Connect Oracle Retail and
Salesforce Commerce Cloud with AI

Redbird AI syncs inventory, product catalogs, and order data between Oracle Retail and Salesforce Commerce Cloud automatically. Stop manually updating stock levels, exporting product data to CSVs, or reconciling orders across systems—let AI keep your retail operations and e-commerce platform in perfect sync.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Sync real-time inventory levels from Oracle Retail to Commerce Cloud storefronts

Automatically push available-to-promise inventory from Oracle Retail's distribution centers and stores to Salesforce Commerce Cloud in real time. Keep e-commerce stock levels accurate across all channels and prevent overselling without manual exports or middleware configuration.

Create purchase orders in Oracle Retail when Commerce Cloud inventory falls below thresholds

Monitor product stock levels in Salesforce Commerce Cloud and trigger automated replenishment workflows in Oracle Retail when inventory hits reorder points. Redbird evaluates demand signals and initiates purchase orders with the right suppliers based on Oracle Retail's planning rules.

Push new product catalog data and attributes from Oracle Retail to Commerce Cloud

Sync product master data, SKU attributes, pricing tiers, and merchandising hierarchies from Oracle Retail's merchandise management system directly to Salesforce Commerce Cloud catalogs. Ensure e-commerce teams work with the latest product information without manual catalog updates or staging imports.

Route Commerce Cloud orders to Oracle Retail for fulfillment orchestration and allocation

Send new e-commerce orders from Salesforce Commerce Cloud into Oracle Retail's order management and fulfillment engine. Let Oracle Retail's allocation logic determine optimal fulfillment locations based on inventory availability, shipping costs, and customer proximity across your entire network.

Update Commerce Cloud order status with Oracle Retail fulfillment and shipment tracking

Push order status updates, shipment confirmations, and tracking numbers from Oracle Retail back to Salesforce Commerce Cloud as fulfillment progresses. Keep customers informed with accurate delivery information and enable service teams to track orders across both systems without manual lookups.

Enrich Oracle Retail demand forecasts with Commerce Cloud customer behavior and conversion data

Pull browsing patterns, cart abandonment trends, and conversion analytics from Salesforce Commerce Cloud into Oracle Retail's demand planning workflows. Help merchandising teams refine forecasts and assortment decisions with real e-commerce demand signals beyond historical sales data.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Oracle Retail and Salesforce Commerce Cloud with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands Oracle Retail's merchandise hierarchies, allocation rules, and supply chain workflows—and how they map to Salesforce Commerce Cloud's product catalogs, order objects, and inventory records.

AI that understands retail operations and e-commerce data models

Redbird maps Oracle Retail's item master, style-color-size structures, and location hierarchies to Salesforce Commerce Cloud's product variations, inventory lists, and site assignments without custom code. Our AI handles pricing rules across selling zones, translates fulfillment status codes between systems, and reconciles order data even when SKU formats and attribute schemas differ. Whether you're syncing available-to-promise calculations or routing orders to Oracle's distributed order management, Redbird adapts to your retail data structure.

Item master & SKU mapping
Multi-location inventory sync
Order status translation
Price zone alignment
10×

faster than building point-to-point integrations between Oracle Retail and Commerce Cloud

No middleware platforms, no custom SOAP/REST connectors, no dedicated integration developers

Auto-generated reports

Redbird can pull from Oracle Retail and Salesforce Commerce Cloud simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Oracle Retail or Salesforce Commerce Cloud.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Oracle Retail into Salesforce Commerce Cloud, or from Salesforce Commerce Cloud back into Oracle Retail. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any event in Oracle Retail or Salesforce Commerce Cloud—inventory changes, order creation, product updates, or fulfillment milestones.

Oracle Retail
Triggers & Actions
Trigger

Inventory position changes

Trigger when available-to-promise inventory updates at any location in Oracle Retail's inventory management system.

Trigger

New purchase order approved

Trigger when a purchase order is approved and released to a supplier in Oracle Retail.

Trigger

Product master record updated

Trigger when SKU attributes, pricing, or merchandising hierarchy changes in Oracle Retail's item master.

Action

Create or update item records

Add new products or update existing SKU attributes, costs, and supplier information in Oracle Retail's merchandise system.

Action

Adjust inventory quantities

Post inventory adjustments, transfers, or allocations to Oracle Retail's stock ledger for specific locations.

Action

Generate demand forecast updates

Push external demand signals or sales data into Oracle Retail's forecasting engine to refine replenishment plans.

Salesforce Commerce Cloud
Triggers & Actions
Trigger

New order placed

Trigger when a customer completes checkout and a new order is created in Salesforce Commerce Cloud.

Trigger

Product catalog updated

Trigger when product details, variants, or catalog assignments change in Commerce Cloud's product data.

Trigger

Inventory level falls below threshold

Trigger when available inventory for any SKU drops below a defined reorder point in Commerce Cloud.

Action

Update product inventory records

Set available-to-sell quantities for specific products and inventory lists in Salesforce Commerce Cloud.

Action

Modify order status and shipment tracking

Update order fulfillment status, add shipment confirmations, and attach tracking numbers to Commerce Cloud orders.

Action

Create or update product records

Add new products, update attributes, pricing, or images in Salesforce Commerce Cloud's product catalog.

Oracle Retail
+
Salesforce Commerce Cloud

Ready to connect your stack?

See how Redbird AI syncs Oracle Retail and Salesforce Commerce Cloud in minutes—no custom integration code, no middleware platforms, just intelligent automation that understands your retail data.

Get started → Book a demo