Connect Magento and
Segment with AI

Redbird AI syncs customer behavior, order events, and product interactions from your Magento store directly into Segment's CDP. Stop manually mapping e-commerce events or building custom integrations to track customer journeys across your stack.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Stream Magento order events to Segment as standardized track calls

Automatically capture order placed, order completed, and refund events from Magento and route them to Segment as properly formatted track events. Redbird maps Magento's order attributes to Segment's e-commerce spec, ensuring downstream tools receive consistent data structures.

Send product catalog updates to Segment for cross-platform personalization

When products are added, updated, or marked out-of-stock in Magento, automatically push those changes to Segment as object events. Enable marketing tools to personalize campaigns based on real-time inventory and catalog data without manual exports.

Sync Magento customer registration and profile updates to Segment identify calls

Capture new customer registrations and profile changes from Magento and transform them into Segment identify events with unified trait formatting. Build complete customer profiles in your CDP that reflect the latest e-commerce account details.

Route cart abandonment events to trigger multi-channel recovery campaigns

Detect when customers add items to cart but don't complete checkout, then send structured abandonment events to Segment with product details, cart value, and customer context. Power automated email, SMS, and retargeting workflows across your marketing stack.

Enrich Magento orders with customer segment and lifetime value from Segment

Pull unified customer traits and computed LTV scores from Segment back into Magento to inform pricing rules, promotion eligibility, and customer service workflows. Give your e-commerce team access to behavioral data calculated across all touchpoints.

Generate reports on checkout funnel performance using Magento and Segment data

Combine Magento transaction data with Segment's cross-channel behavioral events to analyze where customers drop off in the purchase journey. Automatically refresh reports that show conversion rates, revenue attribution, and channel performance without SQL.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Magento and Segment with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands both Magento's complex order schemas and Segment's event spec, so your e-commerce data flows cleanly into your customer data platform without custom development.

AI that speaks Magento's order structure and Segment's tracking API

Redbird automatically maps Magento's nested order objects—line items, shipping addresses, payment methods, custom attributes—to Segment's e-commerce event properties. The AI understands how to flatten Magento's multi-store hierarchies into clean track and identify calls, handles currency conversions and tax calculations, and ensures product SKUs, categories, and variants align with Segment's object spec. No need to write transformation logic or maintain fragile API scripts.

Order event mapping
Product catalog sync
Customer profile unification
Multi-store normalization
10×

faster than building custom Magento-to-Segment event pipelines

No webhook handlers, middleware servers, or manual event schema mapping required

Auto-generated reports

Redbird can pull from Magento and Segment simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Magento or Segment.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Magento into Segment, or from Segment back into Magento. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any Magento order event or Segment audience change, then take action across your entire customer data stack.

Magento
Triggers & Actions
Trigger

Order placed

Triggers when a customer completes checkout and a new order is created in Magento.

Trigger

Order status changed

Triggers when an order moves to processing, shipped, delivered, or canceled status.

Trigger

Customer registered

Triggers when a new customer account is created in the Magento store.

Action

Update customer attributes

Write custom attributes or segment tags to a Magento customer profile.

Action

Apply price rule or coupon

Programmatically assign promotional discounts or coupons to specific customer accounts.

Action

Update inventory levels

Adjust product stock quantities or salable inventory across store views.

Segment
Triggers & Actions
Trigger

Track event received

Triggers when Segment captures a behavioral event like product viewed or email clicked.

Trigger

User added to audience

Triggers when a customer enters a computed Segment audience or cohort.

Trigger

Identify call updated

Triggers when customer traits are updated via Segment's identify method.

Action

Send track event

Push a custom behavioral event into Segment's tracking API with event properties.

Action

Update user traits

Write or update profile attributes on a Segment user via the identify call.

Action

Send object data

Sync product, order, or custom object data to Segment for use in downstream tools.

Magento
+
Segment

Ready to connect your stack?

Automate your Magento-to-Segment integration and stop building custom event pipelines. Redbird keeps your e-commerce data flowing into your CDP in real time.

Get started → Book a demo