Connect Confluence and
Salesforce Commerce Cloud with AI

Sync product documentation, technical specs, and commerce insights between your team wiki and e-commerce platform. Stop manually copying catalog updates into Confluence or chasing down release notes for storefront changes.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Auto-generate product documentation pages from Commerce Cloud catalog launches

When new products or categories go live in Salesforce Commerce Cloud, Redbird automatically creates structured Confluence pages with product details, pricing rules, and merchandising strategy. Commerce teams get instant documentation without manual wiki updates.

Sync technical release notes from Confluence to Commerce Cloud page metadata

When engineering publishes storefront feature updates or API changes in Confluence, Redbird extracts key details and updates relevant Commerce Cloud product or category metadata. Ensures commerce data reflects the latest technical capabilities without duplicate documentation.

Generate weekly commerce performance reports in Confluence from storefront analytics

Redbird pulls order volume, conversion metrics, and promotion performance from Salesforce Commerce Cloud and builds formatted Confluence pages with charts and insights. Stakeholders access weekly commerce reviews in the team wiki without exporting data manually.

Alert teams in Confluence when critical Commerce Cloud workflows fail or spike

When order processing errors exceed thresholds or checkout abandonment spikes in Commerce Cloud, Redbird creates or updates incident pages in Confluence with context and timestamps. Engineering and commerce ops get centralized incident tracking without switching tools.

Archive promotion and pricing strategy specs alongside Commerce Cloud campaign records

After major sales events or promotional campaigns end in Commerce Cloud, Redbird links the campaign data to corresponding strategy documents in Confluence. Teams build institutional knowledge of what merchandising tactics worked without scattered documentation.

Update Commerce Cloud product attributes from approved Confluence specification pages

When product managers mark technical specs or attribute changes as approved in Confluence, Redbird extracts structured product data and updates corresponding SKUs or variants in Commerce Cloud. Reduces manual catalog management and spec-to-storefront errors.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Confluence and Salesforce Commerce Cloud with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands Confluence's page structures, macros, and metadata alongside Commerce Cloud's product catalogs, order objects, and merchandising hierarchies — no manual field mapping required.

AI that speaks both wiki markup and commerce schemas

Redbird's AI natively parses Confluence page templates, inline tables, and Jira macros while simultaneously understanding Commerce Cloud's product variations, pricing books, and inventory attributes. It automatically maps product SKUs to documentation pages, links promotion IDs to strategy specs, and extracts structured commerce data from free-text wiki content. When you sync systems, Redbird preserves formatting, handles nested product hierarchies, and updates the right pages without breaking links or version history.

Product catalog schemas
Confluence page templates
Order and promotion objects
Wiki metadata & labels
10×

faster than exporting Commerce Cloud reports to spreadsheets and copying into Confluence pages

No CSV downloads, manual table formatting, or stale documentation snapshots

Auto-generated reports

Redbird can pull from Confluence and Salesforce Commerce Cloud simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Confluence or Salesforce Commerce Cloud.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Confluence into Salesforce Commerce Cloud, or from Salesforce Commerce Cloud back into Confluence. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any event in Confluence or Salesforce Commerce Cloud — from page updates to product launches.

Confluence
Triggers & Actions
Trigger

Page published or updated

Fires when a Confluence page is created, edited, or moved to a new space.

Trigger

Label added to page

Triggers when specific labels like 'approved' or 'release-notes' are applied to documentation.

Trigger

Comment added

Fires when team members add comments to Confluence pages or inline content.

Action

Create or update page

Generates new Confluence pages or updates existing ones with structured content and metadata.

Action

Add label or metadata

Applies labels, properties, or custom metadata to Confluence pages for organization and filtering.

Action

Post comment

Adds inline or page-level comments to notify teams or provide context on documentation changes.

Salesforce Commerce Cloud
Triggers & Actions
Trigger

Product created or updated

Fires when products, variants, or SKUs are added or modified in the Commerce Cloud catalog.

Trigger

Order placed or status changed

Triggers when new orders are created or move through fulfillment stages like shipped or cancelled.

Trigger

Promotion or campaign launched

Fires when merchandising campaigns, pricing rules, or promotions go live or are scheduled.

Action

Update product attributes

Modifies product descriptions, categories, custom attributes, or metadata in the Commerce Cloud catalog.

Action

Create or update promotion

Configures pricing rules, discount campaigns, or merchandising slots based on approved strategies.

Action

Log custom event or note

Adds custom notes or events to Commerce Cloud records for audit trails and operational context.

Confluence
+
Salesforce Commerce Cloud

Ready to connect your stack?

Sync Confluence and Salesforce Commerce Cloud in minutes. Stop duplicating product docs and commerce insights across systems — let Redbird handle the automation.

Get started → Book a demo