Connect Salesforce Commerce Cloud and
Shopify with AI

Redbird AI connects your enterprise commerce platform with your DTC storefront to sync product catalogs, inventory levels, and order data automatically. Stop manually exporting CSVs, reconciling stock counts across systems, or rebuilding product data when you expand to new channels.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Sync new Salesforce Commerce Cloud products to Shopify storefronts automatically

When you add products to your Salesforce Commerce Cloud catalog, Redbird creates matching Shopify products with mapped attributes, pricing, and variants. Maintains consistent product data across enterprise and DTC channels without duplicate data entry.

Update Salesforce Commerce Cloud inventory from real-time Shopify stock changes

Every time inventory moves in Shopify—from sales, returns, or adjustments—Redbird updates corresponding SKU quantities in Commerce Cloud. Prevents overselling and keeps your enterprise platform accurate for omnichannel fulfillment decisions.

Push Shopify order data into Salesforce Commerce Cloud for unified reporting

Redbird captures completed Shopify orders and writes them to Commerce Cloud with customer details, line items, and payment information. Gives you a single source of truth for revenue analytics across all your storefronts.

Alert merchandising teams when inventory diverges between platforms by threshold

Redbird monitors inventory levels across both systems and sends Slack alerts when discrepancies exceed your defined tolerance. Catches sync issues or manual errors before they impact customer experience or revenue.

Enrich Shopify products with Salesforce Commerce Cloud personalization and recommendation data

Redbird pulls AI-powered product affinity scores, trending status, and merchandising metadata from Commerce Cloud and maps them to Shopify product metafields. Enables your DTC storefront to leverage enterprise-grade personalization logic.

Generate daily cross-platform sales reports combining Commerce Cloud and Shopify revenue

Redbird extracts order data from both systems, reconciles SKUs and customer records, and produces consolidated revenue reports by product, region, and channel. Eliminates manual spreadsheet work and gives accurate omnichannel performance visibility.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Salesforce Commerce Cloud and Shopify with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands both Salesforce Commerce Cloud's catalog structure and merchandising layers, and Shopify's product variants, metafields, and multi-location inventory model—so syncs work right the first time.

AI that understands enterprise and DTC commerce schemas

Redbird maps Commerce Cloud product attributes, pricing books, and inventory lists to Shopify's product, variant, and location structures automatically. It handles the complexity of matching SKUs across different data models, converting attribute formats, and reconciling hierarchical catalogs with flat product lists. No need to write custom middleware or maintain brittle field mappings.

Product catalog mapping
Multi-location inventory sync
Order schema translation
Variant and option matching
10×

faster than building custom middleware to sync Salesforce Commerce Cloud and Shopify

No API wrapper development, no schema mapping code, no middleware maintenance

Auto-generated reports

Redbird can pull from Salesforce Commerce Cloud and Shopify simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Salesforce Commerce Cloud or Shopify.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Salesforce Commerce Cloud into Shopify, or from Shopify back into Salesforce Commerce Cloud. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any event in Salesforce Commerce Cloud or Shopify—product updates, inventory changes, order completion, or custom business logic.

Salesforce Commerce Cloud
Triggers & Actions
Trigger

Product created or updated

Fires when a product or SKU is added or modified in the Commerce Cloud catalog.

Trigger

Inventory level changed

Triggers when stock quantity changes for any product in any inventory list.

Trigger

Order placed or status updated

Fires when a new order is created or an existing order moves through fulfillment stages.

Action

Create or update product

Add a new product to the catalog or modify attributes, pricing, or availability of an existing SKU.

Action

Adjust inventory quantity

Set or increment stock levels for a product across inventory lists and locations.

Action

Update order status

Change the fulfillment or shipping status of an order in Commerce Cloud.

Shopify
Triggers & Actions
Trigger

Product created or updated

Fires when a product, variant, or metafield is added or changed in Shopify.

Trigger

Inventory level changed

Triggers when stock quantity changes at any location for any product variant.

Trigger

Order created or fulfilled

Fires when a new order is placed or an order is marked as fulfilled or shipped.

Action

Create or update product

Add a new product to your Shopify store or update variant details, pricing, or inventory policy.

Action

Set inventory quantity

Update stock levels for a product variant at a specific location or across all locations.

Action

Update order or add note

Change order tags, fulfillment status, or append notes for internal tracking and customer communication.

Salesforce Commerce Cloud
+
Shopify

Ready to connect your stack?

See how Redbird AI can sync Salesforce Commerce Cloud and Shopify automatically—no custom middleware or manual CSV exports required.

Get started → Book a demo