Connect Kafka and
Salesforce Commerce Cloud with AI

Stream real-time commerce events between your event platform and e-commerce storefront. Stop building and maintaining custom Kafka consumers to sync order data, inventory levels, and customer activity into Salesforce Commerce Cloud—or vice versa.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Stream Salesforce Commerce Cloud orders into Kafka topics in real-time

Capture every order placement, modification, and cancellation from Commerce Cloud and publish to Kafka topics. Enable downstream systems to react instantly to order events without polling APIs or batch jobs.

Sync inventory updates from Kafka streams to Commerce Cloud product catalog

Consume inventory change events from your warehouse management system via Kafka and update product availability across Commerce Cloud storefronts. Keep stock levels accurate across channels without manual reconciliation.

Push customer behavior events from Commerce Cloud to Kafka for analytics

Stream clickstream data, cart abandonment, product views, and conversion events into Kafka topics. Feed real-time analytics pipelines and machine learning models with fresh commerce behavioral data.

Enrich Commerce Cloud customer profiles with data from Kafka event streams

Consume customer engagement events from marketing platforms, support systems, and mobile apps via Kafka and update Commerce Cloud shopper profiles. Personalize the shopping experience with unified cross-channel customer context.

Trigger Commerce Cloud promotions based on real-time Kafka event patterns

Monitor Kafka streams for specific customer behaviors or business events and automatically activate personalized pricing rules or promotions in Commerce Cloud. React to market conditions and customer signals without manual intervention.

Archive Commerce Cloud transaction data to Kafka for compliance and audit

Stream all order transactions, payment events, and customer data changes to Kafka topics configured for long-term retention. Maintain immutable audit trails and feed compliance reporting systems with complete commerce event history.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Kafka and Salesforce Commerce Cloud with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird understands Kafka's topic schemas and partitioning strategies alongside Commerce Cloud's product, order, and customer object models—so you can connect event streams to commerce operations without writing custom integration code.

AI that speaks both Kafka and Commerce Cloud

Redbird automatically maps Kafka message schemas—whether Avro, JSON, or Protobuf—to Commerce Cloud's OCAPI and SCAPI data structures. It understands product SKUs, order line items, inventory records, customer shopper profiles, and promotion objects. When your event schema changes or Commerce Cloud adds custom attributes, Redbird adapts without breaking your pipelines.

Kafka topic schema detection
Commerce Cloud OCAPI mapping
Order and inventory objects
Custom attribute handling
10×

faster than building custom Kafka consumers and Commerce Cloud API integrations

No Kafka Connect configuration, no custom deserialization logic, no OCAPI authentication boilerplate

Auto-generated reports

Redbird can pull from Kafka and Salesforce Commerce Cloud simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Kafka or Salesforce Commerce Cloud.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Kafka into Salesforce Commerce Cloud, or from Salesforce Commerce Cloud back into Kafka. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start from any event in Kafka or Commerce Cloud and automate workflows across your entire commerce and data stack.

Kafka
Triggers & Actions
Trigger

New message in topic

Trigger when a new message is published to a specified Kafka topic or partition.

Trigger

Message matches filter

Trigger when a Kafka message payload matches specific field values or conditions.

Trigger

Consumer group lag threshold

Trigger when consumer lag exceeds a defined threshold for monitoring purposes.

Action

Publish message to topic

Write a new message to a specified Kafka topic with custom key and payload.

Action

Batch publish messages

Publish multiple messages to Kafka topics in a single operation for efficiency.

Action

Create topic

Programmatically create a new Kafka topic with specified partitions and replication factor.

Salesforce Commerce Cloud
Triggers & Actions
Trigger

Order placed

Trigger when a new order is successfully placed in Commerce Cloud.

Trigger

Inventory level changed

Trigger when product inventory is updated across any storefront.

Trigger

Product catalog updated

Trigger when products are added, modified, or removed from the catalog.

Action

Update product inventory

Set inventory levels for specific products or SKUs across storefronts.

Action

Create or update customer profile

Add new shopper profiles or update existing customer data and preferences.

Action

Apply promotion to order

Activate specific pricing rules or promotional discounts for customer orders.

Kafka
+
Salesforce Commerce Cloud

Ready to connect your stack?

Sync Kafka event streams with Salesforce Commerce Cloud in minutes. Stop maintaining custom consumers and API integrations—let Redbird handle the complexity while you focus on building better commerce experiences.

Get started → Book a demo