Connect Nielsen Scarborough and
Salesforce Commerce Cloud with AI

Sync Nielsen Scarborough consumer research and audience data directly into Salesforce Commerce Cloud to power personalized merchandising, targeting, and product strategies. Stop manually exporting audience profiles and media consumption data into spreadsheets, then re-uploading them for segmentation and campaign planning.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Sync audience demographic segments into Commerce Cloud customer groups for personalized merchandising

Automatically create and update customer segments in Salesforce Commerce Cloud based on Nielsen Scarborough audience profiles and demographic clusters. Apply targeted promotions, product recommendations, and merchandising rules to segments that match specific media consumption and purchasing behavior patterns.

Enrich Commerce Cloud customer profiles with local market purchase behavior and media habits

Pull Nielsen Scarborough market-level data for consumer purchasing patterns, brand preferences, and media channel usage, then append it to existing customer records in Commerce Cloud. Enable merchandising and marketing teams to align product catalog strategies with verified local market behavior.

Trigger product catalog adjustments when Nielsen Scarborough updates category purchase trends by market

Monitor Nielsen Scarborough for shifts in category-level purchase behavior or emerging product trends in specific markets. Automatically flag product categories in Commerce Cloud for merchandising review or adjust promotional priority based on validated market demand data.

Send Commerce Cloud transaction data to validate Nielsen Scarborough audience targeting assumptions

Export anonymized purchase data, product category performance, and geographic sales patterns from Salesforce Commerce Cloud back to your analytics environment alongside Nielsen Scarborough audience data. Validate whether targeted segments align with actual purchasing behavior and refine media planning strategies.

Automate A/B test audience assignments using Nielsen Scarborough media consumption profiles

Use Nielsen Scarborough media channel preferences and consumption frequency data to assign Commerce Cloud visitors into test cohorts that reflect real-world media exposure patterns. Run merchandising and personalization experiments aligned with how different audience segments actually consume media and make purchase decisions.

Archive Commerce Cloud campaign performance alongside Nielsen Scarborough audience benchmarks for historical analysis

Capture promotion performance, conversion rates, and revenue metrics from Salesforce Commerce Cloud campaigns and store them with the corresponding Nielsen Scarborough audience profiles and market data used for targeting. Build a longitudinal dataset that connects audience research inputs to actual commerce outcomes across markets and time periods.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Nielsen Scarborough and Salesforce Commerce Cloud with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands both Nielsen Scarborough's audience measurement schemas and Salesforce Commerce Cloud's customer, catalog, and campaign structures — so you can connect consumer research to commerce execution without data engineering.

AI that reads audience profiles and commerce catalogs

Redbird's AI maps Nielsen Scarborough demographic segments, psychographic clusters, media quintiles, and DMA-level purchase behavior data to Salesforce Commerce Cloud customer groups, product categories, promotion rules, and personalization attributes. It understands how to translate market-level research aggregates into actionable customer segments and merchandising logic. No need to manually define field mappings between audience measurement taxonomies and commerce metadata — Redbird handles Nielsen's survey-weighted data structures and Commerce Cloud's B2C storefront schemas automatically.

Audience segment mapping
Market-level data normalization
Product category alignment
Customer group sync
10×

faster than exporting Nielsen CSVs and building Commerce Cloud customer segments manually

No custom ETL scripts or manual audience profile uploads required

Auto-generated reports

Redbird can pull from Nielsen Scarborough and Salesforce Commerce Cloud simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Nielsen Scarborough or Salesforce Commerce Cloud.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Nielsen Scarborough into Salesforce Commerce Cloud, or from Salesforce Commerce Cloud back into Nielsen Scarborough. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automation from any research update in Nielsen Scarborough or commerce event in Salesforce Commerce Cloud — Redbird handles the translation between audience data and storefront operations.

Nielsen Scarborough
Triggers & Actions
Trigger

New audience report published

Fires when Nielsen Scarborough releases updated audience measurement data for a market or demographic segment.

Trigger

Purchase behavior index changes

Triggers when category-level purchase propensity or brand preference scores shift beyond a defined threshold.

Trigger

Media consumption pattern updated

Activates when Nielsen Scarborough updates media channel reach, frequency, or quintile distributions for a target audience.

Action

Export audience segment definition

Retrieve demographic, psychographic, and behavioral criteria for a specific Nielsen Scarborough audience cluster.

Action

Pull market-level purchase data

Fetch category and brand purchase behavior metrics for a specified DMA or geographic market.

Action

Query media reach by demographic

Look up audience size, reach percentages, and media channel preferences for a given demographic or behavioral segment.

Salesforce Commerce Cloud
Triggers & Actions
Trigger

New customer account created

Fires when a new customer registers or completes their first purchase on the Commerce Cloud storefront.

Trigger

Product added to catalog

Triggers when a new SKU or product category is published to the Salesforce Commerce Cloud product catalog.

Trigger

Promotion performance threshold met

Activates when a campaign, promotion, or merchandising rule reaches a specified conversion, revenue, or engagement benchmark.

Action

Create or update customer segment

Build a new customer group in Commerce Cloud or modify segmentation rules based on external audience data.

Action

Apply merchandising rule to segment

Assign product recommendations, pricing rules, or promotional offers to a specific customer segment or shopper group.

Action

Log transaction data for analysis

Export purchase events, product performance, and customer behavior metrics for integration with external analytics or research platforms.

Nielsen Scarborough
+
Salesforce Commerce Cloud

Ready to connect your stack?

Stop copying audience data between Nielsen Scarborough and Salesforce Commerce Cloud. Let Redbird sync consumer insights, enrich customer profiles, and automate merchandising decisions across your research and commerce platforms.

Get started → Book a demo