Connect Charles River and
FullStory with AI

Sync Charles River investment management data with FullStory behavioral analytics to understand how clients interact with portfolio platforms. Stop manually correlating trading activity with UX friction, and start automating insights from order flow to digital experience.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Track client portal UX friction against portfolio activity and trading volume

Automatically enrich FullStory session data with Charles River account identifiers, portfolio values, and recent trade activity. Surface which high-value clients experience rage clicks or checkout abandonment when placing orders, and quantify UX impact on assets under management.

Alert portfolio managers when compliance errors correlate with specific UI workflows

Monitor FullStory session recordings for clients who trigger pre-trade compliance violations in Charles River. Identify if specific UI patterns or navigation flows lead to regulatory breaches, and route findings to product teams for remediation.

Analyze order abandonment by correlating session heatmaps with Charles River trade submissions

Connect incomplete FullStory sessions to abandoned orders in Charles River's OMS. Track where users drop off in the order workflow, measure scroll depth and interaction patterns, then quantify revenue impact of UX bottlenecks in the trading interface.

Sync portfolio performance events to FullStory for client experience segmentation

Push Charles River portfolio rebalancing events, significant drawdowns, or allocation changes into FullStory as custom attributes. Segment session replays by portfolio performance to understand how market volatility affects client platform usage and engagement.

Capture user interactions during live trading sessions for post-trade analysis

Archive FullStory session recordings and behavioral data for clients executing large block trades through Charles River. Link complete interaction histories to trade IDs for compliance review, dispute resolution, and workflow optimization.

Automate UX issue escalation when institutional clients experience order management errors

When Charles River logs failed trade submissions or order rejections, automatically pull corresponding FullStory session replays. Route complete context—error codes, session video, click paths—to support teams to diagnose whether issues stem from system logic or UI confusion.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Charles River and FullStory with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands both Charles River's investment operations schemas and FullStory's behavioral event structures, so you can connect trading workflows with digital experience intelligence.

AI that reads order management systems and session analytics

Redbird parses Charles River order IDs, account hierarchies, compliance flags, trade execution timestamps, and portfolio identifiers—then maps them to FullStory user sessions, custom events, funnel steps, and behavioral segments. The platform recognizes when a compliance violation corresponds to a specific click pattern, or when a high-value portfolio holder encounters scroll depth issues during order entry. No custom field mapping or rigid API integrations required.

Order and trade event mapping
Session replay enrichment
Compliance flag correlation
Portfolio-to-user attribution
10×

faster than correlating OMS data with UX analytics using manual CSV exports and session ID matching

No data warehouse staging, custom ETL scripts, or session tagging SDKs required

Auto-generated reports

Redbird can pull from Charles River and FullStory simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Charles River or FullStory.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Charles River into FullStory, or from FullStory back into Charles River. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start workflows from any order event in Charles River or any behavioral signal in FullStory—Redbird connects both systems in real time.

Charles River
Triggers & Actions
Trigger

Order submitted

Fires when a new buy or sell order is placed in the Charles River OMS.

Trigger

Compliance violation flagged

Triggers when pre-trade or post-trade compliance checks fail for an order or account.

Trigger

Portfolio rebalance completed

Fires when portfolio allocation changes are executed and confirmed in Charles River.

Action

Create custom event attribute

Push trade IDs, account values, or compliance status into FullStory as user-level or session-level properties.

Action

Tag session with portfolio metadata

Enrich FullStory sessions with Charles River account identifiers, asset class, or AUM segments.

Action

Update user segment

Add or remove users from FullStory behavioral segments based on trading activity or portfolio milestones.

FullStory
Triggers & Actions
Trigger

Rage click detected

Fires when a user repeatedly clicks on an unresponsive element in the trading or portfolio interface.

Trigger

Funnel step abandoned

Triggers when a user exits a defined conversion flow, such as order entry or document upload, without completing.

Trigger

Error click occurred

Fires when FullStory detects a user clicking an element that generates a JavaScript or form validation error.

Action

Retrieve session replay URL

Pull the direct link to a FullStory session recording for a specific user or time range.

Action

Export behavioral event data

Send click paths, scroll depth, form interactions, or heatmap data to Charles River or downstream reporting systems.

Action

Create annotation on session

Add notes or tags to FullStory sessions marking them for compliance review or trade-related investigation.

Charles River
+
FullStory

Ready to connect your stack?

Sync Charles River with FullStory to bridge investment operations and digital experience intelligence. Redbird automates the data work so your teams can focus on optimizing client workflows and reducing UX friction in trading platforms.

Get started → Book a demo