Connect Heap and
Mailchimp with AI

Sync product behavior from Heap directly into Mailchimp segments and campaigns. Stop exporting CSVs, manually tagging subscribers, or rebuilding audiences every time you want to target based on what users actually do in your product.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Auto-segment Mailchimp audiences based on in-product conversion events captured in Heap

When users complete key actions in your product—like finishing onboarding, using a feature for the first time, or hitting usage milestones—Heap captures it automatically. Redbird syncs those behavioral signals to Mailchimp as tags or custom fields, updating audience segments in real-time without exports or manual list management.

Trigger re-engagement campaigns when Heap detects drop-off in critical product flows

Identify users who abandoned checkout, stopped mid-onboarding, or haven't returned in 14 days based on Heap interaction data. Automatically add them to targeted Mailchimp drip sequences designed to recover engagement, with behavioral context passed as merge fields for personalization.

Enrich Heap user profiles with Mailchimp campaign engagement and email response data

Bring email opens, clicks, and campaign interactions from Mailchimp back into Heap as custom user properties. Analyze how email engagement correlates with product behavior, build cohorts that combine email and product signals, and close the loop on cross-channel attribution.

Sync high-intent user segments from Heap to Mailchimp for product-led nurture campaigns

When users exhibit high-intent behaviors—like viewing pricing pages multiple times, using advanced features, or hitting free plan limits—automatically sync them to dedicated Mailchimp segments. Trigger upsell sequences, feature announcements, or sales-assist emails based on actual product engagement, not guesswork.

Send weekly engagement summaries from Heap to Mailchimp as dynamic content blocks

Aggregate user-level product activity from Heap—sessions, features used, milestones reached—and push personalized usage summaries into Mailchimp as merge tags. Use this data to power individualized email content showing users their own stats, encouraging deeper engagement through personalized reporting.

Capture Mailchimp unsubscribes and preference changes as behavioral events in Heap

When subscribers opt out, update preferences, or change communication settings in Mailchimp, log those events in Heap as custom behavioral data. Analyze how email fatigue correlates with product usage patterns, identify segments at risk of churn, and refine your messaging strategy with complete behavioral context.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Heap and Mailchimp with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands Heap's auto-captured event schemas and user properties alongside Mailchimp's audience structure, tags, merge fields, and campaign triggers—so you can automate behavioral segmentation without engineering resources.

AI that maps product behavior to email audiences automatically

Redbird's AI parses Heap's event properties, session metadata, and user attributes to match them intelligently to Mailchimp's subscriber fields, tags, and segment conditions. Whether you're syncing funnel completion events, usage frequency metrics, or feature adoption signals, Redbird handles schema translation, field mapping, and data formatting without custom code. It understands when to update tags, when to set merge fields, and when to trigger automations—adapting to how both systems structure behavioral and subscriber data.

Auto-map Heap events to Mailchimp tags
Sync user properties as merge fields
Translate segments across platforms
Handle timestamp and formatting conversions
10×

faster audience builds than CSV exports and manual tag updates

No data warehouse staging tables, transformation scripts, or reverse ETL pipelines required

Auto-generated reports

Redbird can pull from Heap and Mailchimp simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Heap or Mailchimp.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Heap into Mailchimp, or from Mailchimp back into Heap. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any user interaction in Heap or subscriber activity in Mailchimp—Redbird handles the rest.

Heap
Triggers & Actions
Trigger

User completes event or event sequence

Trigger when specific interactions occur, like button clicks, page views, or multi-step flows captured automatically by Heap.

Trigger

User enters or exits behavioral segment

Fire when users meet segment criteria based on interaction patterns, usage frequency, or retroactively-defined behaviors.

Trigger

Session count or engagement threshold reached

Activate workflows when users hit usage milestones like 10 sessions, first feature use, or 30 days of activity.

Action

Create or update custom user property

Write behavioral flags, scores, or metadata back to Heap user profiles for segmentation and analysis.

Action

Add user to Heap segment

Programmatically assign users to segments based on external data or cross-platform signals from Mailchimp.

Action

Log custom event with properties

Record email engagement, campaign responses, or external triggers as events in Heap for unified analytics.

Mailchimp
Triggers & Actions
Trigger

Subscriber added to audience or segment

Trigger when new subscribers join lists or when existing contacts meet segment conditions through tags or field updates.

Trigger

Campaign sent, opened, or clicked

Fire workflows based on email engagement actions like opens, link clicks, or campaign delivery events.

Trigger

Subscriber updates preferences or unsubscribes

Activate when contacts change communication settings, opt out, or modify their subscription preferences.

Action

Add or update subscriber with merge fields

Create new contacts or update existing subscribers with behavioral data, usage stats, or product engagement signals from Heap.

Action

Add or remove tags from subscriber

Apply behavioral tags based on product activity, segment membership, or interaction patterns captured in Heap.

Action

Add subscriber to automation workflow

Enroll users in drip sequences, nurture campaigns, or re-engagement automations triggered by product behavior.

Heap
+
Mailchimp

Ready to connect your stack?

Stop manually syncing product behavior to email campaigns. Redbird connects Heap and Mailchimp so your audiences stay current with what users actually do in your product.

Get started → Book a demo