Connect Forsta and
Heap with AI

Redbird AI links your research platform to your behavioral analytics stack. Stop manually exporting survey respondents to match with product usage, or copying Heap segments into research panels. Automate the entire loop between stated and observed behavior.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Enrich survey responses with behavioral interaction data from Heap automatically

When a Forsta survey completes, Redbird identifies the respondent in Heap and appends their recent behavioral data—sessions, feature usage, conversion events—directly to the survey record. Research teams see what users said alongside what they actually did, without manual data merges.

Sync Heap user segments into Forsta panel lists for targeted research

Automatically push Heap behavioral segments—power users, drop-off cohorts, feature adopters—into Forsta as panel audiences. Researchers can launch targeted surveys to specific behavior groups without CSV exports or manual list management.

Append survey NPS and satisfaction scores to Heap user profiles

When Forsta captures NPS, CSAT, or custom satisfaction metrics, Redbird writes those scores to corresponding Heap user profiles. Product teams can segment and analyze behavior by sentiment without toggling between platforms.

Trigger follow-up surveys based on Heap friction events and drop-off

When Heap detects a user abandoning a key flow or hitting an error state, Redbird automatically sends a targeted Forsta survey to that user. Capture qualitative context on friction points immediately, while the experience is fresh.

Build Heap behavioral reports enriched with Forsta research classifications and tags

Redbird appends Forsta metadata—respondent segments, demographic tags, custom classifications—to Heap event streams. Analyze product behavior through the lens of research-defined cohorts without custom instrumentation or schema changes.

Alert research teams when high-value Heap segments meet survey eligibility criteria

Monitor Heap for users matching research recruitment profiles—usage thresholds, feature combinations, engagement levels—and notify Forsta teams when new eligible participants emerge. Automate panel recruitment from live product behavior.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Forsta and Heap with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands Forsta's survey schemas, response structures, and panel hierarchies alongside Heap's auto-captured event streams, user properties, and retroactive segmentation model.

AI that reads survey instruments and behavioral event schemas

Redbird maps Forsta question variables, response codes, and metadata fields to Heap user properties, custom events, and session attributes without hardcoded transformations. It recognizes survey logic structures, quota groups, and panel IDs, then intelligently matches them to Heap's auto-captured interaction data, user identities, and behavioral segments. When schemas evolve—new questions, revised event taxonomies—Redbird adapts the integration automatically.

Survey response variables
Heap event properties
Panel and segment matching
User identity resolution
10×

faster than exporting CSVs and writing custom ETL for survey-behavior joins

No data engineering pipelines, manual ID matching, or one-off export scripts required

Auto-generated reports

Redbird can pull from Forsta and Heap simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Forsta or Heap.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Forsta into Heap, or from Heap back into Forsta. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any survey event in Forsta or any user behavior in Heap—Redbird handles the orchestration.

Forsta
Triggers & Actions
Trigger

Survey response completed

Fires when a respondent finishes a Forsta survey or study instrument.

Trigger

Panel member added or updated

Triggers when a new panelist is recruited or existing profile data changes.

Trigger

Research project launched

Fires when a new quantitative or qualitative study goes live in Forsta.

Action

Create or update panel record

Add new respondents to Forsta panels or update existing profiles with enriched data.

Action

Send targeted survey invitation

Trigger survey sends to specific individuals or segments based on external criteria.

Action

Append custom variables to responses

Write additional metadata or behavioral attributes to existing survey response records.

Heap
Triggers & Actions
Trigger

User enters or exits segment

Fires when a user's behavior qualifies them for or removes them from a Heap segment.

Trigger

Conversion event completed

Triggers when a user completes a defined funnel step or conversion goal.

Trigger

Session exceeds interaction threshold

Fires when a user session reaches a specific event count or engagement level.

Action

Add user property

Write custom attributes to Heap user profiles from external data sources.

Action

Track custom event

Send a custom event to Heap to supplement auto-captured interactions with external signals.

Action

Update segment definition

Modify Heap segment criteria programmatically based on external business logic.

Forsta
+
Heap

Ready to connect your stack?

Sync Forsta survey data with Heap behavioral analytics automatically. Close the loop between what users say and what they do—without manual exports or custom pipelines.

Get started → Book a demo