Connect Heap and
Outreach with AI

Sync product usage data from Heap directly into Outreach sequences and account records. Stop manually exporting behavioral cohorts or guessing which prospects are actually engaged. Let Redbird route interaction signals to the right sales sequences automatically.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Enroll high-intent users into targeted Outreach sequences based on product behavior

When Heap detects users completing key actions—pricing page views, feature adoption milestones, or trial activation steps—automatically add them to tailored Outreach sequences. Sales engages warm prospects at exactly the right moment based on actual product signals, not assumptions.

Remove prospects from sequences when they hit activation thresholds in Heap

Stop outbound outreach the moment users become activated customers. When Heap captures conversion events or deep product engagement, Redbird removes contacts from nurture sequences in Outreach automatically. Prevents awkward sales touches after someone's already onboarded.

Tag Outreach accounts with behavioral segments from Heap for better targeting

Push Heap segments—power users, at-risk accounts, feature adopters—directly into Outreach account and prospect records as custom fields. Reps see product engagement context without toggling between tools, and can filter sequences by actual usage patterns.

Alert sales when target accounts show drop-off or disengagement in Heap

When Heap identifies declining session frequency, feature abandonment, or funnel drop-off for accounts in active deals, trigger alerts in Outreach or update account fields. Reps can intervene with timely check-ins before churn risk escalates.

Sync Outreach email engagement back to Heap for closed-loop attribution analysis

Send email opens, clicks, and meeting bookings from Outreach into Heap as custom events. Analyze how sales touchpoints correlate with product behavior, build multi-touch attribution models, and understand the interplay between outbound and product-led growth.

Generate weekly reports on sequence performance segmented by Heap user cohorts

Combine Outreach sequence metrics with Heap behavioral cohorts to see which user segments respond best to which messaging. Redbird pulls data from both systems, analyzes response rates by product usage patterns, and delivers reports showing what actually drives conversions.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Heap and Outreach with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands Heap's auto-captured event schemas and Outreach's sequence, prospect, and account structures—so you can route behavioral signals to sales execution without custom dev work.

AI that maps product behavior to sales context automatically

Redbird parses Heap's event properties, user attributes, and segment definitions, then intelligently maps them to Outreach custom fields, account tags, and sequence enrollment criteria. The AI handles schema differences—converting interaction timestamps to engagement scores, mapping session patterns to prospect stages, and translating behavioral cohorts into actionable sales filters. No need to manually configure field mappings or write transformation logic for every segment you want to sync.

Event-to-sequence mapping
Behavioral segment sync
Custom field population
Engagement score calculation
10×

faster than exporting Heap segments to CSV and manually uploading to Outreach

No spreadsheet exports, no manual list imports, no stale behavioral data in your sequences

Auto-generated reports

Redbird can pull from Heap and Outreach simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Heap or Outreach.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Heap into Outreach, or from Outreach back into Heap. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any user interaction in Heap or any sales activity in Outreach—Redbird connects both systems in real time.

Heap
Triggers & Actions
Trigger

User completes conversion funnel

Fires when a user progresses through a defined funnel or reaches a conversion milestone in Heap.

Trigger

User enters behavioral segment

Triggers when a user qualifies for a Heap segment based on interaction patterns or event criteria.

Trigger

Session frequency drops below threshold

Detects when a user's session cadence decreases, signaling potential disengagement or churn risk.

Action

Create segment from event criteria

Automatically build new Heap segments based on specific event combinations or user properties.

Action

Update user properties with external data

Push enrichment data from Outreach or other sources back into Heap user profiles for deeper analysis.

Action

Tag events with sales context

Add custom event properties to Heap interactions based on Outreach sequence status or deal stage.

Outreach
Triggers & Actions
Trigger

Prospect replies to sequence email

Fires when a prospect responds to any email in an active Outreach sequence.

Trigger

Meeting booked with target account

Triggers when a prospect schedules a meeting through Outreach or manual rep activity.

Trigger

Prospect moves to new stage

Detects when a prospect or opportunity progresses to a different pipeline stage in Outreach.

Action

Add prospect to sequence

Enroll contacts into specific Outreach sequences based on Heap behavioral triggers or other conditions.

Action

Update account custom fields

Populate Outreach account records with product usage metrics, engagement scores, or segment tags from Heap.

Action

Remove prospect from active sequences

Automatically unenroll contacts from outbound sequences when they convert, activate, or meet exit criteria.

Heap
+
Outreach

Ready to connect your stack?

Sync Heap product behavior into Outreach sequences automatically. Stop manual exports and route usage signals to sales in real time with Redbird AI.

Get started → Book a demo