Redbird AI syncs customer data, deal context, and account information between your CRM and service management platform. Stop manually creating tickets from sales requests, copy-pasting account details into incidents, or chasing down customer context across systems.
Redbird gives your team ready-to-run workflows — just connect your accounts and go.
When a deal closes in HubSpot, automatically generate provisioning and onboarding tickets in ServiceNow with full account context, deal size, and custom requirements. Ensure IT and implementation teams have everything they need before kickoff.
Keep customer-facing teams informed by updating HubSpot company and contact records with active ServiceNow incident status, priority levels, and resolution timelines. Sales and success teams always know what's happening with their accounts.
When critical incidents are opened in ServiceNow for enterprise accounts, automatically notify the account owner in HubSpot and create follow-up tasks. Bridge the gap between service delivery and customer relationship management.
Pull recent deal activity, contact roles, contract details, and communication history from HubSpot into ServiceNow tickets. Give IT teams full customer context without leaving the service desk.
Monitor ServiceNow SLA violations and automatically generate follow-up tasks in HubSpot for customer success and account management teams. Proactively manage customer satisfaction before issues escalate.
Aggregate ServiceNow incident and request data by HubSpot account properties like deal size, industry, or customer tier. Surface which customer segments generate the most support load and inform product and service decisions.
No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.
Authorize HubSpot and ServiceNow with OAuth or API credentials. Redbird never stores your data — it just passes through.
Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.
Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.
Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.
Redbird understands both HubSpot's CRM object model and ServiceNow's CMDB and ticket structure — no middleware mapping required.
Redbird automatically maps HubSpot companies, contacts, and deals to ServiceNow CIs, incidents, and change requests. The platform understands deal stages, custom properties, pipeline associations, ticket assignment groups, SLA workflows, and CMDB relationships. When business context changes in either system, Redbird knows what to sync, when to alert, and how to route—without hardcoded field mapping.
faster than building custom HubSpot-ServiceNow integrations with middleware platforms
Redbird can pull from HubSpot and ServiceNow simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.
Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either HubSpot or ServiceNow.
SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.
Push data from HubSpot into ServiceNow, or from ServiceNow back into HubSpot. Resolve conflicts with configurable merge rules.
Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.
Start automation from any customer event in HubSpot or any service event in ServiceNow.
Trigger when deals move to closed-won, onboarding, or any custom stage.
Fire when account tier, contract value, or any custom field changes.
Trigger when a customer submits a support request or technical inquiry form.
Add new accounts or update existing company records with ServiceNow data.
Assign follow-up tasks to account managers based on service events.
Write incident counts, SLA status, or implementation progress back to deals.
Trigger when new IT incidents are opened or priority/status changes occur.
Fire when change requests move through approval workflows or deployment stages.
Trigger when incidents approach or exceed SLA thresholds for resolution.
Generate new tickets from HubSpot deals, contacts, or form submissions.
Sync customer account data into configuration items and asset records.
Append customer communication history or deal context to incident records.
Sync HubSpot and ServiceNow in minutes. Give your sales, success, and IT teams a unified view of every customer interaction and service request.