Connect Salesforce Marketing Cloud and
TikTok Ads with AI

Sync audiences, track cross-channel performance, and close the loop between TikTok campaigns and Marketing Cloud journeys. Stop manually exporting CSVs, reconciling spend data, and piecing together attribution across platforms.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Sync Marketing Cloud audience segments to TikTok Ads as custom audiences

Automatically push segmented audiences from Marketing Cloud to TikTok Ads for targeted video campaigns. Keep custom audiences in sync as subscribers enter or exit journeys, ensuring ad targeting reflects your latest segmentation without manual CSV uploads.

Pull TikTok ad performance into Marketing Cloud data extensions for attribution

Bring TikTok campaign metrics, spend, and conversion data into Marketing Cloud data extensions to build unified attribution models. Join ad performance with email engagement and journey data to understand the full customer path from video view to conversion.

Trigger TikTok campaigns when Marketing Cloud journeys reach specific milestones

Launch TikTok video campaigns automatically when Marketing Cloud journey metrics hit thresholds—like when email open rates drop or a segment reaches minimum size. Coordinate paid social and owned channel tactics without manual campaign setup in TikTok Ads Manager.

Enrich Marketing Cloud contacts with TikTok ad engagement data

Write TikTok video view, click, and engagement data back to individual contact records in Marketing Cloud. Use ad interaction signals to personalize email content, adjust journey paths, and suppress contacts who've already converted via TikTok.

Generate weekly reports comparing TikTok and email performance by segment

Automatically pull campaign data from both platforms, join by audience segment, and generate performance comparisons. Surface which segments respond better to TikTok video versus email nurture, informing channel allocation decisions without spreadsheet wrangling.

Suppress TikTok ad delivery to Marketing Cloud unsubscribers and purchase converters

Continuously sync unsubscribe status and purchase events from Marketing Cloud to TikTok as exclusion audiences. Prevent ad spend waste on customers who've opted out or already converted, keeping suppression lists current without weekly manual updates.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Salesforce Marketing Cloud and TikTok Ads with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands Marketing Cloud's data extension schemas, journey builder structures, and TikTok's audience format requirements—so you don't build brittle field mappings that break.

AI that speaks both Marketing Cloud and TikTok data models

Redbird natively understands Marketing Cloud's subscriber keys, data extension relationships, journey entry events, and contact attribute structures. It knows TikTok's custom audience file formats, conversion event schemas, campaign hierarchies, and pixel data structures. When you ask to sync an audience, Redbird maps subscriber attributes to TikTok's required fields, handles hashing for email and phone matching, and maintains audience membership as contacts move through journeys—no manual field mapping or CSV formatting.

Data extension schemas
Journey entry & exit events
TikTok audience file formats
Conversion event mapping
10×

faster than exporting Marketing Cloud segments and uploading CSVs to TikTok

No Data Designer data extension setup, no manual file exports, no TikTok Ads Manager uploads

Auto-generated reports

Redbird can pull from Salesforce Marketing Cloud and TikTok Ads simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Salesforce Marketing Cloud or TikTok Ads.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Salesforce Marketing Cloud into TikTok Ads, or from TikTok Ads back into Salesforce Marketing Cloud. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start from any event in Marketing Cloud or TikTok Ads—Redbird handles the coordination across platforms.

Salesforce Marketing Cloud
Triggers & Actions
Trigger

Contact enters or exits a journey

Trigger workflows when subscribers enter journey stages or exit based on decision splits.

Trigger

Data extension row added or updated

React to new records or field changes in any Marketing Cloud data extension.

Trigger

Email send, open, or click event recorded

Start automations based on email engagement activity tracked in Marketing Cloud.

Action

Add or update data extension records

Write new rows or update existing contact attributes in target data extensions.

Action

Trigger journey entry or inject contact into journey

Programmatically add contacts to running journeys based on external events.

Action

Update contact attribute groups or profile data

Modify subscriber profile attributes or segmentation fields in Marketing Cloud.

TikTok Ads
Triggers & Actions
Trigger

Campaign goes live or status changes

React when TikTok campaigns launch, pause, or complete to coordinate cross-channel activity.

Trigger

Conversion event or pixel fire recorded

Trigger workflows when TikTok tracks conversions via pixel or event API.

Trigger

Daily campaign performance threshold met

Start automations when spend, CPM, or conversion metrics cross defined levels.

Action

Create or update custom audience

Build new TikTok custom audiences or refresh membership based on Marketing Cloud data.

Action

Pause, activate, or adjust campaign budgets

Programmatically control campaign status and spending based on performance signals.

Action

Send conversion events via TikTok Events API

Post server-side conversion events to TikTok for attribution and optimization.

Salesforce Marketing Cloud
+
TikTok Ads

Ready to connect your stack?

Sync Salesforce Marketing Cloud and TikTok Ads automatically. Stop exporting segments and reconciling campaign data manually—let Redbird handle the coordination.

Get started → Book a demo