango into your central data warehouse. Redbird streams CS metrics into your reporting tables so finance, product, and leadership can query retention signals. Everyone works from a single source of truth.
Create Totango tasks and flag accounts when machine learning models in Snowflake identify churn risk based on usage, support volume, or payment patterns. Redbird connects predictive analytics output to CS workflows without custom API integration. Success teams act on data science insights immediately.
Log every success play execution, touchpoint completion, and campaign response from Totango into warehouse tables alongside renewal and expansion data. Redbird structures CS activity for attribution modeling and program ROI measurement. Prove which success motions drive retention and growth.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize Snowflake and Totango with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird AI understands both Snowflake's analytical schemas and Totango's health scoring model, so you can automate customer success workflows from warehouse data without engineering overhead.
Redbird maps Snowflake fact and dimension tables to Totango account attributes, health components, and touchpoint fields automatically. It understands event streams, aggregation logic, and how usage metrics translate to engagement scores. When your warehouse schema evolves or Totango adds custom fields, Redbird adapts the sync without manual field mapping. Your CS platform stays current with product and behavioral data as your analytics infrastructure grows.
faster than building custom ETL pipelines to sync warehouse data into Totango
Redbird can pull from Snowflake and Totango simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Snowflake or Totango.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from Snowflake into Totango, or from Totango back into Snowflake. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start workflows from any event in Snowflake or Totango and automate across your entire customer success stack.
Fire when a SQL query against your warehouse produces new records, like accounts crossing usage thresholds or cohorts entering renewal windows.
Trigger when specific Snowflake tables receive inserts or updates, such as daily product usage rollups or nightly customer metric refreshes.
Run warehouse queries on a schedule and trigger workflows based on results, like weekly churn score recalculations or monthly QBR data prep.
Insert or update rows in Snowflake tables with data from Totango, logging CS activity alongside product and revenue data.
Run analytical queries against warehouse data to compute metrics, aggregate event streams, or identify customer segments for downstream workflows.
Generate Snowflake views that combine CS metrics from Totango with warehouse data for unified reporting and BI tool consumption.
Fire when a customer's health grade shifts to red, yellow, or green based on Totango's composite scoring model.
Trigger when automated campaigns finish, touchpoints are marked done, or lifecycle programs reach completion milestones.
React when Totango generates new CS tasks, whether manually created or auto-assigned through success rules and playbooks.
Write usage metrics, revenue data, or custom properties from Snowflake into Totango account profiles to enrich CS context.
Launch automated campaigns, onboarding sequences, or intervention workflows in Totango based on warehouse data signals and predictive models.
Generate CS tasks in Totango when Snowflake queries detect behavioral changes, contract milestones, or at-risk usage patterns.
Sync Snowflake and Totango in minutes with Redbird AI. Stop building custom pipelines to power customer success workflows from your data warehouse.