Connect Salesforce and
Sprout Social with AI

Sync social engagement data directly into your CRM, track campaign attribution automatically, and stop manually reconciling social leads with sales activity. Redbird AI connects Salesforce and Sprout Social so your revenue and marketing teams work from the same data.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Create Salesforce leads from high-engagement social profiles automatically

When prospects engage repeatedly with your social content in Sprout Social, Redbird creates or updates lead records in Salesforce with engagement history, social handles, and campaign source. Sales teams see which social campaigns drove inbound interest without manual data entry.

Enrich Salesforce accounts with social follower and engagement metrics

Automatically append social presence data—follower counts, engagement rates, and recent activity—from Sprout Social into corresponding Salesforce account records. Account executives and marketing ops get a complete view of customer social footprint alongside CRM data.

Alert marketing when high-value opportunities engage on social channels

When Salesforce opportunities above a certain value or stage interact with your brand on social (tracked in Sprout Social), trigger notifications to marketing and sales teams. Enables coordinated, high-touch engagement with strategic accounts in real time.

Sync closed-won deals back to Sprout Social for campaign attribution reporting

When opportunities close in Salesforce, push deal value and customer metadata to Sprout Social as custom tags or notes tied to originating campaigns. Marketing teams can prove social ROI and attribute revenue to specific content and campaigns.

Generate weekly executive reports combining social performance and pipeline impact

Pull engagement metrics from Sprout Social and pipeline data from Salesforce into unified reports showing which social campaigns drive qualified leads and revenue. Leadership sees marketing performance tied directly to business outcomes, not just vanity metrics.

Update Salesforce campaign members when contacts engage with branded social content

Automatically add contacts to Salesforce campaigns when they comment, share, or engage with specific social posts tracked in Sprout Social. Marketing ops maintains accurate campaign membership and nurture eligibility without manual list uploads.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Salesforce and Sprout Social with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands both Salesforce's customer and opportunity data model and Sprout Social's engagement and publishing structure—so you can connect revenue operations with social performance seamlessly.

AI that maps social engagement to CRM records automatically

Redbird's AI reads Salesforce schemas—Leads, Contacts, Accounts, Opportunities, Campaigns—and matches them intelligently with Sprout Social profiles, engagement events, and campaign tags. It handles identity resolution across social handles and email addresses, deduplicates records, and maintains field mappings as your CRM and social taxonomy evolve. No manual schema mapping or custom code required.

Lead & Contact matching
Campaign attribution logic
Engagement scoring rules
Custom field syncing
10×

faster than building custom API integrations between Salesforce and Sprout Social

No Apex code, no middleware platforms, no CSV exports and imports between systems

Auto-generated reports

Redbird can pull from Salesforce and Sprout Social simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Salesforce or Sprout Social.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Salesforce into Sprout Social, or from Sprout Social back into Salesforce. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start workflows from any event in Salesforce or Sprout Social—Redbird handles the rest across your entire stack.

Salesforce
Triggers & Actions
Trigger

Opportunity stage changes

Trigger workflows when deals move between pipeline stages or close.

Trigger

New lead created

React when new leads enter Salesforce from any source or campaign.

Trigger

Account field updated

Monitor changes to account tier, industry, revenue, or custom fields.

Action

Create or update lead

Add new leads or append data to existing lead records in Salesforce.

Action

Add contact to campaign

Assign contacts as campaign members with specific statuses or responses.

Action

Update custom account fields

Write social metrics or engagement scores into custom Salesforce account fields.

Sprout Social
Triggers & Actions
Trigger

Profile engagement threshold reached

Trigger when a social profile hits a defined number of interactions or mentions.

Trigger

New inbound message received

React to direct messages or comments requiring response or follow-up.

Trigger

Campaign performance milestone

Monitor when social campaigns exceed engagement, reach, or conversion benchmarks.

Action

Tag profile with custom label

Apply tags or notes to social profiles in Sprout for segmentation and reporting.

Action

Add to listening query

Include accounts or keywords in Sprout Social monitoring streams automatically.

Action

Log engagement event

Record custom engagement events tied to CRM records for attribution tracking.

Salesforce
+
Sprout Social

Ready to connect your stack?

Stop manually bridging Salesforce and Sprout Social. Redbird AI syncs your CRM and social data automatically so marketing and sales work from one source of truth.

Get started → Book a demo