Connect Braze and
Magento with AI

Sync customer data, order history, and behavioral events between your e-commerce platform and engagement tools automatically. Stop manually exporting CSVs, reconciling customer attributes, or building custom ETL pipelines to keep your lifecycle campaigns personalized and up-to-date.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Sync Magento customer profiles and order history to Braze segments

Automatically flow customer attributes, purchase history, lifetime value, and order details from Magento into Braze user profiles. Keep segmentation criteria current without manual exports, enabling marketing to trigger campaigns based on real-time e-commerce behavior and RFM scoring.

Trigger Braze campaigns from Magento cart abandonment and checkout events

Send Magento cart and checkout events to Braze as custom events to power abandoned cart, browse abandonment, and post-purchase lifecycle flows. Enable marketers to orchestrate personalized recovery campaigns with product details, inventory status, and dynamic pricing without engineering dependencies.

Enrich Magento customer records with Braze engagement and campaign data

Push Braze email engagement metrics, campaign response data, and channel preferences back into Magento customer attributes. Allow merchandising and support teams to see communication history, segment responsiveness, and preferred channels directly in the e-commerce platform for contextualized service.

Update Magento inventory alerts based on Braze campaign performance and demand signals

Monitor Braze campaign engagement and click patterns for specific products, then flag high-interest SKUs in Magento for inventory prioritization. Connect marketing response rates to merchandising decisions, ensuring promoted products remain in stock and fulfillment teams anticipate demand spikes from campaigns.

Generate unified customer LTV and engagement reports across Braze and Magento

Combine Magento transaction data with Braze engagement metrics to build comprehensive customer health dashboards. Automatically calculate attributed revenue by campaign, cohort retention by message frequency, and channel preference by product category—eliminating manual data pulls and spreadsheet reconciliation.

Sync Magento subscription and membership status to Braze for tier-based messaging

Flow Magento customer group assignments, membership tiers, and subscription statuses into Braze as user attributes for segmentation. Enable marketing to automatically personalize messaging, offers, and content based on VIP status, subscription renewal dates, or loyalty program standing without custom development.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Braze and Magento with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands both Magento's complex customer and catalog schemas and Braze's event and user attribute structure—mapping e-commerce entities to engagement profiles intelligently.

AI that understands e-commerce and lifecycle marketing data models

Redbird natively interprets Magento's customer entities, order line items, product attributes, and store views alongside Braze's user profiles, custom events, and Canvas entry criteria. The platform automatically handles attribute mapping between Magento customer fields and Braze user properties, translates order data into behavioral events, and structures product catalog data for dynamic content blocks. No need to manually define field mappings or write transformation logic for nested order items, address arrays, or custom attribute sets.

Customer profile unification
Order-to-event transformation
Product catalog sync
Custom attribute mapping
10×

Faster than building custom middleware between Magento APIs and Braze REST endpoints

No custom API integration development, webhook handlers, or data transformation scripts required

Auto-generated reports

Redbird can pull from Braze and Magento simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Braze or Magento.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Braze into Magento, or from Magento back into Braze. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any customer event in Magento or campaign action in Braze—no custom code required.

Braze
Triggers & Actions
Trigger

Campaign sent

Trigger when a Braze campaign or Canvas step sends to a user segment.

Trigger

User engages with message

Detect when a user opens an email, clicks a push notification, or interacts with in-app content.

Trigger

Conversion event tracked

Fire when Braze logs a purchase or custom conversion event attributed to a campaign.

Action

Update user attributes

Push new or modified customer properties into Braze user profiles for segmentation.

Action

Track custom event

Send behavioral events from external systems to Braze as custom events with properties.

Action

Add user to segment

Programmatically assign users to Braze segments based on external data or behavior.

Magento
Triggers & Actions
Trigger

Order placed

Trigger when a customer completes checkout and a new order is created in Magento.

Trigger

Cart abandoned

Detect when a customer adds items to cart but doesn't complete purchase within a defined timeframe.

Trigger

Customer account created

Fire when a new customer registers or creates an account in Magento.

Action

Update customer attributes

Modify customer profile fields, group assignments, or custom attributes in Magento.

Action

Create or update product

Add new products or update existing catalog items, pricing, or inventory levels.

Action

Apply coupon or promotion

Programmatically assign coupon codes or apply promotional rules to customer accounts.

Braze
+
Magento

Ready to connect your stack?

See how Redbird syncs Magento and Braze automatically—mapping customer data, behavioral events, and order history without custom middleware or ongoing engineering maintenance.

Get started → Book a demo