Connect Marketo and
Salesforce Commerce Cloud with AI

Sync customer purchase behavior with marketing automation in real time. Stop manually exporting commerce data to update lead scores, building audience segments across disconnected systems, or chasing down order data to trigger nurture campaigns.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Update lead scores in Marketo based on Commerce Cloud purchase behavior

Automatically adjust lead scoring models when customers make purchases, abandon carts, or browse specific product categories. Ensure marketing qualification reflects actual buying signals, not just form fills and email clicks.

Create Commerce Cloud customer profiles from Marketo-qualified leads

When leads hit MQL status or specific lifecycle stages in Marketo, automatically provision customer accounts in Commerce Cloud with segmentation tags and personalization attributes. Enable commerce teams to target qualified prospects before first purchase.

Trigger Marketo nurture campaigns based on cart abandonment and browse behavior

Launch targeted email sequences when customers abandon carts, view high-value products, or exhibit specific shopping patterns. Connect commerce intent signals directly to marketing automation without CSV exports or middleware delays.

Enrich Marketo person records with lifetime value and purchase history from Commerce Cloud

Append order totals, product preferences, purchase frequency, and customer lifetime value to marketing records. Enable ABM and segmentation strategies based on actual revenue contribution, not just engagement metrics.

Sync Marketo email engagement data to Commerce Cloud for personalized merchandising

Push campaign opens, clicks, and content preferences from Marketo into Commerce Cloud customer profiles. Power AI-driven product recommendations and homepage personalization with unified behavioral data from both systems.

Alert marketing teams when high-value Commerce Cloud customers enter specific engagement stages

Notify account managers when customers with high LTV open nurture emails, download content, or show re-engagement signals in Marketo. Connect purchase history context to marketing touchpoints for coordinated outreach.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Marketo and Salesforce Commerce Cloud with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands Marketo's lead lifecycle architecture and scoring models alongside Commerce Cloud's customer profiles, order objects, and behavioral tracking — so your data flows intelligently between marketing automation and commerce.

AI that understands marketing automation and commerce data models

Redbird maps Marketo person records, program memberships, and custom fields to Commerce Cloud customer profiles, order histories, and product catalogs without custom code. The platform recognizes when a lead becomes a customer, how to translate engagement scores into commerce segments, and which purchase behaviors should update lifecycle stages. Define workflows in plain language and let AI handle the schema mapping between marketing automation and transactional commerce systems.

Lead lifecycle stages ↔ customer segments
Scoring models ↔ purchase behavior
Campaign membership ↔ shopper attributes
Form fills ↔ account creation events
10×

faster than building custom integrations between Marketo and Commerce Cloud APIs

No middleware platforms, custom API scripts, or manual CSV imports between marketing and commerce systems

Auto-generated reports

Redbird can pull from Marketo and Salesforce Commerce Cloud simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Marketo or Salesforce Commerce Cloud.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Marketo into Salesforce Commerce Cloud, or from Salesforce Commerce Cloud back into Marketo. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any event in Marketo or Salesforce Commerce Cloud — from lead status changes to order completions — and update both systems instantly.

Marketo
Triggers & Actions
Trigger

Lead reaches lifecycle stage

Trigger when a person moves to MQL, SQL, customer, or any custom lifecycle stage in Marketo.

Trigger

Lead score changes

Detect when behavioral or demographic scoring crosses thresholds or changes by specific amounts.

Trigger

Program membership changes

Fire when leads are added to nurture programs, change status, or complete program success criteria.

Action

Update person field values

Write commerce data like LTV, order count, or product preferences to standard or custom Marketo fields.

Action

Add to or remove from nurture program

Change program membership based on purchase behavior, cart activity, or commerce engagement signals.

Action

Adjust lead score

Increment or set behavioral and demographic scores based on Commerce Cloud purchase and browsing events.

Salesforce Commerce Cloud
Triggers & Actions
Trigger

Order placed or completed

Trigger when customers complete checkout and orders move to confirmed or processing status.

Trigger

Cart abandoned

Detect when shoppers add items to cart but don't complete purchase within a specified timeframe.

Trigger

Product viewed or category browsed

Fire when customers view specific products, categories, or spend time on particular site sections.

Action

Create or update customer profile

Provision new Commerce Cloud accounts or update existing profiles with Marketo segmentation and engagement data.

Action

Add customer to segment

Tag customers with marketing-driven segments for personalized merchandising, promotions, and recommendations.

Action

Apply promotion or coupon

Attach targeted promotional codes or pricing rules to customer accounts based on Marketo campaign activity.

Marketo
+
Salesforce Commerce Cloud

Ready to connect your stack?

Connect Marketo and Salesforce Commerce Cloud in minutes. Stop bridging the gap between marketing automation and commerce manually — let Redbird handle the data work so your team can focus on strategy.

Get started → Book a demo