Connect Azure Synapse and
Salesforce Commerce Cloud with AI

Automate the flow of commerce data into your enterprise data warehouse and push enriched analytics back to your storefront. Stop manually exporting order files, stitching customer behavior data, or building custom ETL pipelines to understand what's driving revenue.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Sync Commerce Cloud orders and transactions into Synapse data lake

Automatically pull order data, line items, and transaction details from Salesforce Commerce Cloud into Azure Synapse tables. Keep your data warehouse in sync with real-time commerce activity without custom API scripts or batch uploads.

Enrich Commerce Cloud customer profiles with Synapse behavioral and attribution data

Push calculated customer lifetime value, product affinity scores, and channel attribution from Synapse into Commerce Cloud customer records. Enable merchandising and personalization teams to act on warehouse-level insights without leaving the storefront platform.

Generate daily revenue reports combining Commerce Cloud and cross-channel data

Query Azure Synapse to combine Commerce Cloud sales with CRM pipeline, ad spend, and support data, then deliver formatted reports to stakeholders. Automate the daily or weekly revenue reconciliation process that normally requires SQL analysts and manual spreadsheet work.

Alert merchandising when Synapse detects inventory or conversion anomalies

Monitor Azure Synapse analytical tables for unusual patterns in Commerce Cloud conversion rates, cart abandonment, or product performance. Trigger notifications to merchandising and operations teams when Synapse models detect actionable trends before they impact revenue.

Archive Commerce Cloud historical data to Synapse for long-term analytics

Automatically move aged order history, session logs, and product catalog versions from Commerce Cloud into Azure Synapse data lake storage. Maintain complete commerce history for regulatory compliance and trend analysis without bloating your storefront database.

Update Commerce Cloud product recommendations using Synapse ML model outputs

Run machine learning models in Azure Synapse on cross-channel customer behavior, then push product recommendation scores and next-best-offer suggestions into Commerce Cloud. Replace generic merchandising rules with data-driven personalization based on your full analytical dataset.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Azure Synapse and Salesforce Commerce Cloud with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird AI understands both Azure Synapse's analytical schemas and Salesforce Commerce Cloud's commerce entities, so you can automate data flows without writing custom integration code.

AI that understands enterprise data warehouses and commerce platforms

Redbird reads Azure Synapse table structures, Spark notebooks, and SQL views alongside Commerce Cloud's product catalogs, order objects, and customer profiles. It maps order line items to dimensional tables, reconciles customer identifiers across systems, and handles Commerce Cloud's nested JSON structures when loading into Synapse fact tables. The AI knows when to denormalize storefront data for analytical queries and how to structure Synapse outputs for Commerce Cloud's API constraints.

Order and transaction schema mapping
Customer identity resolution
Product catalog synchronization
Nested JSON to relational transformation
10×

faster than building custom Azure Data Factory pipelines with Commerce Cloud API connectors

No need to write OAuth flows, handle API pagination, manage incremental sync state, or maintain separate transformation scripts for each commerce entity type

Auto-generated reports

Redbird can pull from Azure Synapse and Salesforce Commerce Cloud simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Azure Synapse or Salesforce Commerce Cloud.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Azure Synapse into Salesforce Commerce Cloud, or from Salesforce Commerce Cloud back into Azure Synapse. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from analytical events in Azure Synapse or commerce activity in Salesforce Commerce Cloud—Redbird handles the rest.

Azure Synapse
Triggers & Actions
Trigger

Synapse SQL pool query completes

Trigger workflows when scheduled analytical queries finish running in dedicated or serverless SQL pools.

Trigger

New data lands in Synapse data lake storage

Detect when files or partitions are written to Azure Data Lake Storage linked to your Synapse workspace.

Trigger

Synapse pipeline execution finishes

Start automation when an Azure Synapse pipeline completes its ETL or integration workflow.

Action

Write rows to Synapse SQL table

Insert or upsert commerce data into dedicated SQL pool tables or external tables in the data lake.

Action

Run Synapse SQL query or stored procedure

Execute analytical queries, aggregations, or stored procedures against Synapse data warehouse tables.

Action

Trigger Synapse pipeline execution

Start an Azure Synapse integration pipeline to process commerce data or refresh analytical datasets.

Salesforce Commerce Cloud
Triggers & Actions
Trigger

New order placed in Commerce Cloud

Trigger when a customer completes checkout and a new order is created in the storefront.

Trigger

Product catalog updated

Detect when products are added, modified, or removed from the Commerce Cloud catalog.

Trigger

Customer profile created or updated

Start workflows when new customers register or existing customer records are modified in Commerce Cloud.

Action

Update customer profile attributes

Write enriched data from Synapse analytics into Commerce Cloud customer records for personalization.

Action

Create or update product recommendations

Push ML-driven product affinity scores or recommendation sets into Commerce Cloud for merchandising.

Action

Update pricing or promotion rules

Modify Commerce Cloud pricing, discounts, or promotion eligibility based on Synapse analytical outputs.

Azure Synapse
+
Salesforce Commerce Cloud

Ready to connect your stack?

Sync Azure Synapse with Salesforce Commerce Cloud in minutes. Stop building custom pipelines and start automating commerce analytics across your enterprise data platform.

Get started → Book a demo