Redbird AI syncs your Outlook email with Shopify order data, customer records, and sales events. Stop manually forwarding order confirmations, copying customer details between systems, or building reports from exported CSVs.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
Automatically notify your sales or fulfillment team via Outlook when orders exceed a specific threshold. Include customer details, order contents, and shipping preferences in a formatted email so VIP orders get immediate attention.
Capture support conversations, product inquiries, and custom requests from Outlook and append them to the customer's Shopify profile. Your entire team sees communication history without switching between email and the admin panel.
When customers email custom orders, bulk requests, or quote inquiries to your sales inbox, automatically parse the email content and create draft orders in Shopify. Sales reps review and finalize instead of manually entering line items.
Automatically compile Shopify sales data, top products, and regional performance into formatted Outlook emails delivered to stakeholders every Monday. Replace manual reporting with consistent, on-time insights.
Track customer purchase patterns and send personalized Outlook notifications to account owners when specific customers reorder. Include order history, AOV trends, and suggested upsell opportunities in each alert.
Monitor how customers interact with your marketing emails in Outlook and automatically update Shopify customer tags for segmentation. Flag engaged subscribers, inactive customers, or promotion responders for targeted campaigns.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize Outlook and Shopify with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird understands Outlook's email metadata, contact schemas, and calendar structures alongside Shopify's order objects, customer attributes, and product hierarchies.
Redbird maps Outlook sender addresses to Shopify customer records, parses email content for product SKUs and quantities, and matches calendar events to order fulfillment timelines. The platform recognizes custom fields in both systems, handles Shopify metafields and tags, and works with Outlook shared mailboxes and distribution lists. You define workflows in plain language — Redbird translates them into reliable automations across your communication and commerce stack.
faster than exporting Shopify CSVs and manually emailing reports
Redbird can pull from Outlook and Shopify simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Outlook or Shopify.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from Outlook into Shopify, or from Shopify back into Outlook. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start automations from any email event in Outlook or order activity in Shopify, then execute actions across both platforms.
Trigger when emails arrive in designated Outlook folders like 'Orders' or 'Customer Support'.
Detect when emails arrive from customer domains, supplier addresses, or partner organizations.
Trigger when calendar events are created with customer email addresses or prospect contacts.
Send templated or dynamic emails from your Outlook account with order data, customer details, or report tables.
Schedule follow-up meetings, order review calls, or fulfillment deadlines in team calendars.
Create or update contact records with customer information synced from Shopify profiles.
Trigger when customers complete checkout, with access to order value, line items, and shipping details.
Detect when orders move to fulfilled, partially fulfilled, or shipped status in Shopify.
Trigger when new customers register accounts, including first-time purchasers and email subscribers.
Add or remove Shopify customer tags for segmentation based on email engagement or communication history.
Generate Shopify draft orders from email requests with parsed product SKUs, quantities, and customer details.
Append conversation summaries, special requests, or support interactions to customer timeline in Shopify.
Start automating between Outlook and Shopify today. Redbird AI connects your email workflows to your e-commerce operations without custom code or complex integrations.