Connect Heap and Synthesio with AI

Sync behavioral data from Heap with social intelligence in Synthesio to close the loop between what users do in your product and what they say online. Stop manually correlating product analytics with social sentiment or exporting CSVs to bridge the gap between digital behavior and consumer conversations.

No code required
Live in minutes
SOC 2 Type II

What you can automate today

Redbird gives your team ready-to-run workflows — just connect your accounts and go.

Enrich social listening segments with in-product behavioral patterns

When Synthesio identifies consumer segments discussing specific features or pain points, automatically pull corresponding user interaction data from Heap to validate whether actual product behavior aligns with social sentiment. Surface behavioral insights alongside social conversations to inform product and marketing strategy.

Trigger product analysis when brand sentiment shifts on social

When Synthesio detects negative sentiment spikes or emerging complaints about specific features, automatically create Heap analysis tasks to investigate corresponding user journeys and friction points. Correlate social feedback with product usage patterns to prioritize fixes based on real behavioral impact.

Sync conversion funnel performance to social campaign monitoring

Automatically send Heap conversion funnel metrics and drop-off points to Synthesio for teams tracking social campaigns. Connect product performance data with social channel attribution so social intelligence teams understand how conversations drive actual product engagement.

Build behavioral cohorts from social trend mentions

When Synthesio identifies users discussing specific use cases or trends, automatically create matching user segments in Heap based on behavioral signals. Analyze how users who engage with certain topics on social actually interact with corresponding product features.

Report on product usage for competitive share of voice analysis

Combine Synthesio's competitor share of voice data with Heap's feature adoption metrics to create unified competitive intelligence reports. Automatically correlate competitor social positioning with your actual product engagement patterns to identify positioning opportunities.

Capture interaction context for consumer insights research

When Synthesio surfaces emerging consumer behaviors or cultural trends, automatically pull detailed Heap event data showing how your users exhibit similar patterns in-product. Enrich social intelligence workflows with granular behavioral context for deeper consumer understanding.

Live in four steps

No engineers, no pipelines to maintain. Redbird handles the connectivity — you focus on the outcome.

01

Connect your accounts

Authorize Heap and Synthesio with OAuth or API credentials. Redbird never stores your data — it just passes through.

02

Describe what you want

Tell Redbird what to do in plain language — no SQL, no code, no configuration files required.

03

Review and activate

Redbird shows you exactly what it will do before running anything. Approve the workflow, set a schedule, and switch it on.

04

Let it run — and iterate

Workflows run on your schedule or on triggers. Every run is logged. Adjust with natural language at any time.

Built for data-driven teams

Redbird AI understands Heap's auto-captured event schemas and Synthesio's social intelligence taxonomies, mapping behavioral signals to consumer conversation data without custom code.

AI that speaks both product analytics and social intelligence

Redbird interprets Heap's event properties, user segments, conversion funnels, and retroactive analysis structures alongside Synthesio's sentiment classifications, topic clusters, mention volumes, and cultural trend hierarchies. The platform automatically maps product interaction events to social conversation themes, joins user behavioral cohorts with social audience segments, and translates Heap's quantitative metrics into context for Synthesio's qualitative insights. No need to manually align schema differences between clickstream data and social listening taxonomies.

Event property mapping
Sentiment-to-behavior correlation
Segment synchronization
Cross-platform user matching
10×

faster to connect product behavior with social sentiment

No CSV exports, manual data joining, or custom ETL pipelines between analytics and social listening platforms

Auto-generated reports

Redbird can pull from Heap and Synthesio simultaneously, merge the results, and format a polished report — sent on a schedule or on demand.

Trigger-based alerts

Set conditions in natural language. Get notified in Slack or email the moment a threshold is crossed in either Heap or Synthesio.

Enterprise-grade security

SOC 2 Type II certified. Data flows encrypted in transit and at rest. Fine-grained permission controls with full audit logs.

Bidirectional sync

Push data from Heap into Synthesio, or from Synthesio back into Heap. Resolve conflicts with configurable merge rules.

Full audit trail

Every workflow run is logged — what ran, what changed, and why. Replay or revert any individual step at any time.

Triggers & actions for every team

Start automations from any user interaction in Heap or any social conversation in Synthesio.

Heap
Triggers & Actions
Trigger

Conversion funnel drop-off threshold

Fires when a specific funnel step exceeds a defined drop-off rate in a time period.

Trigger

New user segment created

Triggers when a behavioral segment is defined or when users enter an existing segment.

Trigger

Feature interaction volume change

Activates when interaction frequency for specific events increases or decreases significantly.

Action

Create retroactive analysis

Generate new analysis queries for historical event data based on external triggers.

Action

Tag user sessions

Apply custom properties or tags to user sessions based on social intelligence context.

Action

Export behavioral cohort data

Send specific user segment interaction patterns and properties to external systems.

Synthesio
Triggers & Actions
Trigger

Sentiment score threshold breach

Fires when brand or topic sentiment crosses defined positive or negative thresholds.

Trigger

Mention volume spike detected

Activates when conversation volume about specific topics or features increases abnormally.

Trigger

Emerging trend identified

Triggers when AI detects new cultural patterns or consumer behavior trends in social data.

Action

Create topic cluster

Establish new monitoring categories or conversation themes based on product behavioral signals.

Action

Tag mentions with product context

Apply custom attributes to social mentions based on corresponding in-product user behavior.

Action

Update audience segment

Enrich social audience segments with behavioral properties and product engagement data.

Heap
+
Synthesio

Ready to connect your stack?

Sync Heap with Synthesio to unify product behavior and social intelligence. Start building automations that connect what users do with what they say.

Get started → Book a demo