Connect Klaviyo and
Salesforce Commerce Cloud with AI

Sync customer data, order history, and campaign performance between your e-commerce platform and marketing automation. Stop manually exporting Commerce Cloud segments for Klaviyo campaigns or reconciling revenue attribution across systems.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Sync Commerce Cloud orders to Klaviyo profiles for lifecycle segmentation

Automatically push order data, product purchases, and customer lifetime value from Salesforce Commerce Cloud into Klaviyo customer profiles. Enable precise segmentation by purchase history, AOV, and product affinity without manual CSV uploads.

Update Commerce Cloud customer records with Klaviyo engagement scores and preferences

Flow email engagement metrics, SMS opt-in status, and predicted customer lifetime value from Klaviyo back into Commerce Cloud customer profiles. Unify marketing engagement data with commerce records for personalized storefront experiences.

Build abandoned cart segments in Klaviyo from Commerce Cloud session data

Capture cart abandonment events and browse behavior from Salesforce Commerce Cloud and create targeted Klaviyo segments in real-time. Trigger recovery flows with specific product details and personalized incentives based on cart value and customer segment.

Report on email-driven revenue by matching Klaviyo attribution to Commerce Cloud orders

Cross-reference Klaviyo campaign IDs and UTM parameters with Commerce Cloud order sources to calculate true email and SMS revenue attribution. Automatically generate weekly revenue reports showing which flows and campaigns drive the highest AOV and conversion rates.

Sync Commerce Cloud product catalog updates to Klaviyo for dynamic content

Push product availability, pricing changes, and new SKU launches from Salesforce Commerce Cloud into Klaviyo's catalog. Keep back-in-stock alerts, product recommendation blocks, and promotional emails accurate without manual catalog syncs.

Alert merchandising teams when high-value Klaviyo segments show low Commerce Cloud conversion

Monitor engagement and purchase patterns across both systems to identify when email-engaged segments aren't converting on-site. Trigger Slack alerts when conversion rates drop below thresholds, enabling rapid merchandising or promotional adjustments.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Klaviyo and Salesforce Commerce Cloud with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird AI understands both Klaviyo's event-driven marketing data model and Salesforce Commerce Cloud's complex order, product, and customer schemas — no custom field mapping required.

AI that understands e-commerce and marketing data structures

Redbird automatically maps Commerce Cloud order line items, customer groups, and product attributes to Klaviyo's profile properties, custom events, and metric structures. Our AI handles nested product catalogs, multi-currency orders, promotion codes, and B2C/B2B customer hierarchies. Whether you're syncing order histories for RFM segmentation or flowing predicted LTV scores back to personalize storefront experiences, Redbird interprets both systems' data models without brittle point-to-point connectors.

Order & product catalog sync
Customer profile enrichment
Revenue attribution matching
Event-driven segmentation
10×

faster than building custom Commerce Cloud and Klaviyo API integrations

No middleware configuration, webhook debugging, or custom field mapping documentation required

Auto-generated reports

Redbird can pull from Klaviyo and Salesforce Commerce Cloud simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Klaviyo or Salesforce Commerce Cloud.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Klaviyo into Salesforce Commerce Cloud, or from Salesforce Commerce Cloud back into Klaviyo. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start workflows from any event in Klaviyo or Salesforce Commerce Cloud — from campaign sends to order placements to catalog updates.

Klaviyo
Triggers & Actions
Trigger

Campaign sent

Trigger when a Klaviyo email or SMS campaign is sent to a segment or list.

Trigger

Flow email delivered

Trigger when an automated flow message is successfully delivered to a customer.

Trigger

Profile property updated

Trigger when a customer profile field like predicted LTV or engagement score changes.

Action

Create or update profile

Add new customer profiles or update existing properties with commerce data.

Action

Track custom event

Send custom events like order placed, product viewed, or cart updated to trigger flows.

Action

Add to segment

Dynamically add customers to Klaviyo segments based on Commerce Cloud behavior.

Salesforce Commerce Cloud
Triggers & Actions
Trigger

Order placed

Trigger when a new order is completed in Salesforce Commerce Cloud.

Trigger

Cart abandoned

Trigger when a customer leaves items in their cart without completing checkout.

Trigger

Product back in stock

Trigger when inventory is replenished for previously out-of-stock items.

Action

Update customer record

Enrich Commerce Cloud customer profiles with email engagement and preference data.

Action

Create promotion code

Generate unique promo codes in Commerce Cloud for personalized Klaviyo campaigns.

Action

Sync product catalog

Update product attributes, pricing, and availability from Commerce Cloud to downstream systems.

Klaviyo
+
Salesforce Commerce Cloud

Ready to connect your stack?

Sync Klaviyo and Salesforce Commerce Cloud in minutes. Stop manually reconciling customer data, campaign attribution, and product catalogs across your marketing and e-commerce systems.

Get started → Book a demo